CATS Software outages and incidents
Outage and incident data over the last 30 days for CATS Software.
There have been 0 outages or incidents for CATS Software in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for CATS Software
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API | Active |
| Career Portal | Active |
| CATS | Active |
| Active | |
| Search | Active |
Latest CATS Software outages and incidents.
View the latest incidents for CATS Software and check for official updates:
Intermittent outages and performance degradation
Description: CATS experienced an issue with its internal load balancers that impacted performance and access to CATS and the Career Portal. The immediate issue has been addressed and the initial cause is being investigated to help improve reliability.
Status: Resolved
Impact: None | Started At: Feb. 22, 2022, 3 p.m.
Updates:
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Time: Feb. 22, 2022, 4:20 p.m.Status: ResolvedUpdate: CATS experienced an issue with its internal load balancers that impacted performance and access to CATS and the Career Portal. The immediate issue has been addressed and the initial cause is being investigated to help improve reliability.
Email interruption
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: June 26, 2020, 2:25 p.m.
Updates:
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Time: June 26, 2020, 9:17 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: June 26, 2020, 2:25 p.m.Status: InvestigatingUpdate: We are currently experiencing an issue with our email delivery platform which may impact incoming and outgoing email. We are working to resolve the issue.
Increased Error Rates
Description: There were increased error rates for certain actions in CATS between 10:40AM and 10:57AM CST today due to issues that arose while performing routine maintenance on one of the backend servers. The issue has been resolved and all services are back to normal.
Status: Resolved
Impact: None | Started At: April 27, 2020, 4:20 p.m.
Updates:
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Time: April 27, 2020, 4:20 p.m.Status: ResolvedUpdate: There were increased error rates for certain actions in CATS between 10:40AM and 10:57AM CST today due to issues that arose while performing routine maintenance on one of the backend servers. The issue has been resolved and all services are back to normal.
Career Portal Service Outage
Description: The Career Portal service was down for about 25 minutes today due to a routing issue. We have identified the root cause and resolved the issue. All services are now back to normal.
Status: Resolved
Impact: None | Started At: Aug. 20, 2019, 5:16 p.m.
Updates:
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Time: Aug. 20, 2019, 5:16 p.m.Status: ResolvedUpdate: The Career Portal service was down for about 25 minutes today due to a routing issue. We have identified the root cause and resolved the issue. All services are now back to normal.
CATS Service Outage
Description: There was an issue with our database last night between 1:00AM to 1:30AM CDT. During this interval CATS and the API were unavailable. The issue was resolved and all services are back to normal.
Status: Resolved
Impact: None | Started At: July 12, 2019, 4:09 p.m.
Updates:
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Time: July 12, 2019, 4:09 p.m.Status: ResolvedUpdate: There was an issue with our database last night between 1:00AM to 1:30AM CDT. During this interval CATS and the API were unavailable. The issue was resolved and all services are back to normal.
