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Is there an Chronograph outage?

Chronograph status: Systems Active

Last checked: 7 minutes ago

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Chronograph outages and incidents

Outage and incident data over the last 30 days for Chronograph.

There have been 0 outages or incidents for Chronograph in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chronograph

Outlogger tracks the status of these components for Xero:

Auth0 Authentication API Active
Auth0 CDN (cdn.auth0.com) Active
Auth0 Custom Domains Active
Auth0 Multi Factor Authentication Active
Chronograph Main API Active
DNSimple API Active
DNSimple Name Servers Active
SendGrid API v3 Active
Sentry API Active
Sentry Notifications Active
AWS cloudfront Active
AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS ec2-us-west-1 Active
AWS ec2-us-west-2 Active
AWS iam Active
AWS s3-ap-northeast-1 Active
AWS s3-ap-northeast-2 Active
AWS s3-ap-southeast-1 Active
AWS s3-ap-southeast-2 Active
AWS s3-eu-west-1 Active
AWS s3-eu-west-2 Active
AWS s3-eu-west-3 Active
AWS s3-sa-east-1 Active
AWS s3-us-east-2 Active
AWS s3-us-west-1 Active
AWS s3-us-west-2 Active
Heroku Active
Component Status
Active
Auth0 Authentication API Active
Auth0 CDN (cdn.auth0.com) Active
Auth0 Custom Domains Active
Auth0 Multi Factor Authentication Active
Active
Chronograph Main API Active
Active
DNSimple API Active
DNSimple Name Servers Active
Active
SendGrid API v3 Active
Active
Sentry API Active
Sentry Notifications Active
Active
AWS cloudfront Active
AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS ec2-us-west-1 Active
AWS ec2-us-west-2 Active
AWS iam Active
AWS s3-ap-northeast-1 Active
AWS s3-ap-northeast-2 Active
AWS s3-ap-southeast-1 Active
AWS s3-ap-southeast-2 Active
AWS s3-eu-west-1 Active
AWS s3-eu-west-2 Active
AWS s3-eu-west-3 Active
AWS s3-sa-east-1 Active
AWS s3-us-east-2 Active
AWS s3-us-west-1 Active
AWS s3-us-west-2 Active
Heroku Active

Latest Chronograph outages and incidents.

View the latest incidents for Chronograph and check for official updates:

Updates:

  • Time: March 22, 2024, 10:19 p.m.
    Status: Resolved
    Update: Chronograph has worked with Proofpoint to remove the affected IP address from the blocklist, and also implemented additional safeguards including improved reverse DNS to preclude the likelihood of additional blocking in future. As a further safeguard, we will be implementing a separate private IP for email distributions which will be kept “warm” and used as an automated failover. We have identified the universe of blocked emails and will invoke automatic redelivery to the affected recipients. We do not anticipate any further issues given prior success rates and ongoing successful deliveries throughout the day today.
  • Time: March 20, 2024, 3:20 p.m.
    Status: Monitoring
    Update: Proofpoint, a blocklist provider for email servers, has inappropriately blocked a broad shared IP address on SendGrid, our transactional email infrastructure provider. This has resulted in a spike in blocked emails on the Chronograph GP platform. We have initiated an IP rotation request and are working with SendGrid to resolve the issue across their wider client base. We will continue to monitor while we await resolution.

Updates:

  • Time: March 22, 2024, 10:19 p.m.
    Status: Resolved
    Update: Chronograph has worked with Proofpoint to remove the affected IP address from the blocklist, and also implemented additional safeguards including improved reverse DNS to preclude the likelihood of additional blocking in future. As a further safeguard, we will be implementing a separate private IP for email distributions which will be kept “warm” and used as an automated failover. We have identified the universe of blocked emails and will invoke automatic redelivery to the affected recipients. We do not anticipate any further issues given prior success rates and ongoing successful deliveries throughout the day today.
  • Time: March 20, 2024, 3:20 p.m.
    Status: Monitoring
    Update: Proofpoint, a blocklist provider for email servers, has inappropriately blocked a broad shared IP address on SendGrid, our transactional email infrastructure provider. This has resulted in a spike in blocked emails on the Chronograph GP platform. We have initiated an IP rotation request and are working with SendGrid to resolve the issue across their wider client base. We will continue to monitor while we await resolution.

Updates:

  • Time: Oct. 30, 2023, 8:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 8:02 p.m.
    Status: Monitoring
    Update: Our third-party authentication provider is experiencing an outage. Certain of our services, including platform login, that rely on authentication may be affected.

Updates:

  • Time: Oct. 30, 2023, 8:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 8:02 p.m.
    Status: Monitoring
    Update: Our third-party authentication provider is experiencing an outage. Certain of our services, including platform login, that rely on authentication may be affected.

Updates:

  • Time: Sept. 17, 2023, 4:03 p.m.
    Status: Resolved
    Update: The landing page is back up at www.chronograph.pe The application and all related APIs were unaffected during this time. More information on the marketing site outage can be found here: https://wpenginestatus.com/
  • Time: Sept. 17, 2023, 4:03 p.m.
    Status: Resolved
    Update: The landing page is back up at www.chronograph.pe The application and all related APIs were unaffected during this time. More information on the marketing site outage can be found here: https://wpenginestatus.com/
  • Time: Sept. 17, 2023, 3:06 p.m.
    Status: Monitoring
    Update: The landing page for www.chronograph.pe is experiencing an issue due to a third-party outage. The application is functioning as normal and can be accessed directly at https://auth.chronograph.pe/
  • Time: Sept. 17, 2023, 3:06 p.m.
    Status: Monitoring
    Update: The landing page for www.chronograph.pe is experiencing an issue due to a third-party outage. The application is functioning as normal and can be accessed directly at https://auth.chronograph.pe/

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Frequently Asked Questions - Chronograph

Is there a Chronograph outage?
The current status of Chronograph is: Systems Active
Where can I find the official status page of Chronograph?
The official status page for Chronograph is here
How can I get notified if Chronograph is down or experiencing an outage?
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