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Is there an Clever outage?

Clever status: Systems Active

Last checked: 6 minutes ago

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Clever outages and incidents

Outage and incident data over the last 30 days for Clever.

There have been 1 outages or incidents for Clever in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Clever

Outlogger tracks the status of these components for Xero:

Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Clever IDM Active
Google Classroom Active
Data API Active
Events API Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active
Component Status
Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Active
Clever IDM Active
Google Classroom Active
Active
Data API Active
Events API Active
Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active

Latest Clever outages and incidents.

View the latest incidents for Clever and check for official updates:

Updates:

  • Time: Sept. 24, 2024, 3:39 p.m.
    Status: Resolved
    Update: This in-product message is no longer visible for districts that do not have Clever Passwords. This issue has been resolved and we appreciate your patience!
  • Time: Sept. 24, 2024, 2:07 p.m.
    Status: Investigating
    Update: An in-product message was created for user profile pages that were meant to show if a user had a Clever Passwords account provisioned by IDM. However, we are noticing the message is visible to districts that don't have Clever Passwords at all. Our engineers are working to resolve the error and will provide regular status updates! In the meantime, please feel free to ignore that alert.

Updates:

  • Time: Oct. 28, 2024, 6:26 p.m.
    Status: Resolved
    Update: Apple has released iOS 18.1 and Badge scanning in the Clever iOS app is back to normal. To resolve this issue for your district, please upgrade to iOS 18.1. If you experience any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: Oct. 7, 2024, 3:19 p.m.
    Status: Identified
    Update: Clever is aware of an issue where users with 7th generation iPads are unable to scan Badges in the Clever iOS app after updating to either iOS 18 or 18.01. We have verified that Badge scanning works with iOS 18.1 beta 2 and anticipate that when 18.1 is released it will address the issue. If you have upgraded to iOS 18 or 18.01 and are experiencing issues with the Clever app, first uninstall the Clever iOS app and then use a browser, such as Safari, to log in at clever.com/badges.
  • Time: Oct. 4, 2024, 7:20 p.m.
    Status: Identified
    Update: Clever is aware of an issue where users with 7th generation iPads are unable to scan Badges in the Clever iOS app after updating to either iOS 18 or 18.01. Our engineers are currently investigating this issue, and we will provide updates as soon as we have more information. If you have upgraded to iOS 18 or 18.01 and are experiencing issues with the Clever app, first uninstall the Clever iOS app and then use a browser, such as Safari, to log in at clever.com/badges.
  • Time: Sept. 20, 2024, 9:38 p.m.
    Status: Identified
    Update: Clever is aware of an issue where users with 7th generation iPads are unable to scan Badges in the Clever iOS app after updating to iOS 18. Our engineers are currently investigating this issue, and we will provide updates as soon as we have more information. If you have upgraded to iOS 18 and are experiencing issues with the Clever app, first uninstall the Clever iOS app and then use a browser, such as Safari, to log in at clever.com/badges.
  • Time: Sept. 18, 2024, 11:05 p.m.
    Status: Investigating
    Update: Clever is aware of an issue where users with 7th generation iPads are unable to scan Badges in the Clever iOS app after updating to iOS 18. Our engineers are currently investigating this issue, and we will provide updates as soon as we have more information. If you have upgraded to iOS 18 and are experiencing issues with the Clever app, we recommend temporarily uninstalling the Clever app and using a browser, such as Safari, to log in to Clever.

Updates:

  • Time: Sept. 12, 2024, 7:35 p.m.
    Status: Resolved
    Update: Users may have experienced login issues to the Clever Portal today between 10:50am - 11:15am PT. This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Updates:

  • Time: Sept. 12, 2024, 6:27 p.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: Sept. 12, 2024, 6:22 p.m.
    Status: Monitoring
    Update: We have addressed the issue and are currently seeing improvements. We will continue to monitor for further errors and notify once the incident is completely resolved.
  • Time: Sept. 12, 2024, 6:06 p.m.
    Status: Investigating
    Update: Clever is currently experiencing an issue with users accessing Clever via the Clever Portal. This is preventing users from being able to login and access Clever. We are currently investigating the issue and will provide regular status updates.

Updates:

  • Time: Sept. 12, 2024, 7:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2024, 6:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 12, 2024, 5:33 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 12, 2024, 5:13 p.m.
    Status: Investigating
    Update: Clever is experiencing an issue in the District Dashboard where the Team folder is not loading. Please note that our team is currently investigating the issue and it will be mitigated shortly!

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Frequently Asked Questions - Clever

Is there a Clever outage?
The current status of Clever is: Systems Active
Where can I find the official status page of Clever?
The official status page for Clever is here
How can I get notified if Clever is down or experiencing an outage?
To get notified of any status changes to Clever, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Clever every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Clever do?
Clever is a digital learning platform for K12 schools that provides a centralized location for identity, access, security, and classroom engagement.

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