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Is there an Chili Piper outage?

Chili Piper status: Systems Active

Last checked: a minute ago

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Chili Piper outages and incidents

Outage and incident data over the last 30 days for Chili Piper.

There have been 0 outages or incidents for Chili Piper in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chili Piper

Outlogger tracks the status of these components for Xero:

Concierge Routing Active
Distro Active
Google Calendar Active
Google Cloud DNS Active
Google Cloud Storage Active
HubSpot CRM API Active
Salesforce API Active
Salesforce USA1 Active
Zoom Meetings Active
Zoom Web Portal Active
Booking Links Active
Calendar events Active
Chrome Extension Active
Dashboard Active
Email notifications & alerting Active
Instant Booker Active
Chat Active
ChiliCal Active
Component Status
Concierge Routing Active
Distro Active
Google Calendar Active
Google Cloud DNS Active
Google Cloud Storage Active
HubSpot CRM API Active
Salesforce API Active
Salesforce USA1 Active
Zoom Meetings Active
Zoom Web Portal Active
Active
Booking Links Active
Calendar events Active
Chrome Extension Active
Dashboard Active
Email notifications & alerting Active
Instant Booker Active
Active
Chat Active
ChiliCal Active

Latest Chili Piper outages and incidents.

View the latest incidents for Chili Piper and check for official updates:

Updates:

  • Time: Jan. 11, 2021, 7:02 p.m.
    Status: Resolved
    Update: This incident has been resolved and loading speeds are back to normal. Thank your for your patience while we looked into this!
  • Time: Jan. 11, 2021, 6:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and loading speeds are back to normal. We are monitoring.
  • Time: Jan. 11, 2021, 6:50 p.m.
    Status: Investigating
    Update: We are currently investigating Chili Piper loading slowly. Loading speeds in the Dashboard and Instant Booker are affected. If you are subscribed to this incident, you will receive automatic updates with the progress. Thank you for your patience while we're looking into this!

Updates:

  • Time: Dec. 17, 2020, 2:58 p.m.
    Status: Resolved
    Update: Hi, Around 06.20 PST some reminders were sent in duplicates. This was caused by an outage on Google's end which caused these emails to send in bulk. At 06.30 PST we stopped all duplicate notifications and at 06.40 we pushed a fix to prevent this from happening in the future should Google experience downtime again.
  • Time: Dec. 17, 2020, 2:58 p.m.
    Status: Resolved
    Update: Hi, Around 06.20 PST some reminders were sent in duplicates. This was caused by an outage on Google's end which caused these emails to send in bulk. At 06.30 PST we stopped all duplicate notifications and at 06.40 we pushed a fix to prevent this from happening in the future should Google experience downtime again.

Updates:

  • Time: Dec. 15, 2020, 6:24 p.m.
    Status: Resolved
    Update: https://status.cloud.google.com/incident/zall/20013 affected our last minute check for both Office and Google's calendar events. The root cause was Google's calendar api's were taking long to reply, this caused a backlog for certain reminders that got queued multiple times. We have improved the logic that avoids repeat reminders to better account for any third party outages / errors.

Updates:

  • Time: Dec. 15, 2020, 6:24 p.m.
    Status: Resolved
    Update: https://status.cloud.google.com/incident/zall/20013 affected our last minute check for both Office and Google's calendar events. The root cause was Google's calendar api's were taking long to reply, this caused a backlog for certain reminders that got queued multiple times. We have improved the logic that avoids repeat reminders to better account for any third party outages / errors.

Updates:

  • Time: Sept. 28, 2020, 2:02 p.m.
    Status: Resolved
    Update: The latest updates were pushed to the official extension as well and will be propagated automatically by Google. If you don't want to wait for the update, you can install the updated version by uninstalling, then reinstalling your current extension. Correct updated version is 2.27571
  • Time: Sept. 28, 2020, 12:30 p.m.
    Status: Monitoring
    Update: We identified the issue - the latest changes were not pushed to our regular extension due to a delay in Google's approval process. Please uninstall the current extension and use this one instead, which has the latest changes: https://chrome.google.com/webstore/detail/chili-piper-chrome-extens/jcdjdendjmkfndafkkomfelogbpoicfd?hl=en-US&authuser=2
  • Time: Sept. 28, 2020, 10:46 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with the Chili Piper extension not inserting Suggested Times or booking links after clicking on Insert in Instant Booker. This is top priority, our developers are on it.

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Frequently Asked Questions - Chili Piper

Is there a Chili Piper outage?
The current status of Chili Piper is: Systems Active
Where can I find the official status page of Chili Piper?
The official status page for Chili Piper is here
How can I get notified if Chili Piper is down or experiencing an outage?
To get notified of any status changes to Chili Piper, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chili Piper every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chili Piper do?
Chili Piper automates appointment scheduling for sales teams, converting inbound leads into qualified meetings with ease.