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Is there an Cloudera outage?

Cloudera status: Systems Active

Last checked: 6 minutes ago

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Cloudera outages and incidents

Outage and incident data over the last 30 days for Cloudera.

There have been 0 outages or incidents for Cloudera in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cloudera

Outlogger tracks the status of these components for Xero:

Cloudera SSO Active
CDP IAM Active
CDP Management Console Active
Cloudera Observability Active
Data Catalog Active
Data Engineering Active
DataFlow Active
Data Hub Active
Data Warehouse Active
Machine Learning Active
Operational Database Active
Replication Manager Active
CDP IAM Active
CDP Management Console Active
Cloudera Observability Active
Data Catalog Active
Data Engineering Active
DataFlow Active
Data Hub Active
Data Warehouse Active
Machine Learning Active
Operational Database Active
Replication Manager Active
CDP IAM Active
CDP Management Console Active
Cloudera Observability Active
Data Catalog Active
Data Engineering Active
DataFlow Active
Data Hub Active
Data Warehouse Active
Machine Learning Active
Operational Database Active
Replication Manager Active
Component Status
Cloudera SSO Active
Active
CDP IAM Active
CDP Management Console Active
Cloudera Observability Active
Data Catalog Active
Data Engineering Active
DataFlow Active
Data Hub Active
Data Warehouse Active
Machine Learning Active
Operational Database Active
Replication Manager Active
Active
CDP IAM Active
CDP Management Console Active
Cloudera Observability Active
Data Catalog Active
Data Engineering Active
DataFlow Active
Data Hub Active
Data Warehouse Active
Machine Learning Active
Operational Database Active
Replication Manager Active
Active
CDP IAM Active
CDP Management Console Active
Cloudera Observability Active
Data Catalog Active
Data Engineering Active
DataFlow Active
Data Hub Active
Data Warehouse Active
Machine Learning Active
Operational Database Active
Replication Manager Active

Latest Cloudera outages and incidents.

View the latest incidents for Cloudera and check for official updates:

Updates:

  • Time: Sept. 30, 2024, 8:09 p.m.
    Status: Resolved
    Update: Current Status: We have successfully deployed a fix for the issue and confirmed that it has been resolved. Customers may now resume any pending upgrade activities on their Cloudera Data Engineering (CDE) services. We sincerely apologize for any inconvenience caused by this service disruption and are committed to providing a reliable and robust platform. We truly appreciate your understanding. If you are still experiencing issues or have any questions, please raise a support case with us.
  • Time: Sept. 20, 2024, 3:03 p.m.
    Status: Identified
    Update: During the course of the investigation, we have been notified that customers deploying new Cloudera Data Engineering (CDE) services on Azure are also experiencing issues. This issue only affects new installations and upgrades of the CDE services; other operations are not impacted. We recommend that customers refrain from performing any upgrades until the fix is released, which is targeted for the end of this month. In the meantime, our support team is available to provide guidance on implementing a manual workaround for the issue. We regret any inconvenience caused by this situation and are working to have this resolved soon.
  • Time: Sept. 18, 2024, 10:03 p.m.
    Status: Identified
    Update: Our teams have identified an issue that impacts new installs and upgrades of the Cloudera Data Engineering (CDE) DataService on AWS. We are working a fix and we expect to know the ETA for the fix by the end of this week. We advise against planning any CDE environment upgrades till a fix is made available. Alternatively, you may seek assistance from our support team, who can provide guidance on implementing a manual workaround for the issue. Customer Experience: AWS Customers may observe issues while installing or upgrading Cloudera Data Engineering (CDE) DataServices. Further updates will be shared as we make progress on releasing the fix.

Updates:

  • Time: Sept. 12, 2024, 3:35 p.m.
    Status: Postmortem
    Update: On August 29, 2024, our FreeIPA service experienced connectivity issues to our Control Plane service. Subsequent investigation identified the root cause stemmed from expiration of the CCMv2 certificate. In response, corrective measures were promptly taken to address the issue. Furthermore, we have implemented supplementary checks and preemptive actions to prevent similar occurrences in the future. We apologise for any inconvenience caused by the service disruption. We are fully committed to providing a reliable and robust platform and truly appreciate your understanding.
  • Time: Aug. 29, 2024, 6:53 p.m.
    Status: Resolved
    Update: Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. If you are still experiencing issues or have any questions please raise a support case with us. A root cause analysis (RCA) will be published within seven business days. Customer Experience: During this window customers may have experienced issues with FreeIPA service showing unreachable. Incident Start time: 17:21 August 29th, 2024 UTC Incident End time: 18:11 August 29th, 2024 UTC
  • Time: Aug. 29, 2024, 6:09 p.m.
    Status: Investigating
    Update: Current Status: We are currently investigating a potential issue with FreeIPA service. We will have an update within 60 mins. Customer Experience: Customer may observe issues while performing control plane operations on environments.

