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Is there an Chargebee outage?

Chargebee status: Systems Active

Last checked: 49 seconds ago

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Chargebee outages and incidents

Outage and incident data over the last 30 days for Chargebee.

There have been 2 outages or incidents for Chargebee in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chargebee

Outlogger tracks the status of these components for Xero:

API (AU) Active
API (EU) Active
API (US) Active
Receivables API Active
Receivables UI Active
Customer Portal Active
Retention API Active
Accounting Services Active
Reporting and Analytics Active
RevRec Portal Active
Admin Console (AU) Active
Admin Console (EU) Active
Admin Console (US) Active
Checkout (AU) Active
Checkout (EU) Active
Checkout (US) Active
Email Notifications (AU) Active
Email Notifications (EU) Active
Email Notifications (US) Active
IAM (AU) Active
IAM (EU) Active
IAM (US) Active
Apple Store Active
Google Play Active
Adyen Active
Authorize.net Active
Bambora Active
Bank of America Active
BluePay Active
BlueSnap Active
Braintree Gateway API Active
Chargebee Test Gateway (AU) Active
Chargebee Test Gateway (EU) Active
Chargebee Test Gateway (US) Active
Checkout.com Active
Cybersource EU Active
Elavon Active
eWay Rapid Active
Global Payments Active
GoCardless Active
Mollie Active
Moneris Active
NMI Payment Gateway Active
payFURL Platform Active
Paymill Active
PayPal Payment Services Active
Pin Payments Active
QuickBooks Payments Active
Razorpay Active
Sage Pay Active
Spreedly Core Secondary API Active
Spreedly Core Transactional API Active
Stripe API Active
Worldpay Active
Dashboard (AU) Active
Dashboard (EU) Active
Dashboard (US) Active
Self-Serve Portal (AU) Active
Self-Serve Portal (EU) Active
Self-Serve Portal (US) Active
Anrok Active
Avalara Active
HubSpot Active
HubSpot Quote-to-Cash Active
Oracle NetSuite Active
Pipedrive Active
QuickBooks Active
Sage Intacct Active
Salesforce Active
Slack Apps/Integrations/APIs Active
TaxJar Active
VAT Information Exchange System (VIES) Active
Vertex Active
Xero Active
Webhooks (AU) Active
Webhooks (EU) Active
Webhooks (US) Active
Component Status
Active
API (AU) Active
API (EU) Active
API (US) Active
Active
Receivables API Active
Receivables UI Active
Active
Customer Portal Active
Retention API Active
Active
Accounting Services Active
Reporting and Analytics Active
RevRec Portal Active
Active
Admin Console (AU) Active
Admin Console (EU) Active
Admin Console (US) Active
Active
Checkout (AU) Active
Checkout (EU) Active
Checkout (US) Active
Active
Email Notifications (AU) Active
Email Notifications (EU) Active
Email Notifications (US) Active
Active
IAM (AU) Active
IAM (EU) Active
IAM (US) Active
Active
Apple Store Active
Google Play Active
Active
Adyen Active
Authorize.net Active
Bambora Active
Bank of America Active
BluePay Active
BlueSnap Active
Braintree Gateway API Active
Chargebee Test Gateway (AU) Active
Chargebee Test Gateway (EU) Active
Chargebee Test Gateway (US) Active
Checkout.com Active
Cybersource EU Active
Elavon Active
eWay Rapid Active
Global Payments Active
GoCardless Active
Mollie Active
Moneris Active
NMI Payment Gateway Active
payFURL Platform Active
Paymill Active
PayPal Payment Services Active
Pin Payments Active
QuickBooks Payments Active
Razorpay Active
Sage Pay Active
Spreedly Core Secondary API Active
Spreedly Core Transactional API Active
Stripe API Active
Worldpay Active
Active
Dashboard (AU) Active
Dashboard (EU) Active
Dashboard (US) Active
Active
Self-Serve Portal (AU) Active
Self-Serve Portal (EU) Active
Self-Serve Portal (US) Active
Active
Anrok Active
Avalara Active
HubSpot Active
HubSpot Quote-to-Cash Active
Oracle NetSuite Active
Pipedrive Active
QuickBooks Active
Sage Intacct Active
Salesforce Active
Slack Apps/Integrations/APIs Active
TaxJar Active
VAT Information Exchange System (VIES) Active
Vertex Active
Xero Active
Active
Webhooks (AU) Active
Webhooks (EU) Active
Webhooks (US) Active

Latest Chargebee outages and incidents.

View the latest incidents for Chargebee and check for official updates:

Updates:

  • Time: Nov. 21, 2024, 1:21 p.m.
    Status: Resolved
    Update: PayPal has restored normal operations, and transactions are now processing as expected. The Incident has been resolved as of 12:59 UTC.
  • Time: Nov. 21, 2024, 12:44 p.m.
    Status: Investigating
    Update: We have observed an elevated error rate for transactions processed via PayPal Express, starting at 12:15 UTC. This issue has been identified as originating outside of our platform and is specific to PayPal's services. For the latest status and further updates on the issue, please refer to the official PayPal update page: https://www.paypal-status.com/history/eventdetails/86199

Updates:

  • Time: Nov. 11, 2024, 2:50 p.m.
    Status: Resolved
    Update: The issue with loading the Invoice details page has been resolved. Our team has identified and fixed the root cause. We apologize for the inconvenience caused.
  • Time: Nov. 11, 2024, 1:47 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 11, 2024, 1:10 p.m.
    Status: Investigating
    Update: Some merchants with MBE enabled are encountering an error message stating, "404 Can't find the invoice you're looking for," when attempting to view invoices from the invoice index page. We are working on resolving this issue.

Updates:

  • Time: Nov. 4, 2024, 2:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 4, 2024, 2:43 p.m.
    Status: Investigating
    Update: Between 14:13 and 14:14 UTC, a failover occurred in AWS RDS in the EU region, impacting a subset of our merchants. The errors lasted approximately 30 seconds, during which some customers may have experienced intermittent 5xx errors. We confirm that the system is now fully operational and stable. The impact was minimal, affecting 0.1% of our customer base. We apologize for any inconvenience this may have caused.

Updates:

  • Time: Oct. 25, 2024, 10:52 a.m.
    Status: Resolved
    Update: The issue with loading the Invoice details page has been resolved. Our team has identified and fixed the root cause. The system is now functioning as expected. We apologize for the inconvenience caused.
  • Time: Oct. 25, 2024, 10:34 a.m.
    Status: Investigating
    Update: Some customers are facing issues while loading the Invoice details page on the Chargebee UI, Our team is working on fixing this. We will provide updates as soon as we have more information.

Updates:

  • Time: Oct. 25, 2024, 8:49 a.m.
    Status: Resolved
    Update: We experienced a data sync issue in Revenue Story, which may have caused a delay in refreshing the dashboard metrics for some customers in the US region. Our team has resolved the issue, and all metrics are now correctly updated. We apologize for any inconvenience this may have caused.

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Frequently Asked Questions - Chargebee

Is there a Chargebee outage?
The current status of Chargebee is: Systems Active
Where can I find the official status page of Chargebee?
The official status page for Chargebee is here
How can I get notified if Chargebee is down or experiencing an outage?
To get notified of any status changes to Chargebee, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chargebee every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chargebee do?
Chargebee's Software-as-a-Service streamlines revenue operations to help businesses grow efficiently and achieve hyper-growth. Join now.