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Is there an Clever outage?

Clever status: Systems Active

Last checked: 10 minutes ago

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Clever outages and incidents

Outage and incident data over the last 30 days for Clever.

There have been 1 outages or incidents for Clever in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Clever

Outlogger tracks the status of these components for Xero:

Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Clever IDM Active
Google Classroom Active
Data API Active
Events API Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active
Component Status
Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Active
Clever IDM Active
Google Classroom Active
Active
Data API Active
Events API Active
Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active

Latest Clever outages and incidents.

View the latest incidents for Clever and check for official updates:

Updates:

  • Time: May 3, 2024, 3:32 p.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you experience any additional issues, please contact Clever Support through support.clever.com.
  • Time: May 3, 2024, 2:51 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 3, 2024, 2:50 p.m.
    Status: Investigating
    Update: We are aware that District and School Announcements in the Portal and Teacher App page sharing is currently down for some districts. Our teams are currently investigating the issue and we will provide regular status updates. We apologize for any inconvenience this may cause.

Updates:

  • Time: April 22, 2024, 5:41 p.m.
    Status: Resolved
    Update: Our phone provider has resolved the incident and our phone service for support should be working now. Thank you for your patience!
  • Time: April 22, 2024, 3:23 p.m.
    Status: Investigating
    Update: Clever Support's phone provider is experiencing service issues. We are monitoring the service outage and will provide regular status updates. In the meantime, please submit all support requests via our web form at support.clever.com to ensure our team receives your request!

Updates:

  • Time: April 11, 2024, 7:02 p.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: April 11, 2024, 5:52 p.m.
    Status: Investigating
    Update: Clever is experiencing an issue in the District Dashboard which is preventing the ability to search for applications. This is preventing the ability to add applications within the District Dashboard. We are investigating the issue and will provide regular status updates.

Updates:

  • Time: March 26, 2024, 2:56 p.m.
    Status: Resolved
    Update: Twilio has resolved this issue for Clever, and everything is back to normal.
  • Time: March 26, 2024, 1:04 p.m.
    Status: Investigating
    Update: Twilio, a service that works with Clever, is experiencing an issue with outbound SMS for users. This is preventing users from being able to receive text messages when needing to authenticate using Multi-Factor Authentication (MFA) into Clever. We are monitoring the issue and will provide status updates as they become available from Twilio. For more information on the issue, visit https://status.twilio.com/.

Updates:

  • Time: March 20, 2024, 1:18 a.m.
    Status: Resolved
    Update: Clever experienced intermittent issues impacting Single Sign-On (SSO) and Clever Portal from 7:30am - 8:30am PST.

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Frequently Asked Questions - Clever

Is there a Clever outage?
The current status of Clever is: Systems Active
Where can I find the official status page of Clever?
The official status page for Clever is here
How can I get notified if Clever is down or experiencing an outage?
To get notified of any status changes to Clever, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Clever every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Clever do?
Clever is a digital learning platform for K12 schools that provides a centralized location for identity, access, security, and classroom engagement.

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