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Is there an ClickDimensions outage?

ClickDimensions status: Systems Active

Last checked: 7 minutes ago

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ClickDimensions outages and incidents

Outage and incident data over the last 30 days for ClickDimensions.

There have been 0 outages or incidents for ClickDimensions in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ClickDimensions

Outlogger tracks the status of these components for Xero:

ClickDimensions Academy Active
ClickDimensions Blog Active
ClickDimensions Help Site Active
ClickDimensions Intelligent Dashboards Active
ClickDimensions Sales Engagement Application Active
ClickDimensions Website Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
Settings Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Twilio SMS Active
Zoom Zoom Meetings Active
Zoom Zoom Video Webinars Active
Campaign Automations Active
CRM SDK / Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Component Status
ClickDimensions Academy Active
ClickDimensions Blog Active
ClickDimensions Help Site Active
ClickDimensions Intelligent Dashboards Active
ClickDimensions Sales Engagement Application Active
ClickDimensions Website Active
Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
Settings Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Active
Twilio SMS Active
Zoom Zoom Meetings Active
Zoom Zoom Video Webinars Active
Active
Campaign Automations Active
CRM SDK / Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active

Latest ClickDimensions outages and incidents.

View the latest incidents for ClickDimensions and check for official updates:

Updates:

  • Time: Aug. 7, 2024, 1:40 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 7, 2024, 12:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results. Services have been restarted and may take up to 30 minutes to stabilize. We recommend customers clear cookies/cache if Authentication Errors persist.
  • Time: Aug. 7, 2024, 12:16 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 7, 2024, 12:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 7, 2024, 11:41 a.m.
    Status: Investigating
    Update: We are currently investigating a networking issue, leading to Authentication Errors throughout our product. We are working with Microsoft on resolution and will share updates here as they become available.

Updates:

  • Time: July 22, 2024, 1:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 22, 2024, 1:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 1:15 p.m.
    Status: Monitoring
    Update: Click, like many other companies, has been impacted by the Crowdstrike outage today. Some customers experienced authentication errors due to the issues (from 9am UTC to 12pm UTC), but all issues have been resolved. We continue to monitor but we are not currently seeing any outstanding issues. For more details on the Crowdstrike outage, please visit https://www.crowdstrike.com/blog/statement-on-windows-sensor-update/.
  • Time: July 19, 2024, 1:15 p.m.
    Status: Monitoring
    Update: Click, like many other companies, has been impacted by the Crowdstrike outage today. Some customers experienced authentication errors due to the issues (from 9am UTC to 12pm UTC), but all issues have been resolved. We continue to monitor but we are not currently seeing any outstanding issues. For more details on the Crowdstrike outage, please visit https://www.crowdstrike.com/blog/statement-on-windows-sensor-update/.
  • Time: July 19, 2024, 12:09 p.m.
    Status: Monitoring
    Update: Our team is no longer observing any issues with authentication services. Our team is continuing to monitor the issue and investigating whether it was related to widespread Microsoft issues reported on July 19th.
  • Time: July 19, 2024, 12:09 p.m.
    Status: Monitoring
    Update: Our team is no longer observing any issues with authentication services. Our team is continuing to monitor the issue and investigating whether it was related to widespread Microsoft issues reported on July 19th.
  • Time: July 19, 2024, 10:01 a.m.
    Status: Investigating
    Update: We are currently aware and investigating reports of authentication errors in the AU Data Centre.
  • Time: July 19, 2024, 10:01 a.m.
    Status: Investigating
    Update: We are currently aware and investigating reports of authentication errors in the AU Data Centre.

Updates:

  • Time: July 19, 2024, 12:01 p.m.
    Status: Resolved
    Update: This incident has been resolved. Some residual issues were resolved by 6:35 PM EDT on 7/19 and the entire backlog was cleared by 8:00 PM EDT.
  • Time: July 18, 2024, 7:09 p.m.
    Status: Monitoring
    Update: The issue has been identified and we are monitoring the progress of the fix. Based on the findings, emails that experienced a delay will process in time. Delays of around 2 hours can be expected for any emails that have not processed.
  • Time: July 18, 2024, 5:24 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with email delivery delays in our US data center. This delay is only impacting a subset of accounts. If you experience delays, we recommend not to re-send your emails as this may lead to duplicate deliveries.

Updates:

  • Time: July 19, 2024, 12:01 p.m.
    Status: Resolved
    Update: This incident has been resolved. Some residual issues were resolved by 6:35 PM EDT on 7/19 and the entire backlog was cleared by 8:00 PM EDT.
  • Time: July 18, 2024, 7:09 p.m.
    Status: Monitoring
    Update: The issue has been identified and we are monitoring the progress of the fix. Based on the findings, emails that experienced a delay will process in time. Delays of around 2 hours can be expected for any emails that have not processed.
  • Time: July 18, 2024, 5:24 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with email delivery delays in our US data center. This delay is only impacting a subset of accounts. If you experience delays, we recommend not to re-send your emails as this may lead to duplicate deliveries.

Updates:

  • Time: July 2, 2024, 4:34 p.m.
    Status: Resolved
    Update: We have released a fix globally for this issue. If you continue to see errors, please clear cookies/cache and try again. Should the issue persist please let our support team know.
  • Time: July 2, 2024, 2:28 p.m.
    Status: Identified
    Update: A hotfix has been pushed out for our US data center.
  • Time: July 2, 2024, 1:09 p.m.
    Status: Identified
    Update: We have identified an issue with New Drag & Drop Email Editors displaying "CKEditor" errors to users when opening the editor. Although these errors are visible, they do not affect the functionality of the editor. These errors are caused by the update to a third party provider and are essentially cosmetic. You can safely click the x button to dismiss them and continue using the editor as usual. This issue does not affect saving content or the display of emails as received by recipients. Our team is working to quickly resolve this issue and we expect a hotfix to be deployed as soon as possible.

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Issues Detected

Frequently Asked Questions - ClickDimensions

Is there a ClickDimensions outage?
The current status of ClickDimensions is: Systems Active
Where can I find the official status page of ClickDimensions?
The official status page for ClickDimensions is here
How can I get notified if ClickDimensions is down or experiencing an outage?
To get notified of any status changes to ClickDimensions, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ClickDimensions every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ClickDimensions do?
ClickDimensions offers "It's Your Lead Now" service to help businesses manage and track leads efficiently.

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