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Is there an CaptivateIQ outage?

CaptivateIQ status: Systems Active

Last checked: 7 minutes ago

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CaptivateIQ outages and incidents

Outage and incident data over the last 30 days for CaptivateIQ.

There have been 0 outages or incidents for CaptivateIQ in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CaptivateIQ

Outlogger tracks the status of these components for Xero:

CaptivateIQ Knowledge Center (support.captivateiq.com) Active
CaptivateIQ Marketing Site (captivateiq.com) Active
Payee User Interface Active
User Login Active
Audit Logs Active
CIQ Assist Active
Inquiries Active
Jobs User Interface Active
People & Hierarchies Management Active
Plan Management Active
Sandboxes Active
Workflow Builder Active
API Requests Active
Data Connectors Active
Payout Processing Active
Payout Reviews Active
Statement Designer Active
Advanced Reporting Active
Quick Reporting Active
Components Active
SmartGrid (Worksheet Calculations) Active
Worksheet Import/Export Active
Component Status
CaptivateIQ Knowledge Center (support.captivateiq.com) Active
CaptivateIQ Marketing Site (captivateiq.com) Active
Payee User Interface Active
User Login Active
Active
Audit Logs Active
CIQ Assist Active
Inquiries Active
Jobs User Interface Active
People & Hierarchies Management Active
Plan Management Active
Sandboxes Active
Workflow Builder Active
Active
API Requests Active
Data Connectors Active
Active
Payout Processing Active
Payout Reviews Active
Statement Designer Active
Active
Advanced Reporting Active
Quick Reporting Active
Active
Components Active
SmartGrid (Worksheet Calculations) Active
Worksheet Import/Export Active

Latest CaptivateIQ outages and incidents.

View the latest incidents for CaptivateIQ and check for official updates:

Updates:

  • Time: Aug. 17, 2022, 7:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 17, 2022, 7:40 p.m.
    Status: Monitoring
    Update: We have identified the root cause. A resolution has been applied and we are continuing to monitor.
  • Time: Aug. 17, 2022, 7:29 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with loading certain pages within our application

Updates:

  • Time: June 17, 2022, 9:27 p.m.
    Status: Resolved
    Update: The incident is resolved and the remaining backlog of tasks has been cleared. Users may see some failed tasks between the hours of 8:30am-10am PDT, these tasks can be manually reprocessed.
  • Time: June 17, 2022, 5:07 p.m.
    Status: Identified
    Update: Service is restored and all systems are operational. However, we are still working through the backlog of jobs that were affected during the outage between 9 and 10am PDT. We are working to resolve the issues with these affected jobs.
  • Time: June 17, 2022, 4:36 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented - we expect resolution by 10:30am PDT. Users will continue to experience issues processing jobs and loading worksheets until then.
  • Time: June 17, 2022, 4:07 p.m.
    Status: Investigating
    Update: We are experiencing some infrastructural issues that will affect Jobs processing and worksheet loading for some customers. We are actively working to resolve it.

Updates:

  • Time: May 3, 2022, 6:12 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2022, 6:01 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 3, 2022, 5:34 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 3, 2022, 4:37 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 22, 2022, 3:40 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 22, 2022, 2:19 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 22, 2022, 2:10 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 22, 2022, 12:54 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 16, 2022, 12:21 a.m.
    Status: Resolved
    Update: This incident has been resolved by our provider.
  • Time: Feb. 15, 2022, 10:40 p.m.
    Status: Monitoring
    Update: We are continuing to monitor this issue as it resolves. We are sorry for the inconvenience.
  • Time: Feb. 15, 2022, 8:02 p.m.
    Status: Monitoring
    Update: We are experiencing intermittent issues with one of our network providers. You may experience occasional long load times or issues loading the application. Our provider has resolved the issue and is continuing to recover. We will continue to monitor and post updates.

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Frequently Asked Questions - CaptivateIQ

Is there a CaptivateIQ outage?
The current status of CaptivateIQ is: Systems Active
Where can I find the official status page of CaptivateIQ?
The official status page for CaptivateIQ is here
How can I get notified if CaptivateIQ is down or experiencing an outage?
To get notified of any status changes to CaptivateIQ, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CaptivateIQ every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CaptivateIQ do?
CaptivateIQ is a sales commission software that helps companies optimize sales expenses. Try the top-rated commission tracker with a demo.

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