ChannelApe outages and incidents
Outage and incident data over the last 30 days for ChannelApe.
There have been 0 outages or incidents for ChannelApe in the last 30 days.
Severity Breakdown:
Tired of searching for status updates?
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowComponents and Services Monitored for ChannelApe
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API | Active |
| App | Active |
| MFT | Active |
| Reporting | Active |
| Scheduled jobs | Active |
Latest ChannelApe outages and incidents.
View the latest incidents for ChannelApe and check for official updates:
Delayed Inventory History
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Sept. 15, 2023, 2:44 p.m.
Updates:
-
Time: Sept. 15, 2023, 4:56 p.m.Status: ResolvedUpdate: This incident has been resolved.
-
Time: Sept. 15, 2023, 3:27 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
-
Time: Sept. 15, 2023, 2:44 p.m.Status: InvestigatingUpdate: We are investigating delays to inventory history. Current inventory quantities are still accurate so impact is limited to the adjustment history.
Degraded network performance
Description: Our APIs were giving an elevated rate of errors. The root cause has been identified and resolved.
Status: Resolved
Impact: Minor | Started At: Sept. 10, 2023, 9:30 p.m.
Updates:
-
Time: Sept. 11, 2023, 12:24 a.m.Status: ResolvedUpdate: Our APIs were giving an elevated rate of errors. The root cause has been identified and resolved.
Issue with Scheduled Actions
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: June 13, 2023, 7:26 p.m.
Updates:
-
Time: June 13, 2023, 10:12 p.m.Status: ResolvedUpdate: This incident has been resolved.
-
Time: June 13, 2023, 9:04 p.m.Status: MonitoringUpdate: We are starting to see some recovery and are monitoring results.
-
Time: June 13, 2023, 7:27 p.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
-
Time: June 13, 2023, 7:26 p.m.Status: InvestigatingUpdate: We are investigating an issue with scheduled actions failing to run. We have identified an outage with our cloud provider as the problem and am working with them to restore service.
Omnisearch Errors
Description: We identified the issue and corrected it. Results should be returning now from omnisearch.
Status: Resolved
Impact: Minor | Started At: May 10, 2023, 3:46 p.m.
Updates:
-
Time: May 10, 2023, 4:03 p.m.Status: ResolvedUpdate: We identified the issue and corrected it. Results should be returning now from omnisearch.
-
Time: May 10, 2023, 3:46 p.m.Status: InvestigatingUpdate: Omnisearch is erroring in the app. We are investigating the issue now.
Increased API Error Rates
Description: We identified the issue as a networking issue with our cloud provider. This issue is now resolved.
Status: Resolved
Impact: Minor | Started At: March 9, 2023, 7:04 p.m.
Updates:
-
Time: March 9, 2023, 9:10 p.m.Status: ResolvedUpdate: We identified the issue as a networking issue with our cloud provider. This issue is now resolved.
-
Time: March 9, 2023, 8:57 p.m.Status: MonitoringUpdate: We are still seeing intermittent errors. We are still working towards resolution.
-
Time: March 9, 2023, 7:10 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
-
Time: March 9, 2023, 7:04 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
