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Is there an Chord Commerce outage?

Chord Commerce status: Systems Active

Last checked: 8 minutes ago

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Chord Commerce outages and incidents

Outage and incident data over the last 30 days for Chord Commerce.

There have been 0 outages or incidents for Chord Commerce in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chord Commerce

Outlogger tracks the status of these components for Xero:

API Active
AWS account Active
AWS acm-pca-us-east-1 Active
AWS apigateway-us-east-1 Active
AWS apigateway-us-east-1 Active
AWS appconfig-us-east-1 Active
AWS aps-us-east-1 Active
AWS autoscaling-us-east-1 Active
AWS backup-us-east-1 Active
AWS cloudformation-us-east-1 Active
AWS cloudtrail-us-east-1 Active
AWS codedeploy-us-east-1 Active
AWS codepipeline-us-east-1 Active
AWS config-us-east-1 Active
AWS config-us-east-1 Active
AWS dynamodb-us-east-1 Active
AWS ec2-us-east-1 Active
AWS kafka-us-east-1 Active
AWS sqs-us-east-1 Active
Data Pipeline Active
Documentation Active
Hub Active
OMS Active
Website Active
Staging Data Pipelines Active
Staging OMS Admin + API Active
Contentful Assets CDN Active
Contentful Authentication Service Active
Contentful Content Delivery API Active
Contentful Content Management API Active
Contentful GraphQL Content API Active
Contentful Web App Active
Contentful Webhooks Active
Netlify Analytics Active
Netlify API Active
Netlify Application UI Active
Netlify Build Pipeline Active
Netlify Edge Functions Active
Netlify Functions Active
Netlify High-Performance Edge Network Active
Netlify Hosted DNS Active
Netlify Origin Servers Active
Netlify Prerendering Active
Netlify Standard Edge Network Active
Segment Analytics.js CDN (US) Active
Segment Cloud Sources (US) Active
Segment Data Ingestion (Tracking) API (US) Active
Segment Data Lakes (US) Active
Segment Data Processing Pipeline (US) Active
Segment Personas (US) Active
Segment Public API (US) Active
Segment Streaming Destinations (US) Active
Segment Warehouses (US) Active
Segment Web Interface (US) Active
Shopify Admin Active
Shopify API & Mobile Active
Shopify Checkout Active
Shopify Storefront Active
Stripe API Active
Stripe Dashboard Active
Component Status
API Active
AWS account Active
AWS acm-pca-us-east-1 Active
AWS apigateway-us-east-1 Active
AWS apigateway-us-east-1 Active
AWS appconfig-us-east-1 Active
AWS aps-us-east-1 Active
AWS autoscaling-us-east-1 Active
AWS backup-us-east-1 Active
AWS cloudformation-us-east-1 Active
AWS cloudtrail-us-east-1 Active
AWS codedeploy-us-east-1 Active
AWS codepipeline-us-east-1 Active
AWS config-us-east-1 Active
AWS config-us-east-1 Active
AWS dynamodb-us-east-1 Active
AWS ec2-us-east-1 Active
AWS kafka-us-east-1 Active
AWS sqs-us-east-1 Active
Data Pipeline Active
Documentation Active
Hub Active
OMS Active
Website Active
Active
Staging Data Pipelines Active
Staging OMS Admin + API Active
Active
Contentful Assets CDN Active
Contentful Authentication Service Active
Contentful Content Delivery API Active
Contentful Content Management API Active
Contentful GraphQL Content API Active
Contentful Web App Active
Contentful Webhooks Active
Netlify Analytics Active
Netlify API Active
Netlify Application UI Active
Netlify Build Pipeline Active
Netlify Edge Functions Active
Netlify Functions Active
Netlify High-Performance Edge Network Active
Netlify Hosted DNS Active
Netlify Origin Servers Active
Netlify Prerendering Active
Netlify Standard Edge Network Active
Segment Analytics.js CDN (US) Active
Segment Cloud Sources (US) Active
Segment Data Ingestion (Tracking) API (US) Active
Segment Data Lakes (US) Active
Segment Data Processing Pipeline (US) Active
Segment Personas (US) Active
Segment Public API (US) Active
Segment Streaming Destinations (US) Active
Segment Warehouses (US) Active
Segment Web Interface (US) Active
Shopify Admin Active
Shopify API & Mobile Active
Shopify Checkout Active
Shopify Storefront Active
Stripe API Active
Stripe Dashboard Active

Latest Chord Commerce outages and incidents.

