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Is there an Check outage?

Check status: Systems Active

Last checked: a minute ago

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Check outages and incidents

Outage and incident data over the last 30 days for Check.

There have been 1 outages or incidents for Check in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Check

Outlogger tracks the status of these components for Xero:

API Active
Console Active
Onboard Active
Payments Active
Component Status
API Active
Console Active
Onboard Active
Payments Active

Latest Check outages and incidents.

View the latest incidents for Check and check for official updates:

Updates:

  • Time: Sept. 6, 2024, 8:50 p.m.
    Status: Resolved
    Update: We have confirmed the applied fix has resolved this issue. API interactions for Payroll and Employee endpoints have been restored to normal activity.
  • Time: Sept. 6, 2024, 3:57 p.m.
    Status: Monitoring
    Update: We have identified and applied a fix to address the increase in 502 errors across the Payroll and Employee endpoints, and are now monitoring its effectiveness.
  • Time: Sept. 5, 2024, 8:23 p.m.
    Status: Investigating
    Update: We are currently investigating elevated errors stemming from resource contention (known to be impacting Payroll and Employee endpoints).

Updates:

  • Time: May 17, 2024, 5:52 p.m.
    Status: Resolved
    Update: From 1:30 - 1:37pm ET, Check's API was unavailable, affecting Console and Components. As of 1:37pm ET, service has been restored.

Updates:

  • Time: May 17, 2024, 5:52 p.m.
    Status: Resolved
    Update: From 1:30 - 1:37pm ET, Check's API was unavailable, affecting Console and Components. As of 1:37pm ET, service has been restored.

Updates:

  • Time: April 5, 2024, 6:54 p.m.
    Status: Resolved
    Update: The Employer Component Link generation issue is now resolved.
  • Time: April 5, 2024, 6:54 p.m.
    Status: Resolved
    Update: The Employer Component Link generation issue is now resolved.
  • Time: April 5, 2024, 6:33 p.m.
    Status: Identified
    Update: Check identified an issue with certain Employer Component Links failing (known to be impacting Run Payroll Component and Filing Authorization). A fix to mitigate this issue is deploying now. Estimating a resolution within 30 minutes.
  • Time: April 5, 2024, 6:33 p.m.
    Status: Identified
    Update: Check identified an issue with certain Employer Component Links failing (known to be impacting Run Payroll Component and Filing Authorization). A fix to mitigate this issue is deploying now. Estimating a resolution within 30 minutes.

Updates:

  • Time: March 28, 2024, 11:56 p.m.
    Status: Resolved
    Update: API, Console, and Onboard requests from 4:18–4:22pm and 4:55–4:59pm ET saw elevated errors stemming from database migrations creating resource contention. We have resolved the issue.

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Frequently Asked Questions - Check

Is there a Check outage?
The current status of Check is: Systems Active
Where can I find the official status page of Check?
The official status page for Check is here
How can I get notified if Check is down or experiencing an outage?
To get notified of any status changes to Check, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Check every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Check do?
Check Technologies enables software platforms to create payroll businesses, boosting revenue and customer retention.