Company Logo

Is there an Cleo outage?

Cleo status: Systems Active

Last checked: 4 minutes ago

Get notified about any outages, downtime or incidents for Cleo and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Cleo outages and incidents

Outage and incident data over the last 30 days for Cleo.

There have been 1 outages or incidents for Cleo in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Cleo

Outlogger tracks the status of these components for Xero:

CIC Agent Active
CIC Cockpit Active
CIC Studio Active
Cleo Solution Center Active
API Gateway Active
Integration Engine Active
Protocol Engine Active
Proxy Service Active
Router Active
Component Status
CIC Agent Active
CIC Cockpit Active
CIC Studio Active
Cleo Solution Center Active
Active
API Gateway Active
Integration Engine Active
Protocol Engine Active
Proxy Service Active
Router Active

Latest Cleo outages and incidents.

View the latest incidents for Cleo and check for official updates:

Updates:

  • Time: April 13, 2023, 8:02 p.m.
    Status: Resolved
    Update: All Cleo Integration Cloud services are performing as normal and are confirmed through monitoring. Cleo is performing reprocessing of any failures in coordination with customers as needed. [Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.]
  • Time: April 13, 2023, 7:40 p.m.
    Status: Identified
    Update: Cleo has identified an anomaly which effects a percentage of jobs processing across Cleo Integration Cloud. Job processing failures have occurred for one or more jobs for a small percentage of customers. These jobs failures started at 11:02 CST. A fix has been deployed as of 1:00 CST. We expect the system to be fully operational within the next hour. We will continue with periodic updates.

Updates:

  • Time: March 8, 2023, 1:37 a.m.
    Status: Resolved
    Update: All CIC Cockpit services and capabilities appear to be performing as normal and are confirmed through monitoring. Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.
  • Time: March 8, 2023, 1:19 a.m.
    Status: Monitoring
    Update: Cleo engineers have applied a fix and are closely monitoring CIC Cockpit to confirm restoration of normal performance and visibility.
  • Time: March 8, 2023, 12:49 a.m.
    Status: Identified
    Update: Cleo engineers have identified the underlying cause and are working on immediate corrective actions to CIC Cockpit. We will continue to provide periodic updates.
  • Time: March 7, 2023, 11:52 p.m.
    Status: Investigating
    Update: Cleo engineers are continuing to investigate and will provide periodic updates on delays in Message tile generation in CIC Cockpit. Inbound and outbound jobs are processing successfully.
  • Time: March 7, 2023, 10:35 p.m.
    Status: Investigating
    Update: Cleo has identified an anomaly which may affect the performance of Cleo Integration Cloud for customers. Delays in Message tile generation in CIC Cockpit with no impact to inbound or outbound processing. Cleo engineers are actively investigating.

Updates:

  • Time: Feb. 10, 2023, 4:21 p.m.
    Status: Resolved
    Update: All Cleo Integration Cloud services appear to be performing as normal and are confirmed through monitoring. Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.
  • Time: Feb. 10, 2023, 4:10 p.m.
    Status: Monitoring
    Update: Corrective actions are in place and Cleo is continuing to closely monitor CIC to ensure that all services are performing as normal.
  • Time: Feb. 10, 2023, 2:49 p.m.
    Status: Identified
    Update: Cleo engineers have identified the underlying cause and are working on corrective actions, including allocating extra capacity, to address the latency. We will continue to provide periodic updates on corrective actions in the next two hours.
  • Time: Feb. 10, 2023, 1:06 p.m.
    Status: Identified
    Update: Cleo engineers have identified the underlying cause and are working on corrective actions, including allocating extra capacity, to address the latency. We will continue to provide periodic updates on corrective actions in the next two hours.
  • Time: Feb. 10, 2023, 11:36 a.m.
    Status: Investigating
    Update: Cleo Engineers have been notified of latency which may affect the experience of some customers while using CIC Cockpit. Our team is actively investigating.

Updates:

  • Time: Feb. 10, 2023, 12:27 a.m.
    Status: Resolved
    Update: All Cleo Integration Cloud services appear to be performing as normal and are confirmed through monitoring. Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.
  • Time: Feb. 9, 2023, 11:43 p.m.
    Status: Identified
    Update: Cleo engineers have identified the underlying cause and are working on corrective actions to address the latency. We will continue to provide periodic updates on corrective actions within the next one hour.
  • Time: Feb. 9, 2023, 10:39 p.m.
    Status: Investigating
    Update: Cleo Engineers have been notified of latency which may affect the experience of some customers while using CIC Cockpit. Our team is actively investigating.

Updates:

  • Time: Jan. 17, 2023, 2:01 a.m.
    Status: Resolved
    Update: All CIC Cockpit services and capabilities appear to be performing as normal and are confirmed through monitoring. Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.
  • Time: Jan. 17, 2023, 12:18 a.m.
    Status: Monitoring
    Update: Cleo engineers have applied a fix and are closely monitoring CIC to ensure no there is recurrence of previous condition.
  • Time: Jan. 16, 2023, 11:25 p.m.
    Status: Investigating
    Update: At this time, some customers may experience intermittent latency while using Messages tab in CIC Cockpit. Cleo engineers are continuing to investigate and will provide periodic updates.
  • Time: Jan. 16, 2023, 10:14 p.m.
    Status: Investigating
    Update: Cleo has identified an anomaly which may affect the performance of Cleo Integration Cloud for some customers. Latency issue in Messages tab. Cleo engineers are actively investigating.

Check the status of similar companies and alternatives to Cleo

Smartsheet
Smartsheet

Systems Active

ESS (Public)
ESS (Public)

Systems Active

ESS (Public)
ESS (Public)

Systems Active

Cloudera
Cloudera

Systems Active

New Relic
New Relic

Systems Active

Boomi
Boomi

Systems Active

AppsFlyer
AppsFlyer

Systems Active

Imperva
Imperva

Systems Active

Bazaarvoice
Bazaarvoice

Issues Detected

Optimizely
Optimizely

Systems Active

Electric
Electric

Systems Active

ABBYY
ABBYY

Systems Active

Frequently Asked Questions - Cleo

Is there a Cleo outage?
The current status of Cleo is: Systems Active
Where can I find the official status page of Cleo?
The official status page for Cleo is here
How can I get notified if Cleo is down or experiencing an outage?
To get notified of any status changes to Cleo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cleo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cleo do?
Cleo helps organizations onboard partners quickly, automate API and EDI transactions, and gain complete visibility. Discover more about this leading service.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free