ChannelApe outages and incidents
Outage and incident data over the last 30 days for ChannelApe.
There have been 0 outages or incidents for ChannelApe in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for ChannelApe
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API | Active |
| App | Active |
| MFT | Active |
| Reporting | Active |
| Scheduled jobs | Active |
Latest ChannelApe outages and incidents.
View the latest incidents for ChannelApe and check for official updates:
Delayed query runtimes
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Dec. 1, 2023, 8:15 p.m.
Updates:
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Time: Dec. 5, 2023, 11:27 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Dec. 1, 2023, 8:47 p.m.Status: InvestigatingUpdate: There was a backlog of requests due to high demand that slowed down some queries. This has resolved on its own.
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Time: Dec. 1, 2023, 8:15 p.m.Status: InvestigatingUpdate: We are currently investigating why reports and dashboards are taking longer than normal.
Delayed Reporting Data
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Nov. 1, 2023, 7:13 p.m.
Updates:
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Time: Nov. 1, 2023, 11:24 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Nov. 1, 2023, 10:58 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Nov. 1, 2023, 7:49 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Nov. 1, 2023, 7:13 p.m.Status: InvestigatingUpdate: We are currently investigating a delay to data making it into our reports.
Inventory Reports Missing Data
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Oct. 17, 2023, 6:14 p.m.
Updates:
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Time: Oct. 17, 2023, 7:25 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Oct. 17, 2023, 6:58 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Oct. 17, 2023, 6:14 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
Increased API Error Rates
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Oct. 4, 2023, 12:38 a.m.
Updates:
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Time: Oct. 4, 2023, 1:07 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Oct. 4, 2023, 12:59 a.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Oct. 4, 2023, 12:38 a.m.Status: IdentifiedUpdate: We are currently experiencing intermittent failures across some of our API services. Our team has identified that the issue originates from our cloud service provider, which is experiencing operational difficulties. We are working with our cloud provider to resolve the issue.
Reports Slow To Ingest New Data
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Oct. 3, 2023, 6:20 p.m.
Updates:
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Time: Oct. 3, 2023, 8:53 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Oct. 3, 2023, 8:46 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Oct. 3, 2023, 8:32 p.m.Status: IdentifiedUpdate: We have identified the issue and are diligently working on a fix.
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Time: Oct. 3, 2023, 6:20 p.m.Status: InvestigatingUpdate: We are seeing that some reports are ingesting updates slower than normal. We are currently investigating the issue.
