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Is there an Chargebee outage?

Chargebee status: Systems Active

Last checked: 4 minutes ago

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Chargebee outages and incidents

Outage and incident data over the last 30 days for Chargebee.

There have been 2 outages or incidents for Chargebee in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chargebee

Outlogger tracks the status of these components for Xero:

API (AU) Active
API (EU) Active
API (US) Active
Receivables API Active
Receivables UI Active
Customer Portal Active
Retention API Active
Accounting Services Active
Reporting and Analytics Active
RevRec Portal Active
Admin Console (AU) Active
Admin Console (EU) Active
Admin Console (US) Active
Checkout (AU) Active
Checkout (EU) Active
Checkout (US) Active
Email Notifications (AU) Active
Email Notifications (EU) Active
Email Notifications (US) Active
IAM (AU) Active
IAM (EU) Active
IAM (US) Active
Apple Store Active
Google Play Active
Adyen Active
Authorize.net Active
Bambora Active
Bank of America Active
BluePay Active
BlueSnap Active
Braintree Gateway API Active
Chargebee Test Gateway (AU) Active
Chargebee Test Gateway (EU) Active
Chargebee Test Gateway (US) Active
Checkout.com Active
Cybersource EU Active
Elavon Active
eWay Rapid Active
Global Payments Active
GoCardless Active
Mollie Active
Moneris Active
NMI Payment Gateway Active
payFURL Platform Active
Paymill Active
PayPal Payment Services Active
Pin Payments Active
QuickBooks Payments Active
Razorpay Active
Sage Pay Active
Spreedly Core Secondary API Active
Spreedly Core Transactional API Active
Stripe API Active
Worldpay Active
Dashboard (AU) Active
Dashboard (EU) Active
Dashboard (US) Active
Self-Serve Portal (AU) Active
Self-Serve Portal (EU) Active
Self-Serve Portal (US) Active
Anrok Active
Avalara Active
HubSpot Active
HubSpot Quote-to-Cash Active
Oracle NetSuite Active
Pipedrive Active
QuickBooks Active
Sage Intacct Active
Salesforce Active
Slack Apps/Integrations/APIs Active
TaxJar Active
VAT Information Exchange System (VIES) Active
Vertex Active
Xero Active
Webhooks (AU) Active
Webhooks (EU) Active
Webhooks (US) Active
Component Status
Active
API (AU) Active
API (EU) Active
API (US) Active
Active
Receivables API Active
Receivables UI Active
Active
Customer Portal Active
Retention API Active
Active
Accounting Services Active
Reporting and Analytics Active
RevRec Portal Active
Active
Admin Console (AU) Active
Admin Console (EU) Active
Admin Console (US) Active
Active
Checkout (AU) Active
Checkout (EU) Active
Checkout (US) Active
Active
Email Notifications (AU) Active
Email Notifications (EU) Active
Email Notifications (US) Active
Active
IAM (AU) Active
IAM (EU) Active
IAM (US) Active
Active
Apple Store Active
Google Play Active
Active
Adyen Active
Authorize.net Active
Bambora Active
Bank of America Active
BluePay Active
BlueSnap Active
Braintree Gateway API Active
Chargebee Test Gateway (AU) Active
Chargebee Test Gateway (EU) Active
Chargebee Test Gateway (US) Active
Checkout.com Active
Cybersource EU Active
Elavon Active
eWay Rapid Active
Global Payments Active
GoCardless Active
Mollie Active
Moneris Active
NMI Payment Gateway Active
payFURL Platform Active
Paymill Active
PayPal Payment Services Active
Pin Payments Active
QuickBooks Payments Active
Razorpay Active
Sage Pay Active
Spreedly Core Secondary API Active
Spreedly Core Transactional API Active
Stripe API Active
Worldpay Active
Active
Dashboard (AU) Active
Dashboard (EU) Active
Dashboard (US) Active
Active
Self-Serve Portal (AU) Active
Self-Serve Portal (EU) Active
Self-Serve Portal (US) Active
Active
Anrok Active
Avalara Active
HubSpot Active
HubSpot Quote-to-Cash Active
Oracle NetSuite Active
Pipedrive Active
QuickBooks Active
Sage Intacct Active
Salesforce Active
Slack Apps/Integrations/APIs Active
TaxJar Active
VAT Information Exchange System (VIES) Active
Vertex Active
Xero Active
Active
Webhooks (AU) Active
Webhooks (EU) Active
Webhooks (US) Active

Latest Chargebee outages and incidents.

View the latest incidents for Chargebee and check for official updates:

Updates:

  • Time: Oct. 24, 2024, 4:01 p.m.
    Status: Resolved
    Update: We experienced service degradation for some customers in the US region while loading the Revenue Story Dashboard reports between 12:26 and 13:23 UTC. The issue has been identified and resolved. We apologize for any inconvenience caused.

Updates:

  • Time: Oct. 24, 2024, 3:03 p.m.
    Status: Resolved
    Update: We have resolved the issue that affected some customers accessing the Chargebee Test sites between 12:29 and 14:08 UTC. The impact was isolated to a specific instance for the test site, causing some requests handled by that instance to result in 500 internal errors. The root cause has been identified and addressed. We apologize for any inconvenience caused.
  • Time: Oct. 24, 2024, 2:31 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 24, 2024, 1:26 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting our Core service, resulting in some customers experiencing 500 error responses. Our team is working on fixing this. We will provide updates as soon as we have more information.

Updates:

  • Time: Oct. 3, 2024, 9:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 3, 2024, 9:11 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 3, 2024, 9:09 a.m.
    Status: Investigating
    Update: Our team is currently investigating an issue affecting the Chargebee application. Some customers may experience increased error rates or difficulty loading the Chargebee UI. We are working to resolve this issue promptly.

Updates:

  • Time: Sept. 17, 2024, 1:44 p.m.
    Status: Resolved
    Update: On September 17, 2024, between 10:02:14 and 10:02:34 UTC, there were intermittent API failures in the US region due to a brief issue on the AWS platform. The impact was minimal, affecting only a subset of requests. AWS quickly resolved the issue, and services returned to normal. We apologize for any inconvenience caused.

Updates:

  • Time: Sept. 16, 2024, 1:16 p.m.
    Status: Resolved
    Update: We have not observed any errors post 12:47 UTC and we are proceeding with resolving the incident.
  • Time: Sept. 16, 2024, 1:09 p.m.
    Status: Monitoring
    Update: We have observed a decrease in errors starting from 12:47 UTC. We are continuing to monitor and will provide further updates as we receive more information from Checkout.com
  • Time: Sept. 16, 2024, 12:59 p.m.
    Status: Investigating
    Update: We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Checkout.com starting at 10:43 UTC. We have contacted Checkout.com and we will provide an update as soon as it becomes available.

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Frequently Asked Questions - Chargebee

Is there a Chargebee outage?
The current status of Chargebee is: Systems Active
Where can I find the official status page of Chargebee?
The official status page for Chargebee is here
How can I get notified if Chargebee is down or experiencing an outage?
To get notified of any status changes to Chargebee, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chargebee every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chargebee do?
Chargebee's Software-as-a-Service streamlines revenue operations to help businesses grow efficiently and achieve hyper-growth. Join now.