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Is there an Clever outage?

Clever status: Systems Active

Last checked: 6 minutes ago

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Clever outages and incidents

Outage and incident data over the last 30 days for Clever.

There have been 1 outages or incidents for Clever in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Clever

Outlogger tracks the status of these components for Xero:

Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Clever IDM Active
Google Classroom Active
Data API Active
Events API Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active
Component Status
Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Active
Clever IDM Active
Google Classroom Active
Active
Data API Active
Events API Active
Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active

Latest Clever outages and incidents.

View the latest incidents for Clever and check for official updates:

Updates:

  • Time: July 29, 2024, 1:09 p.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: July 29, 2024, 1 p.m.
    Status: Investigating
    Update: Clever is experiencing an issue where student data is not syncing for some districts using the Infinite Campus API version 1.2. This is preventing student data from syncing to Clever. We’re investigating the issue and will provide regular status updates.

Updates:

  • Time: June 25, 2024, 11:58 p.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: June 25, 2024, 8:15 p.m.
    Status: Investigating
    Update: Clever is experiencing an issue with the clever.com web page resulting in a 429 error when trying to access. We’re investigating the issue and will provide regular status updates. Please note that the Clever Help Center and login page are still operational. You can access the Help Center at https://support.clever.com/s/?language=en_US and the Clever login page at https://www.clever.com/login.

Updates:

  • Time: May 31, 2024, 8:42 p.m.
    Status: Resolved
    Update: Google has resolved this issue and is rolling the fix out in stages for impacted customers throughout the day today. For districts using the LTS channel, Super Admins in Google can optionally update to 120.0.6099.313 now to resolve.
  • Time: May 29, 2024, 7:38 p.m.
    Status: Identified
    Update: We have identified the error causing users to encounter a SIGSEGV error when access applications through the Clever Portal in Chromebooks. The root cause of the issue is limited to the Google v120 release. Google is aware of the issue and actively working to resolve issue in the coming days. We recommend not upgrading to the newest v120 release at this time until Google has resolved the issue. As a workaround, you can either roll back to the .310 or .311 of v120 or move to the v124 in the meantime. We will provide status updates as they become available from Google.

Updates:

  • Time: May 24, 2024, 1:16 p.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: May 24, 2024, 12:50 p.m.
    Status: Investigating
    Update: Clever is experiencing errors when navigating within the District Dashboard preventing certain areas of the product from loading. We are investigating the issue and will provide regular status updates.

Updates:

  • Time: May 9, 2024, 2:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 9, 2024, 12:46 p.m.
    Status: Investigating
    Update: Clever is actively investigating reports of pending deleted staff members across various student information system auto syncs. We’re investigating the issue and will provide regular status updates.

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Frequently Asked Questions - Clever

Is there a Clever outage?
The current status of Clever is: Systems Active
Where can I find the official status page of Clever?
The official status page for Clever is here
How can I get notified if Clever is down or experiencing an outage?
To get notified of any status changes to Clever, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Clever every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Clever do?
Clever is a digital learning platform for K12 schools that provides a centralized location for identity, access, security, and classroom engagement.

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