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Is there an CipherHealth outage?

CipherHealth status: Systems Active

Last checked: 3 minutes ago

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CipherHealth outages and incidents

Outage and incident data over the last 30 days for CipherHealth.

There have been 1 outages or incidents for CipherHealth in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CipherHealth

Outlogger tracks the status of these components for Xero:

EHR Activation Gateway Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active
Component Status
EHR Activation Gateway Active
Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active

Latest CipherHealth outages and incidents.

View the latest incidents for CipherHealth and check for official updates:

Updates:

  • Time: Feb. 23, 2024, 2:02 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 22, 2024, 10:01 p.m.
    Status: Monitoring
    Update: We are seeing recovery in text message delivery as AT&T tries to restore its services. We are continuing to monitor the situation.
  • Time: Feb. 22, 2024, 6:43 p.m.
    Status: Investigating
    Update: The AT&T carrier network is still experiencing an outage causing text message delays and phone customers whose service is impacted are not receiving phone calls. We are continuing to monitor the situation.
  • Time: Feb. 22, 2024, 4:18 p.m.
    Status: Investigating
    Update: The AT&T network outage continues to cause delays in text message delivery. Additionally, phone customers whose service is impacted are not receiving phone calls. As we learn more about this issue from the carrier, we will keep our status page updated - especially as it impacts the deliverability of messages and calls made during this time.
  • Time: Feb. 22, 2024, 2:51 p.m.
    Status: Investigating
    Update: The AT&T carrier network is currently experiencing a significant outage. Our SMS partner has notified us there may be delays sending messages to AT&T customers. We will update the status page as we learn more.

Updates:

  • Time: Feb. 21, 2024, 10:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 21, 2024, 10:53 p.m.
    Status: Monitoring
    Update: Import association mapping fix has been put into place. It was determined that the impact was limited to a few Care providers. They will be contacted by their respective customer support personnel.
  • Time: Feb. 21, 2024, 10:14 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 21, 2024, 7:57 p.m.
    Status: Investigating
    Update: We are investigation a potential issue with file import mappings. We will provide updates as we learn more.

Updates:

  • Time: Feb. 21, 2024, 10:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 21, 2024, 10:53 p.m.
    Status: Monitoring
    Update: Import association mapping fix has been put into place. It was determined that the impact was limited to a few Care providers. They will be contacted by their respective customer support personnel.
  • Time: Feb. 21, 2024, 10:14 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 21, 2024, 7:57 p.m.
    Status: Investigating
    Update: We are investigation a potential issue with file import mappings. We will provide updates as we learn more.

Updates:

  • Time: Feb. 21, 2024, 3:47 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 21, 2024, 3:24 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 21, 2024, 3:12 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 21, 2024, 3:03 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 21, 2024, 3:47 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 21, 2024, 3:24 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 21, 2024, 3:12 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 21, 2024, 3:03 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - CipherHealth

Is there a CipherHealth outage?
The current status of CipherHealth is: Systems Active
Where can I find the official status page of CipherHealth?
The official status page for CipherHealth is here
How can I get notified if CipherHealth is down or experiencing an outage?
To get notified of any status changes to CipherHealth, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CipherHealth every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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