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Is there an CipherHealth outage?

CipherHealth status: Systems Active

Last checked: 7 minutes ago

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CipherHealth outages and incidents

Outage and incident data over the last 30 days for CipherHealth.

There have been 0 outages or incidents for CipherHealth in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CipherHealth

Outlogger tracks the status of these components for Xero:

EHR Activation Gateway Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active
Component Status
EHR Activation Gateway Active
Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active

Latest CipherHealth outages and incidents.

View the latest incidents for CipherHealth and check for official updates:

Updates:

  • Time: Sept. 6, 2024, 3:14 p.m.
    Status: Resolved
    Update: This issue has been resolved; report packages sent successfully, though delayed.
  • Time: Sept. 6, 2024, 2:16 p.m.
    Status: Monitoring
    Update: Report packages scheduled prior to 9am ET this morning were delayed until after 9am ET. We have applied a fix and are monitoring to ensure all report packages are sent.

Updates:

  • Time: Aug. 20, 2024, 8:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 20, 2024, 7:05 p.m.
    Status: Monitoring
    Update: We have increased our application's capacity and are seeing much better application latency now. We will continue to monitor.
  • Time: Aug. 20, 2024, 6:40 p.m.
    Status: Identified
    Update: We believe we have identified the root cause of the application sluggishness. The issues appears related to application scale and we are increasing our capacity to address the impact.
  • Time: Aug. 20, 2024, 6:12 p.m.
    Status: Investigating
    Update: We are currently investigating reports of application sluggishness. Users have reported experiencing delays and slower-than-normal response times when interacting with the application. Our technical team is actively working to identify the root cause of the issue and implement a solution as quickly as possible. We will provide updates as more information becomes available.

Updates:

  • Time: May 30, 2024, 10:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 30, 2024, 6:57 p.m.
    Status: Monitoring
    Update: We made some changes to how traffic is routed to certain servers (one of them was causing latency). Our internal testing indicates that this resolves the problem. We are currently validating the solution in its entirety and monitoring the situation.
  • Time: May 30, 2024, 6:26 p.m.
    Status: Investigating
    Update: We are aware of some performance issues that are affecting our CipherRounds application, and we are currently investigating.

Updates:

  • Time: April 24, 2024, 4:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2024, 4:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 24, 2024, 2:41 p.m.
    Status: Identified
    Update: We are implementing a fix for this issue.
  • Time: April 24, 2024, 1:42 p.m.
    Status: Investigating
    Update: We are investigating an issue where users are not able to successfully log in to the CipherRounds iOS app.

Updates:

  • Time: April 24, 2024, 4:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2024, 4:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 24, 2024, 2:41 p.m.
    Status: Identified
    Update: We are implementing a fix for this issue.
  • Time: April 24, 2024, 1:42 p.m.
    Status: Investigating
    Update: We are investigating an issue where users are not able to successfully log in to the CipherRounds iOS app.

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Frequently Asked Questions - CipherHealth

Is there a CipherHealth outage?
The current status of CipherHealth is: Systems Active
Where can I find the official status page of CipherHealth?
The official status page for CipherHealth is here
How can I get notified if CipherHealth is down or experiencing an outage?
To get notified of any status changes to CipherHealth, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CipherHealth every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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