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Is there an Chronograph outage?

Chronograph status: Systems Active

Last checked: 6 minutes ago

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Chronograph outages and incidents

Outage and incident data over the last 30 days for Chronograph.

There have been 0 outages or incidents for Chronograph in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chronograph

Outlogger tracks the status of these components for Xero:

Auth0 Authentication API Active
Auth0 CDN (cdn.auth0.com) Active
Auth0 Custom Domains Active
Auth0 Multi Factor Authentication Active
Chronograph Main API Active
DNSimple API Active
DNSimple Name Servers Active
SendGrid API v3 Active
Sentry API Active
Sentry Notifications Active
AWS cloudfront Active
AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS ec2-us-west-1 Active
AWS ec2-us-west-2 Active
AWS iam Active
AWS s3-ap-northeast-1 Active
AWS s3-ap-northeast-2 Active
AWS s3-ap-southeast-1 Active
AWS s3-ap-southeast-2 Active
AWS s3-eu-west-1 Active
AWS s3-eu-west-2 Active
AWS s3-eu-west-3 Active
AWS s3-sa-east-1 Active
AWS s3-us-east-2 Active
AWS s3-us-west-1 Active
AWS s3-us-west-2 Active
Heroku Active
Component Status
Active
Auth0 Authentication API Active
Auth0 CDN (cdn.auth0.com) Active
Auth0 Custom Domains Active
Auth0 Multi Factor Authentication Active
Active
Chronograph Main API Active
Active
DNSimple API Active
DNSimple Name Servers Active
Active
SendGrid API v3 Active
Active
Sentry API Active
Sentry Notifications Active
Active
AWS cloudfront Active
AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS ec2-us-west-1 Active
AWS ec2-us-west-2 Active
AWS iam Active
AWS s3-ap-northeast-1 Active
AWS s3-ap-northeast-2 Active
AWS s3-ap-southeast-1 Active
AWS s3-ap-southeast-2 Active
AWS s3-eu-west-1 Active
AWS s3-eu-west-2 Active
AWS s3-eu-west-3 Active
AWS s3-sa-east-1 Active
AWS s3-us-east-2 Active
AWS s3-us-west-1 Active
AWS s3-us-west-2 Active
Heroku Active

Latest Chronograph outages and incidents.

View the latest incidents for Chronograph and check for official updates:

Updates:

  • Time: March 2, 2021, 9:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 2, 2021, 8:35 p.m.
    Status: Monitoring
    Update: Our DNS provider has indicated the issue is resolved, but is continuing to monitor the resolution.
  • Time: March 2, 2021, 8:21 p.m.
    Status: Monitoring
    Update: Our DNS provider has implemented a mitigation and has indicated service is generally restored across all regions. Occasional, incorrectly cached results persist and are still being addressed.
  • Time: March 2, 2021, 5:11 p.m.
    Status: Monitoring
    Update: Our DNS provider is still working to identify the cause. We are continuing to monitor and are currently seeing intermittent resolution failures in isolated regions.
  • Time: March 2, 2021, 4 p.m.
    Status: Monitoring
    Update: Our DNS provider is currently experiencing resolution failures in isolated regions. We are minimally affected thus far and are monitoring the situation.

Updates:

  • Time: Nov. 26, 2020, 1:01 a.m.
    Status: Resolved
    Update: AWS has confirmed Cognito is no longer experiencing issues. We will continue to monitor for any latent issues, but there are no known Chronograph platform impacts at this time.
  • Time: Nov. 25, 2020, 10:40 p.m.
    Status: Monitoring
    Update: Per AWS, the issues affecting Cognito APIs and authentication for user and identity pools have now recovered. We are continuing to monitor the situation given residual document fetching latency, but documents are broadly accessible. All other platform features have continued to function normally.
  • Time: Nov. 25, 2020, 5:17 p.m.
    Status: Identified
    Update: AWS is experiencing multiple issues affecting the US-EAST-1 region. While broader Chronograph platform availability has not been impacted, document uploading, downloading, and overall document accessibility have been affected. We will continue to monitor and await further updates from AWS (https://status.aws.amazon.com/).
  • Time: Nov. 25, 2020, 2:37 p.m.
    Status: Investigating
    Update: AWS Cognito is experiencing authentication errors stemming from increased latency in the US-EAST-1 Region, causing intermittent document loading failures on Chronograph. We are monitoring the situation and will provide an update once Amazon releases more information.

Updates:

  • Time: Nov. 26, 2020, 1:01 a.m.
    Status: Resolved
    Update: AWS has confirmed Cognito is no longer experiencing issues. We will continue to monitor for any latent issues, but there are no known Chronograph platform impacts at this time.
  • Time: Nov. 25, 2020, 10:40 p.m.
    Status: Monitoring
    Update: Per AWS, the issues affecting Cognito APIs and authentication for user and identity pools have now recovered. We are continuing to monitor the situation given residual document fetching latency, but documents are broadly accessible. All other platform features have continued to function normally.
  • Time: Nov. 25, 2020, 5:17 p.m.
    Status: Identified
    Update: AWS is experiencing multiple issues affecting the US-EAST-1 region. While broader Chronograph platform availability has not been impacted, document uploading, downloading, and overall document accessibility have been affected. We will continue to monitor and await further updates from AWS (https://status.aws.amazon.com/).
  • Time: Nov. 25, 2020, 2:37 p.m.
    Status: Investigating
    Update: AWS Cognito is experiencing authentication errors stemming from increased latency in the US-EAST-1 Region, causing intermittent document loading failures on Chronograph. We are monitoring the situation and will provide an update once Amazon releases more information.

Updates:

  • Time: Oct. 16, 2020, 4:02 p.m.
    Status: Resolved
    Update: API performance has been stable since cycling servers. Chronograph DevOps will continue to monitor but we do not see any ongoing issues.
  • Time: Oct. 16, 2020, 4:02 p.m.
    Status: Resolved
    Update: API performance has been stable since cycling servers. Chronograph DevOps will continue to monitor but we do not see any ongoing issues.
  • Time: Oct. 16, 2020, 2:58 p.m.
    Status: Monitoring
    Update: We have identified an issue with our infrastructure provider and have rotated production servers. Performance has been restored but Chronograph DevOps is continuing to monitor.
  • Time: Oct. 16, 2020, 2:48 p.m.
    Status: Investigating
    Update: The API is currently experiencing extensive loading times for certain requests. We are investigating and will provide updates shortly.

Updates:

  • Time: May 30, 2020, 2:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 30, 2020, 2:14 p.m.
    Status: Monitoring
    Update: It appears our authentication provider incorrectly cached a just-expired root certificate. We have forced a rotation and are monitoring the results.
  • Time: May 30, 2020, 1:45 p.m.
    Status: Investigating
    Update: We are currently investigating an elevated level of authentication errors.

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Frequently Asked Questions - Chronograph

Is there a Chronograph outage?
The current status of Chronograph is: Systems Active
Where can I find the official status page of Chronograph?
The official status page for Chronograph is here
How can I get notified if Chronograph is down or experiencing an outage?
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