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Is there an CaptivateIQ outage?

CaptivateIQ status: Systems Active

Last checked: 5 minutes ago

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CaptivateIQ outages and incidents

Outage and incident data over the last 30 days for CaptivateIQ.

There have been 0 outages or incidents for CaptivateIQ in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CaptivateIQ

Outlogger tracks the status of these components for Xero:

CaptivateIQ Knowledge Center (support.captivateiq.com) Active
CaptivateIQ Marketing Site (captivateiq.com) Active
Payee User Interface Active
User Login Active
Audit Logs Active
CIQ Assist Active
Inquiries Active
Jobs User Interface Active
People & Hierarchies Management Active
Plan Management Active
Sandboxes Active
Workflow Builder Active
API Requests Active
Data Connectors Active
Payout Processing Active
Payout Reviews Active
Statement Designer Active
Advanced Reporting Active
Quick Reporting Active
Components Active
SmartGrid (Worksheet Calculations) Active
Worksheet Import/Export Active
Component Status
CaptivateIQ Knowledge Center (support.captivateiq.com) Active
CaptivateIQ Marketing Site (captivateiq.com) Active
Payee User Interface Active
User Login Active
Active
Audit Logs Active
CIQ Assist Active
Inquiries Active
Jobs User Interface Active
People & Hierarchies Management Active
Plan Management Active
Sandboxes Active
Workflow Builder Active
Active
API Requests Active
Data Connectors Active
Active
Payout Processing Active
Payout Reviews Active
Statement Designer Active
Active
Advanced Reporting Active
Quick Reporting Active
Active
Components Active
SmartGrid (Worksheet Calculations) Active
Worksheet Import/Export Active

Latest CaptivateIQ outages and incidents.

View the latest incidents for CaptivateIQ and check for official updates:

Updates:

  • Time: Dec. 2, 2023, 11:31 a.m.
    Status: Resolved
    Update: Some customers may experience increased load times for certain worksheets

Updates:

  • Time: Dec. 3, 2023, 9:15 p.m.
    Status: Resolved
    Update: 4:38 PM PT - Investigating: We are experiencing a slowdown with some of our asynchronous processing jobs. Some customers may experience delays. 6:45 PM PT - Identified: We have identified the issue resulting in slowdown of our asynchronous processing jobs affecting some customers. We are working on a fix to resolve. 6:48 PM PT - Monitoring: We have confirmed that our queues started to recover. We are actively monitoring the issue and provide further updates. 8:17 PM PT - Monitoring: Recovery is almost complete. No further delays are expected. 8:31 PM PT - Resolved: We have been able to confirm the resolution of this incident. Queues are back to normal.

Updates:

  • Time: Nov. 27, 2023, 6:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 27, 2023, 6:05 p.m.
    Status: Investigating
    Update: We are experiencing issues with Managed Connectors. We are investigating the issue and will keep you posted.

Updates:

  • Time: Oct. 19, 2023, 10:39 p.m.
    Status: Resolved
    Update: Issues with payout processing performance have been resolved.
  • Time: Oct. 19, 2023, 9:53 p.m.
    Status: Identified
    Update: CaptivateIQ is experiencing performance degradation of the payout processing and is aware of the issue and implementing a fix

Updates:

  • Time: Sept. 8, 2023, 7:46 p.m.
    Status: Resolved
    Update: The issue has been resolved as of 11:30AM PT
  • Time: Sept. 8, 2023, 6:58 p.m.
    Status: Monitoring
    Update: We've implemented a fix and are working on correcting issues that occurred during the incident.
  • Time: Sept. 8, 2023, 6:25 p.m.
    Status: Identified
    Update: We've identified the issue and have paused payout processing while the fix is implemented.
  • Time: Sept. 8, 2023, 5:43 p.m.
    Status: Investigating
    Update: We're currently investigating the issue and will provide updates as they are available.

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Frequently Asked Questions - CaptivateIQ

Is there a CaptivateIQ outage?
The current status of CaptivateIQ is: Systems Active
Where can I find the official status page of CaptivateIQ?
The official status page for CaptivateIQ is here
How can I get notified if CaptivateIQ is down or experiencing an outage?
To get notified of any status changes to CaptivateIQ, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CaptivateIQ every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CaptivateIQ do?
CaptivateIQ is a sales commission software that helps companies optimize sales expenses. Try the top-rated commission tracker with a demo.

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