View the latest incidents for Chord Commerce and check for official updates:

Updates:

  • Time: May 4, 2023, 5:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 4, 2023, 3:23 p.m.
    Status: Monitoring
    Update: The outage appears to be resolved. We will continue to monitor.
  • Time: May 4, 2023, 2:40 p.m.
    Status: Identified
    Update: Chord's documentation, docs.chord.co, is currently unavailable due to an outage of our website provider.
  • Time: May 4, 2023, 2:38 p.m.
    Status: Identified
    Update: Chord's documentation, docs.chord.co, is currently unavailable due to an outage of our website provider.

Updates:

  • Time: May 2, 2023, 3:13 a.m.
    Status: Resolved
    Update: Heroku is back, and scheduled jobs are operating again.
  • Time: May 2, 2023, 2:20 a.m.
    Status: Monitoring
    Update: Heroku is currently experiencing downtime to their API and dashboard. This is impacting scheduled batch jobs, so some scheduled processes will experience delays until they get back online. Our OMS and APIs are still online and operational. We will provide updates if anything changes.
  • Time: May 2, 2023, 1:38 a.m.
    Status: Investigating
    Update: We've received alerts of a partial outage throughout Chord OMS systems. So far this has affected some background tasks and may intermittently affect the availability of stores. We're working to get confirmation of suspected issues with a vendor upstream.

Updates:

  • Time: April 17, 2023, 3:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 16, 2023, 7:50 p.m.
    Status: Identified
    Update: The issue is rooted in the importer worker, so it has been quarantined. Aside from that functionality, Staging should be functioning.
  • Time: April 16, 2023, 7:23 p.m.
    Status: Investigating
    Update: The staging OMS administrative interface is experiencing intermittent downtime. We are currently investigating this issue.

Updates:

  • Time: March 17, 2023, 3 a.m.
    Status: Resolved
    Update: All affected jobs are now recovered.
  • Time: March 17, 2023, 2:46 a.m.
    Status: Monitoring
    Update: Service is being restored and scheduled jobs have recovered. We are continuing to monitor to ensure these jobs complete successfully.
  • Time: March 17, 2023, 12:27 a.m.
    Status: Monitoring
    Update: We are still monitoring the outage and awaiting updates from our service provider. Our applications remain operational, except that scheduled background jobs are currently affected and will resume when service is restored.
  • Time: March 16, 2023, 9:36 p.m.
    Status: Investigating
    Update: We are currently monitoring an outage at one of our service providers, which is not affecting our applications at this time. We will continue to monitor the situation closely and will update this page if our services are impacted.

Updates:

  • Time: Jan. 16, 2023, 4:42 p.m.
    Status: Resolved
    Update: The issue has been resolved. All OMS staging services should be operating normally.
  • Time: Jan. 14, 2023, 11:49 p.m.
    Status: Investigating
    Update: We are still investigating the issue, but can confirm the Staging OMS API should still be operating as expected.
  • Time: Jan. 14, 2023, 11:32 p.m.
    Status: Investigating
    Update: The staging OMS administrative interface is experiencing intermittent downtime. We are currently investigating this issue.

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Frequently Asked Questions - Chord Commerce

Is there a Chord Commerce outage?
The current status of Chord Commerce is: Systems Active
Where can I find the official status page of Chord Commerce?
The official status page for Chord Commerce is here
How can I get notified if Chord Commerce is down or experiencing an outage?
To get notified of any status changes to Chord Commerce, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chord Commerce every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chord Commerce do?
Chord is a data platform designed for modern brands to unify, synthesize, and orchestrate their commerce data for revenue growth and informed decision-making.

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