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Is there an Ceros outage?

Ceros status: Systems Active

Last checked: 5 minutes ago

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Ceros outages and incidents

Outage and incident data over the last 30 days for Ceros.

There have been 0 outages or incidents for Ceros in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Ceros

Outlogger tracks the status of these components for Xero:

Ceros Platform Active
File Export Active
File Import Active
User Access Active
Collecting Visitor Metrics Active
Displaying Visitor Metrics Active
Chartblocks Active
Google Analytics Active
Google Tag Manager Active
HubSpot Active
Marketo Active
Embedded Experiences Active
Live Experiences Active
Vanity Domains Active
Animations Active
Images Active
Interactions Active
Publishing Active
Studio Active
Text Active
Themes Active
Videos Active
Component Status
Active
Ceros Platform Active
File Export Active
File Import Active
User Access Active
Active
Collecting Visitor Metrics Active
Displaying Visitor Metrics Active
Active
Chartblocks Active
Google Analytics Active
Google Tag Manager Active
HubSpot Active
Marketo Active
Active
Embedded Experiences Active
Live Experiences Active
Vanity Domains Active
Active
Animations Active
Images Active
Interactions Active
Publishing Active
Studio Active
Text Active
Themes Active
Videos Active

Latest Ceros outages and incidents.

View the latest incidents for Ceros and check for official updates:

Updates:

  • Time: Sept. 23, 2024, 3:49 p.m.
    Status: Resolved
    Update: This outage has been resolved. Please report any continued issues to [email protected].
  • Time: Sept. 23, 2024, 3:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented. We will continue to monitor for issues. Please report any continued issues to [email protected].
  • Time: Sept. 23, 2024, 1:55 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 23, 2024, 1:34 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with our Getty Integration in the Studio.

Updates:

  • Time: Aug. 27, 2024, 4:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 27, 2024, 3:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 27, 2024, 3:19 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 27, 2024, 3:02 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 10, 2024, 3:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 10, 2024, 3:31 p.m.
    Status: Investigating
    Update: We are currently investigating an issue related to Studio connectivity. Preview and live content are not affected.

Updates:

  • Time: April 17, 2024, 8:31 p.m.
    Status: Resolved
    Update: The issue preventing some users from exporting Ceros experiences has been resolved. Experiences should now export without issue. Should you have any questions about this issue or continue to experience this issue, please email [email protected].
  • Time: March 21, 2024, 2:52 p.m.
    Status: Investigating
    Update: We are currently investigating reports of an intermittent issue that is preventing some users from exporting Ceros experiences. We apologize for any inconvenience this may have caused. Please subscribe to this status page to receive status updates via email as soon as they become available. In the meantime, if you are experiencing an issue exporting your experience, please email [email protected] and we'll be happy to help export your experience.

Updates:

  • Time: Jan. 26, 2024, 3:25 p.m.
    Status: Resolved
    Update: The issue causing Studio to throw errors and crash for some users has been resolved. We will continue to monitor the fix to ensure everything is functioning as expected. Should you have any questions about this issue or continue to experience this issue, please email [email protected]. Thank you for your patience as we worked diligently to find a fix for this issue.
  • Time: Jan. 25, 2024, 4:03 p.m.
    Status: Monitoring
    Update: We are happy to report that we have implemented a fix for the issue causing Studio to throw errors and crash for some users. We are monitoring the fix to ensure everything is functioning as expected. Should you have any questions about this issue or continue to experience this issue, please email [email protected]. Thank you for your patience as we worked diligently to find a fix for this issue.
  • Time: Jan. 25, 2024, 3:30 p.m.
    Status: Identified
    Update: We have identified the cause of the issue causing Studio to throw errors and crash for some users and are working as quickly as possible to implement a fix. We will continue to provide updates here as soon as they become available. In order to address the issue, we have put Ceros Studio into maintenance mode. All live experiences will remain live however, you will not be able to access the Ceros Studio until the issue is resolved. We apologize for any inconvenience this may have caused. Please subscribe to this status page to receive status updates via email as soon as they become available.
  • Time: Jan. 25, 2024, 3:21 p.m.
    Status: Investigating
    Update: We are urgently investigating reports of an issue that is causing Studio to throw errors and crash for some users. We apologize for any inconvenience this may have caused. Please subscribe to this status page to receive status updates via email as soon as they become available. Please note that this is not impacting live experiences.

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Frequently Asked Questions - Ceros

Is there a Ceros outage?
The current status of Ceros is: Systems Active
Where can I find the official status page of Ceros?
The official status page for Ceros is here
How can I get notified if Ceros is down or experiencing an outage?
To get notified of any status changes to Ceros, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Ceros every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Ceros do?
Ceros offers user-friendly tools and services for creating interactive content, enhancing customer engagement for businesses.

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