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Is there an Chargebee outage?

Chargebee status: Systems Active

Last checked: 5 minutes ago

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Chargebee outages and incidents

Outage and incident data over the last 30 days for Chargebee.

There have been 2 outages or incidents for Chargebee in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chargebee

Outlogger tracks the status of these components for Xero:

API (AU) Active
API (EU) Active
API (US) Active
Receivables API Active
Receivables UI Active
Customer Portal Active
Retention API Active
Accounting Services Active
Reporting and Analytics Active
RevRec Portal Active
Admin Console (AU) Active
Admin Console (EU) Active
Admin Console (US) Active
Checkout (AU) Active
Checkout (EU) Active
Checkout (US) Active
Email Notifications (AU) Active
Email Notifications (EU) Active
Email Notifications (US) Active
IAM (AU) Active
IAM (EU) Active
IAM (US) Active
Apple Store Active
Google Play Active
Adyen Active
Authorize.net Active
Bambora Active
Bank of America Active
BluePay Active
BlueSnap Active
Braintree Gateway API Active
Chargebee Test Gateway (AU) Active
Chargebee Test Gateway (EU) Active
Chargebee Test Gateway (US) Active
Checkout.com Active
Cybersource EU Active
Elavon Active
eWay Rapid Active
Global Payments Active
GoCardless Active
Mollie Active
Moneris Active
NMI Payment Gateway Active
payFURL Platform Active
Paymill Active
PayPal Payment Services Active
Pin Payments Active
QuickBooks Payments Active
Razorpay Active
Sage Pay Active
Spreedly Core Secondary API Active
Spreedly Core Transactional API Active
Stripe API Active
Worldpay Active
Dashboard (AU) Active
Dashboard (EU) Active
Dashboard (US) Active
Self-Serve Portal (AU) Active
Self-Serve Portal (EU) Active
Self-Serve Portal (US) Active
Anrok Active
Avalara Active
HubSpot Active
HubSpot Quote-to-Cash Active
Oracle NetSuite Active
Pipedrive Active
QuickBooks Active
Sage Intacct Active
Salesforce Active
Slack Apps/Integrations/APIs Active
TaxJar Active
VAT Information Exchange System (VIES) Active
Vertex Active
Xero Active
Webhooks (AU) Active
Webhooks (EU) Active
Webhooks (US) Active
Component Status
Active
API (AU) Active
API (EU) Active
API (US) Active
Active
Receivables API Active
Receivables UI Active
Active
Customer Portal Active
Retention API Active
Active
Accounting Services Active
Reporting and Analytics Active
RevRec Portal Active
Active
Admin Console (AU) Active
Admin Console (EU) Active
Admin Console (US) Active
Active
Checkout (AU) Active
Checkout (EU) Active
Checkout (US) Active
Active
Email Notifications (AU) Active
Email Notifications (EU) Active
Email Notifications (US) Active
Active
IAM (AU) Active
IAM (EU) Active
IAM (US) Active
Active
Apple Store Active
Google Play Active
Active
Adyen Active
Authorize.net Active
Bambora Active
Bank of America Active
BluePay Active
BlueSnap Active
Braintree Gateway API Active
Chargebee Test Gateway (AU) Active
Chargebee Test Gateway (EU) Active
Chargebee Test Gateway (US) Active
Checkout.com Active
Cybersource EU Active
Elavon Active
eWay Rapid Active
Global Payments Active
GoCardless Active
Mollie Active
Moneris Active
NMI Payment Gateway Active
payFURL Platform Active
Paymill Active
PayPal Payment Services Active
Pin Payments Active
QuickBooks Payments Active
Razorpay Active
Sage Pay Active
Spreedly Core Secondary API Active
Spreedly Core Transactional API Active
Stripe API Active
Worldpay Active
Active
Dashboard (AU) Active
Dashboard (EU) Active
Dashboard (US) Active
Active
Self-Serve Portal (AU) Active
Self-Serve Portal (EU) Active
Self-Serve Portal (US) Active
Active
Anrok Active
Avalara Active
HubSpot Active
HubSpot Quote-to-Cash Active
Oracle NetSuite Active
Pipedrive Active
QuickBooks Active
Sage Intacct Active
Salesforce Active
Slack Apps/Integrations/APIs Active
TaxJar Active
VAT Information Exchange System (VIES) Active
Vertex Active
Xero Active
Active
Webhooks (AU) Active
Webhooks (EU) Active
Webhooks (US) Active

Latest Chargebee outages and incidents.

View the latest incidents for Chargebee and check for official updates:

Updates:

  • Time: June 11, 2024, 2:25 p.m.
    Status: Resolved
    Update: After a recent update to the 2019 version of the Stripe API, we discovered a problem with ACH bank account verification for a small group of customers who are not using Plaid or Financial Connections. The problem has been fixed, and we apologize for any inconvenience it may have caused to affected merchants.

Updates:

  • Time: June 11, 2024, 12:23 p.m.
    Status: Resolved
    Update: We have identified and resolved the issue affecting the payment process on iOS devices. The problem was due to a delay between the user action and the popup opening, caused by recent changes in iOS. We have updated our process to create the payment intent before the user action, eliminating the delay and preventing the popup from being blocked. Thank you for your patience and understanding.

Updates:

  • Time: June 2, 2024, 10:55 a.m.
    Status: Resolved
    Update: On June 2, 2024, between 08:48 and 08:50 UTC, we experienced brief server timeout issues for customers in the US region. We apologize for any inconvenience this may have caused.

Updates:

  • Time: May 29, 2024, 4:47 p.m.
    Status: Resolved
    Update: We identified an issue in our subscription workflow affecting the update and read actions for plans with over 100 attached add-ons. A recent code merge caused this problem. To resolve the issue, we promptly reverted the changes. We apologize for any inconvenience and service disruption this may have caused.

Updates:

  • Time: May 27, 2024, 1:08 p.m.
    Status: Resolved
    Update: The synchronization issues affecting the Revenue Story reports have been fully resolved. All metrics are now up-to-date, and there are no longer any timeouts. We appreciate your patience during this process and apologize for any inconvenience caused. Thank you for your understanding.
  • Time: May 27, 2024, 10:48 a.m.
    Status: Identified
    Update: We have successfully addressed 96% of the synchronization issues affecting the Revenue Story reports. Our team is diligently working to resolve the remaining issues and restore full functionality. We appreciate your patience and apologize for any inconvenience.
  • Time: May 27, 2024, 8:16 a.m.
    Status: Identified
    Update: We are currently addressing synchronization issues in the Revenue Story reports. These issues may result in some metrics displaying outdated data and potential timeouts for multiple metrics. Our team is actively working to restore full functionality. We apologize for any inconvenience this may cause.

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Frequently Asked Questions - Chargebee

Is there a Chargebee outage?
The current status of Chargebee is: Systems Active
Where can I find the official status page of Chargebee?
The official status page for Chargebee is here
How can I get notified if Chargebee is down or experiencing an outage?
To get notified of any status changes to Chargebee, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chargebee every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chargebee do?
Chargebee's Software-as-a-Service streamlines revenue operations to help businesses grow efficiently and achieve hyper-growth. Join now.