CircleLoop outages and incidents
Outage and incident data over the last 30 days for CircleLoop.
There have been 0 outages or incidents for CircleLoop in the last 30 days.
Severity Breakdown:
None: 0
Minor: 0
Major: 0
Critical: 0
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Latest CircleLoop outages and incidents.
View the latest incidents for CircleLoop and check for official updates:
Activity Feed Not Updating
Description: The incident is now resolved.
Status: Resolved
Impact: Minor | Started At: June 27, 2022, 8:54 a.m.
Updates:
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Time: June 27, 2022, 12:05 p.m.Status: ResolvedUpdate: The incident is now resolved.
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Time: June 27, 2022, 10:15 a.m.Status: MonitoringUpdate: A fix has now been implemented and we are monitoring the progress. Activities appear to be loading as expected.
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Time: June 27, 2022, 8:54 a.m.Status: IdentifiedUpdate: We have identified an issue that currently affects your activity feed. Call and SMS activities arent currently being logged in the activity feed of the CircleLoop app. We have identified the cause of this issue and are currently working to resolve this as soon as possible. Thanks for you patience.
Email and Ticket Based Support Currently Limited
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Dec. 22, 2021, 1:44 p.m.
Updates:
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Time: Dec. 22, 2021, 3:38 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Dec. 22, 2021, 1:44 p.m.Status: MonitoringUpdate: Due to widespread issues with Amazon Web Services (AWS) we are currently unable to access our ticketing system meaning email based support is currently limited. For urgent support queries please contact us by phone on 03330506070.
Mobile voice traffic
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Oct. 14, 2021, 8:57 a.m.
Updates:
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Time: Oct. 14, 2021, 1:17 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Oct. 14, 2021, 8:57 a.m.Status: InvestigatingUpdate: Our mobile service provider have observed 48% degradation for 3G and 4G Voice traffic. As a result, customers may be unable to make or receive calls. This is only effecting mobile traffic.
Delayed Events
Description: We are now seeing events flowing normally and all impacted function restored. We are continuing to monitor.
Status: Resolved
Impact: Minor | Started At: Oct. 5, 2021, 3:11 p.m.
Updates:
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Time: Oct. 5, 2021, 8:20 p.m.Status: ResolvedUpdate: We are now seeing events flowing normally and all impacted function restored. We are continuing to monitor.
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Time: Oct. 5, 2021, 3:11 p.m.Status: InvestigatingUpdate: We are currently investigating an issue causing delays on API events. This is likely to cause issues receiving email notifications, password resets, call activity logging and logging calls to integrations.
Outage
Description: Service back to full operational standard.
Status: Resolved
Impact: None | Started At: Sept. 8, 2021, 8:13 a.m.
Updates:
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Time: Sept. 8, 2021, 9:36 a.m.Status: ResolvedUpdate: Service back to full operational standard.
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Time: Sept. 8, 2021, 9:09 a.m.Status: MonitoringUpdate: Inbound and outbound calls appear to be back to full operational standard. Continuing to monitor.
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Time: Sept. 8, 2021, 8:56 a.m.Status: MonitoringUpdate: A full fix has been implemented and both outbound and inbound calls appear to be working as expected. Continuing to monitor.
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Time: Sept. 8, 2021, 8:49 a.m.Status: IdentifiedUpdate: The cause of the issue has been identified and a partial fix has been implemented. Further updates to follow.
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Time: Sept. 8, 2021, 8:45 a.m.Status: InvestigatingUpdate: Currently still under investigation, calls via app still not working. Further updates to follow.
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Time: Sept. 8, 2021, 8:13 a.m.Status: InvestigatingUpdate: We are currently investigating an issue affecting both inbound and outbound calls. In some cases, it appears neither connects as expected.
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Frequently Asked Questions - CircleLoop
Is there a CircleLoop outage?
The current status of CircleLoop is: Systems Active
Where can I find the official status page of CircleLoop?
The official status page for CircleLoop is
here
How can I get notified if CircleLoop is down or experiencing an outage?
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What does CircleLoop do?
CircleLoop offers a cloud-based business phone system with powerful features and tool integrations accessible from anywhere, without the need for a contract.