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SAP LeanIX status: Systems Active

Last checked: 5 minutes ago

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SAP LeanIX outages and incidents

Outage and incident data over the last 30 days for SAP LeanIX.

There have been 3 outages or incidents for SAP LeanIX in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SAP LeanIX

Outlogger tracks the status of these components for Xero:

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Latest SAP LeanIX outages and incidents.

View the latest incidents for SAP LeanIX and check for official updates:

Updates:

  • Time: July 31, 2024, 9:24 a.m.
    Status: Postmortem
    Update: ## Incident Description On July 30, 2024, from 14:31 to 18:47 UTC, most workspaces were affected by an issue that prevented users to load Signavio Integration configurations in the UI. No information was lost or corrupted as the behaviour happened only in the User Interface. ## Root Cause Analysis The behaviour was caused by an update from another integration, that omitted Signavio from the loading step of the configuration in the UI. Moreover, the update that tried to make another integration UI more resilient against backend failures, has also affected the SAP Signavio integration UI. ## Incident Resolution The change leading to the issue has been reverted, and the behaviour is not being observed anymore. ## Preventative Measures The teams are working towards minimising the impact of changes done in other parts of the integration landscape in order to avoid similar behaviours in the future. We are investigating the possibility of each integration having isolation between implementations.
  • Time: July 30, 2024, 6:47 p.m.
    Status: Resolved
    Update: This incident has been resolved. We appreciate your patience and understanding.
  • Time: July 30, 2024, 2:31 p.m.
    Status: Investigating
    Update: We have identified a partial outage in the configuration page for the Signavio integration, affecting the user interface. Currently ongoing and running integrations, as well as new executions are not affected. The teams are working on the investigation and will keep this page updated.

Updates:

  • Time: July 29, 2024, 11:12 a.m.
    Status: Postmortem
    Update: ## Summary On July 25, 2024, from 15:00 to 15:20 UTC, all workspaces encountered issues with diagrams not loading. This was caused by an error in our deployment pipeline, which resulted in an incorrect editor version deployment. ## What happened? The issue was caused by a misconfiguration in the deployment pipeline, which failed to validate the editor version, leading to the deployment of an incorrect version. ## Mitigation: What did we do about it? The issue was resolved by rolling back to a working editor version and fixing the deployment pipeline. ## Follow-up: How will we improve? We will implement stricter version validation checks in the deployment pipeline to ensure that only verified editor versions are deployed. Additionally, we will enhance monitoring and alerting systems to quickly detect and respond to similar issues in the future.
  • Time: July 25, 2024, 3:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 25, 2024, 3:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 25, 2024, 3:17 p.m.
    Status: Investigating
    Update: We are currently experiencing a service disruption in Diagrams. Our team is working to identify the root cause and implement a solution. We will send an additional update in 30 minutes.

Updates:

  • Time: July 15, 2024, 12:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 15, 2024, 11:14 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 12, 2024, 3:51 p.m.
    Status: Investigating
    Update: Users may experience degraded performance when trying to add a report or diagram to a collection. Our team is working to identify the root cause and implement a solution. We will send an additional update on Monday morning, 15 July.

Updates:

  • Time: July 26, 2024, 5:07 p.m.
    Status: Postmortem
    Update: ## Incident Description On 12 July 2024 between 12:00 UTC and 18:00 UTC, users with non admin roles in combination with subscription-based permissions for fields on Fact Sheets, may have seen an empty inventory when filtering by a particular Fact Sheet type, e.g. by Applications. ## Root Cause Analysis The issue was caused by a more strict filtering rolled out, to prevent information exposure to not permitted users. In some special cases of field permissions based on subscriptions and requested fields in the inventory list, this caused an empty result, as all Fact Sheets have been filtered out. ## Incident Resolution For now, we reverted the change, and the filtering worked again as expected. ## Preventative Measures We are working on improving our automated test setup to consider more use cases and scenarios around inventory filtering, especially the combination of user roles and permissions defined in the workspace authorization model.
  • Time: July 26, 2024, 5:07 p.m.
    Status: Resolved
    Update: On 12 July 2024 between 12:00 UTC and 18:00 UTC, users with non admin roles in combination with subscription-based permissions for fields on Fact Sheets, may have seen an empty inventory when filtering by a particular Fact Sheet type, e.g. by Applications.

Updates:

  • Time: July 26, 2024, 5:07 p.m.
    Status: Postmortem
    Update: ## Incident Description On 12 July 2024 between 12:00 UTC and 18:00 UTC, users with non admin roles in combination with subscription-based permissions for fields on Fact Sheets, may have seen an empty inventory when filtering by a particular Fact Sheet type, e.g. by Applications. ## Root Cause Analysis The issue was caused by a more strict filtering rolled out, to prevent information exposure to not permitted users. In some special cases of field permissions based on subscriptions and requested fields in the inventory list, this caused an empty result, as all Fact Sheets have been filtered out. ## Incident Resolution For now, we reverted the change, and the filtering worked again as expected. ## Preventative Measures We are working on improving our automated test setup to consider more use cases and scenarios around inventory filtering, especially the combination of user roles and permissions defined in the workspace authorization model.
  • Time: July 26, 2024, 5:07 p.m.
    Status: Resolved
    Update: On 12 July 2024 between 12:00 UTC and 18:00 UTC, users with non admin roles in combination with subscription-based permissions for fields on Fact Sheets, may have seen an empty inventory when filtering by a particular Fact Sheet type, e.g. by Applications.

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Frequently Asked Questions - SAP LeanIX

Is there a SAP LeanIX outage?
The current status of SAP LeanIX is: Systems Active
Where can I find the official status page of SAP LeanIX?
The official status page for SAP LeanIX is here
How can I get notified if SAP LeanIX is down or experiencing an outage?
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What does SAP LeanIX do?
This service offers Enterprise Architecture, SaaS, and Value Stream Management for enterprises with complex IT landscapes. A free demo is available.