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Is there an Castle outage?

Castle status: Systems Active

Last checked: 4 minutes ago

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Castle outages and incidents

Outage and incident data over the last 30 days for Castle.

There have been 1 outages or incidents for Castle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Castle

Outlogger tracks the status of these components for Xero:

Dashboard Active
Legacy APIs Active
Log API Active
Risk and Filter APIs Active
Component Status
Dashboard Active
Legacy APIs Active
Log API Active
Risk and Filter APIs Active

Latest Castle outages and incidents.

View the latest incidents for Castle and check for official updates:

Updates:

  • Time: Oct. 31, 2024, 9:30 p.m.
    Status: Resolved
    Update: A fix has been implemented and all issues are resolved.
  • Time: Oct. 31, 2024, 3:29 p.m.
    Status: Identified
    Update: We are currently experiencing a slightly elevated number of 5xx response errors. Our team has identified the core issue and is actively working on a fix. Please rest assured that no data has been lost.

Updates:

  • Time: July 9, 2024, 7:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 9, 2024, 7:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 9, 2024, 6:36 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 27, 2024, 5:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 27, 2024, 5:08 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 27, 2024, 5:04 p.m.
    Status: Investigating
    Update: We experience a Dashboard downtime due to a failure in the underlying infrastructure changes. Our team is working to resolve the issue and restore full functionality. We apologize for any inconvenience caused and appreciate your patience.
  • Time: June 27, 2024, 5:03 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 13, 2024, 10:50 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2024, 10:16 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 13, 2024, 10:15 a.m.
    Status: Identified
    Update: We have identified and resolved the root cause of the recent system issues. All affected systems have been restored to normal operation.
  • Time: June 13, 2024, 10:12 a.m.
    Status: Identified
    Update: We experienced a disruption in our API services due to a failure in the underlying infrastructure changes. Our team is currently working to resolve the issue and restore full functionality as soon as possible. We apologize for any inconvenience caused and appreciate your patience.

Updates:

  • Time: Aug. 3, 2023, 1:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 3, 2023, 1:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 3, 2023, 12:52 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 3, 2023, 12:47 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 3, 2023, 11:51 a.m.
    Status: Investigating
    Update: We're experiencing temporary issues with our dashboard's functionality. Our team is currently investigating to determine the root cause. Your data remains secure and intact - this issue affects only accessibility, not data integrity. We're working diligently towards a quick resolution and will provide updates accordingly. Apologies for any inconvenience. For immediate concerns, please reach out to our support team.

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Frequently Asked Questions - Castle

Is there a Castle outage?
The current status of Castle is: Systems Active
Where can I find the official status page of Castle?
The official status page for Castle is here
How can I get notified if Castle is down or experiencing an outage?
To get notified of any status changes to Castle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Castle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Castle do?
A service that efficiently addresses fraud rings, account takeovers, and suspicious transactions in a timely manner.

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