Is there an ChannelApe outage?

ChannelApe status: Systems Active

Last checked: 8 minutes ago

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ChannelApe outages and incidents

Outage and incident data over the last 30 days for ChannelApe.

There have been 0 outages or incidents for ChannelApe in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ChannelApe

Outlogger tracks the status of these components for Xero:

API Active
App Active
MFT Active
Reporting Active
Scheduled jobs Active
Component Status
API Active
App Active
MFT Active
Reporting Active
Scheduled jobs Active

Latest ChannelApe outages and incidents.

View the latest incidents for ChannelApe and check for official updates:

Updates:

  • Time: Dec. 8, 2021, 2:41 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 8, 2021, 1:50 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 7, 2021, 11:05 p.m.
    Status: Identified
    Update: API and App errors are now resolved. We continue to work on delayed data in reporting.
  • Time: Dec. 7, 2021, 8:18 p.m.
    Status: Identified
    Update: We are starting to see some resolution in API Errors. We continue to work with our API Team on resolution. We have also noticed a delay in analytics data. Our Analytics Team has been informed and is working on resolution.
  • Time: Dec. 7, 2021, 5:40 p.m.
    Status: Identified
    Update: We continue to see increased API error rates. We have also received reports of order search not working in the app. We believe the two incidents are related and are working towards resolution of both.
  • Time: Dec. 7, 2021, 4:54 p.m.
    Status: Identified
    Update: The issue has been identified. We are working with our API team to rectify the issue.
  • Time: Dec. 7, 2021, 3:54 p.m.
    Status: Investigating
    Update: We are seeing increased API error rates on our monitors. We are currently investigating the issue.

Updates:

  • Time: Nov. 27, 2021, 11:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 27, 2021, 11:01 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 27, 2021, 10:02 p.m.
    Status: Investigating
    Update: We are investigating delays in report data.

Updates:

  • Time: Nov. 19, 2021, 8:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 19, 2021, 8:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 19, 2021, 5:39 p.m.
    Status: Identified
    Update: The issue continues to impact our reports and omnisearch capabilities. A fix is being rolled out to fix the impacted reports. All flows continue to function normally through the API.
  • Time: Nov. 19, 2021, 3:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 19, 2021, 2:22 p.m.
    Status: Investigating
    Update: We are investigating issues with some reports that have stale data.

Updates:

  • Time: Nov. 15, 2021, 5:49 p.m.
    Status: Resolved
    Update: A fix has been implemented and the incident has been resolved.
  • Time: Nov. 15, 2021, 4:04 p.m.
    Status: Identified
    Update: We are actively working with our Analytics Team to get reports working again within the app for impacted users. Scheduled reports should not be impacted.
  • Time: Nov. 15, 2021, 12:48 p.m.
    Status: Identified
    Update: We have found the issue to be with our analytics engine. We are working with them towards resolution.
  • Time: Nov. 15, 2021, 12:35 p.m.
    Status: Investigating
    Update: We're investigating reports of an issue with ChannelApe Reports. We will provide more information shortly. The affected users are unable to load reports in ChannelApe.

Updates:

  • Time: Oct. 17, 2021, 12:44 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 17, 2021, 12:39 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 17, 2021, 12:28 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

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Frequently Asked Questions - ChannelApe

Is there a ChannelApe outage?
The current status of ChannelApe is: Systems Active
Where can I find the official status page of ChannelApe?
The official status page for ChannelApe is here
How can I get notified if ChannelApe is down or experiencing an outage?
To get notified of any status changes to ChannelApe, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ChannelApe every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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