Updates:

  • Time: July 23, 2024, 2:52 p.m.
    Status: Postmortem
    Update: On 13th July 2024, Cloudera SSO logins to the CDP Public Cloud Console was affected due to the expiration of an internal certificate on our customer portal. The issue was rectified through the installation of new certificates. In response, we have instituted preemptive measures and refined our internal protocols to proactively manage similar incidents in the future. We apologise for any inconvenience this may have caused and remain committed to implementing all necessary measures to prevent the reoccurrence of such issues.
  • Time: July 16, 2024, 9:05 p.m.
    Status: Resolved
    Update: Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. If you are still experiencing issues or have any questions please raise a support case with us. A root cause analysis (RCA) will be published within seven business days. Customer Experience: During this window customers who tried accessing their CDP Console using CSSO credentials were impacted

Updates:

  • Time: July 23, 2024, 2:09 p.m.
    Status: Postmortem
    Update: On 22nd June, 2024, data ingestion failed due to an unexpected character that has appeared in the feed of the Billing Platform, which also broke the internal alerting systems, causing the issue to go undetected by our internal monitoring mechanisms. Our team has added a special handling for the unexpected character and implemented preventive measures and are taking preemptive actions to prevent similar occurrences in the future. We apologize for any inconvenience caused by the service disruption. We are fully committed to providing a reliable and robust platform and truly appreciate your understanding.
  • Time: July 15, 2024, 8:49 a.m.
    Status: Resolved
    Update: Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. The data pipelines have started running successfully and the data will be available soon. Meanwhile, customers can also use my.cloudera.com to get the consumption reports. If you are still experiencing issues or have any questions please raise a support case with us. A root cause analysis (RCA) will be published within seven business days. Customer Experience: During this window, customers might have experienced issues accessing daily consumption reports.
  • Time: July 11, 2024, 3:53 p.m.
    Status: Identified
    Update: Current Status: The daily consumption report that is available on the CDP Management Console has not been reporting usage data since June 22. Our teams have identified the source of the issue and are working on implementing a solution to make the data available. While the team works on resolving the issue customers may use my.cloudera.com to get the consumption reports. Customer Experience: During this window customers may experience issues accessing daily consumption reports.

Updates:

  • Time: July 16, 2024, 6:08 a.m.
    Status: Postmortem
    Update: On June 27, 2024, Our internal monitoring detected an issue with new deployments and upgrades of the Cloudera AI Inference and Model registry on our US control plane. Further investigation revealed configuration issues between our internal micro-services, the changes were made to address the issue and corrective actions have been implemented.   We apologize for any inconvenience caused by the service disruption. We are fully committed to providing a reliable and robust platform and truly appreciate your understanding.
  • Time: June 28, 2024, 11:50 a.m.
    Status: Resolved
    Update: Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. If you are still experiencing issues or have any questions please raise a support case with us. A root cause analysis (RCA) will be published within seven business days. Customer Experience: Customers may observe issues while doing new deployments and model registry upgrade activity. Incident Start time: 5 PM UTC June 25th, 2024 Incident End time: 5:34 AM UTC June 28th, 2024
  • Time: June 28, 2024, 5:34 a.m.
    Status: Identified
    Update: Current Status: We continue investigating the issue in AP and EU regions. US region is functioning as expected. We will have another update within 60 mins. Customer Experience: Customers may observe issues while doing new deployments and model registry upgrade activity. Incident Start time: 5 PM UTC June 25th, 2024
  • Time: June 28, 2024, 4:26 a.m.
    Status: Identified
    Update: Current Status: Our teams have identified and fixed the issue in US region. We are still investigating the issue in AP and EU regions. We will have another update within 60 mins. Customer Experience: Customers may observe issues while doing new deployments and model registry upgrade activity. Incident Start time: 5 PM UTC June 25th, 2024
  • Time: June 28, 2024, 3:27 a.m.
    Status: Identified
    Update: Current Status: Our teams have identified the source of the issue. We are working on developing and implementing a solution to restore the service(s). We will have another update within 60 mins. Customer Experience: Customers may observe issues while doing new deployments and model registry upgrade activity. Incident Start time: 5 PM UTC June 25th, 2024
  • Time: June 28, 2024, 2:25 a.m.
    Status: Investigating
    Update: Current Status: We are currently investigating a potential issue with Cloudera AI Inference and Model registry. We will have an update within 60 mins. Customer Experience: Customers may observe issues while doing new deployments and model registry upgrade activity. Incident Start time: 5 PM UTC June 25th, 2024

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Frequently Asked Questions - Cloudera

Is there a Cloudera outage?
The current status of Cloudera is: Systems Active
Where can I find the official status page of Cloudera?
The official status page for Cloudera is here
How can I get notified if Cloudera is down or experiencing an outage?
To get notified of any status changes to Cloudera, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cloudera every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cloudera do?
Cloudera provides a secure and portable hybrid data platform for efficient data management and cloud-native analytics.

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