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Is there an Cloudinary outage?

Cloudinary status: Systems Active

Last checked: 9 minutes ago

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Cloudinary outages and incidents

Outage and incident data over the last 30 days for Cloudinary.

There have been 0 outages or incidents for Cloudinary in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cloudinary

Outlogger tracks the status of these components for Xero:

Billing Active
Digital Asset Management (DAM) Active
Emails Active
Management Console Active
Media Delivery Active
Media Editing Widget Active
Media Library Widget Active
Product Gallery Widget Active
Support Site Active
Third-Party - Add-ons Active
Upload Widget Active
Video Player Active
Website & Documentation Active
Admin API - AP Active
Media Transformation API - AP Active
Upload API - AP Active
Admin API - EU Active
Media Transformation API - EU Active
Upload API - EU Active
Adobe Creative Cloud Connector Active
Akeneo PIM Integration Active
Heroku plugin Active
Magento Extension Active
SalesForce CC Page Designer Cartridge Active
SalesForce CC Site Cartridge Active
WordPress Plugin Active
Console Active
Flow Engine Active
AWS ec2-ap-southeast-1 Active
AWS ec2-eu-west-1 Active
AWS ec2-us-east-1 Active
AWS s3-us-standard Active
AWS sqs-us-east-1 Active
Admin API - US Active
Media Transformation API - US Active
Upload API - US Active
Component Status
Billing Active
Digital Asset Management (DAM) Active
Emails Active
Management Console Active
Media Delivery Active
Media Editing Widget Active
Media Library Widget Active
Product Gallery Widget Active
Support Site Active
Third-Party - Add-ons Active
Upload Widget Active
Video Player Active
Website & Documentation Active
Active
Admin API - AP Active
Media Transformation API - AP Active
Upload API - AP Active
Active
Admin API - EU Active
Media Transformation API - EU Active
Upload API - EU Active
Active
Adobe Creative Cloud Connector Active
Akeneo PIM Integration Active
Heroku plugin Active
Magento Extension Active
SalesForce CC Page Designer Cartridge Active
SalesForce CC Site Cartridge Active
WordPress Plugin Active
Active
Console Active
Flow Engine Active
Active
AWS ec2-ap-southeast-1 Active
AWS ec2-eu-west-1 Active
AWS ec2-us-east-1 Active
AWS s3-us-standard Active
AWS sqs-us-east-1 Active
Active
Admin API - US Active
Media Transformation API - US Active
Upload API - US Active

Latest Cloudinary outages and incidents.

View the latest incidents for Cloudinary and check for official updates:

Updates:

  • Time: Sept. 2, 2024, 6:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 2, 2024, 4:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are now monitoring the situation
  • Time: Sept. 2, 2024, 11:29 a.m.
    Status: Investigating
    Update: Since Yesterday at 2:33 PM UTC, we have been experiencing errors when a password reset has been requested which provides a wrong confirmation code. We are investigating the issue and we'll update accordingly.

Updates:

  • Time: Aug. 23, 2024, 9:20 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 21, 2024, 3:04 p.m.
    Status: Identified
    Update: The issue has been identified, and performance has improved to near-normal levels, however some conversions may take longer than usual.
  • Time: Aug. 20, 2024, 4:33 p.m.
    Status: Investigating
    Update: Some of our customers have reported timeout using the Aspose Document Conversion Addon. We are investigating the cause and will provide an update as soon as possible.

Updates:

  • Time: Aug. 15, 2024, 7:56 a.m.
    Status: Resolved
    Update: The issue with the Dashboard’s Usage Overview started on August 14 at 2:30 PM UTC and was successfully resolved on August 15 at 6:23 AM UTC. All affected services have been restored to normal operation, and the Usage Overview data is now loading as expected.
  • Time: Aug. 15, 2024, 7:55 a.m.
    Status: Identified
    Update: During our investigation, we identified the root cause of the problem. A fix was promptly deployed to address the issue and restore the functionality of the Usage Overview.
  • Time: Aug. 15, 2024, 7:54 a.m.
    Status: Investigating
    Update: We began receiving reports that the Usage Overview data was not loading properly in the Dashboard.

Updates:

  • Time: Aug. 13, 2024, 2:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 13, 2024, 11:51 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 13, 2024, 11:51 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 13, 2024, 10:21 a.m.
    Status: Investigating
    Update: We're seeing an elevated error rate and latency for customers within the EU region/datacenter. It started at 8:50 AM UTC. The errors stopped by 9:30 AM UTC. Our team is actively investigating the latency issue to identify and address the root cause. Customers hosted in our default (US) region are not affected.

Updates:

  • Time: July 30, 2024, 6:23 p.m.
    Status: Resolved
    Update: The issue has been resolved
  • Time: July 30, 2024, 5:10 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 30, 2024, 11:49 a.m.
    Status: Investigating
    Update: We have received multiple reports from users stating that the edit page under User Management is throwing an error in the browser. Our team is actively investigating the issue to identify the root cause and implement a resolution.

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Frequently Asked Questions - Cloudinary

Is there a Cloudinary outage?
The current status of Cloudinary is: Systems Active
Where can I find the official status page of Cloudinary?
The official status page for Cloudinary is here
How can I get notified if Cloudinary is down or experiencing an outage?
To get notified of any status changes to Cloudinary, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cloudinary every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cloudinary do?
Automatically deliver optimized images and videos to streamline media management and enhance user experience.