CATS Software outages and incidents
Outage and incident data over the last 30 days for CATS Software.
There have been 0 outages or incidents for CATS Software in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for CATS Software
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API | Active |
| Career Portal | Active |
| CATS | Active |
| Active | |
| Search | Active |
Latest CATS Software outages and incidents.
View the latest incidents for CATS Software and check for official updates:
CATS Service Interruption
Description: We experienced a brief service interruption following the upgrade of one of our backend systems. We identified and resolved the issue and everything is fully operational.
Status: Resolved
Impact: None | Started At: Nov. 12, 2018, 7:30 a.m.
Updates:
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Time: Nov. 14, 2018, 10:44 p.m.Status: ResolvedUpdate: We experienced a brief service interruption following the upgrade of one of our backend systems. We identified and resolved the issue and everything is fully operational.
False Alarm from Third Party Monitoring Service
Description: The 3-minute window of downtime reported this morning was due to false reports from our third party monitoring system. CATS was fully available during this time.
Status: Resolved
Impact: None | Started At: May 1, 2018, 3:23 p.m.
Updates:
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Time: May 1, 2018, 3:23 p.m.Status: ResolvedUpdate: The 3-minute window of downtime reported this morning was due to false reports from our third party monitoring system. CATS was fully available during this time.
Search down
Description: The issue has been corrected and search is operational.
Status: Resolved
Impact: Major | Started At: June 6, 2017, 1:57 a.m.
Updates:
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Time: June 6, 2017, 2:22 a.m.Status: ResolvedUpdate: The issue has been corrected and search is operational.
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Time: June 6, 2017, 1:57 a.m.Status: IdentifiedUpdate: While upgrading our search cluster, some of the new servers failed to come up properly. We are in the process of rebuilding them and will update as soon as search is available.
Downtime and partial outage due to a widespread AWS issue
Description: CATS is functioning normally again. Amazon Web Services has reported that all issues with S3 have been resolved.
Status: Resolved
Impact: Major | Started At: Feb. 28, 2017, 5:43 p.m.
Updates:
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Time: Feb. 28, 2017, 10:33 p.m.Status: ResolvedUpdate: CATS is functioning normally again. Amazon Web Services has reported that all issues with S3 have been resolved.
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Time: Feb. 28, 2017, 8:46 p.m.Status: IdentifiedUpdate: CATS is back up, but some features are still not working, including adding new attachments and career portal applications. These are features that depend on Amazon Web Services (AWS) S3, which is still not functional. We'll keep you updated as we learn more.
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Time: Feb. 28, 2017, 6:01 p.m.Status: IdentifiedUpdate: The downtime is caused by widespread issues with infrastructure service provider, Amazon Web Services (AWS). This is affecting a large segment of the internet. The AWS team is investigating the errors in S3 and related services, but unfortunately we have no ETA from them.
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Time: Feb. 28, 2017, 5:43 p.m.Status: InvestigatingUpdate: We are working to resolve ASAP.
Search and API outage
Description: Search and API are now functioning normally.
Status: Resolved
Impact: Major | Started At: Feb. 24, 2017, 7:36 p.m.
Updates:
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Time: Feb. 24, 2017, 7:40 p.m.Status: ResolvedUpdate: Search and API are now functioning normally.
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Time: Feb. 24, 2017, 7:36 p.m.Status: InvestigatingUpdate: Search within CATS and the API are currently down. We are working to fix these as soon as possible.
