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Is there an Cloudinary outage?

Cloudinary status: Systems Active

Last checked: 57 seconds ago

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Cloudinary outages and incidents

Outage and incident data over the last 30 days for Cloudinary.

There have been 0 outages or incidents for Cloudinary in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cloudinary

Outlogger tracks the status of these components for Xero:

Billing Active
Digital Asset Management (DAM) Active
Emails Active
Management Console Active
Media Delivery Active
Media Editing Widget Active
Media Library Widget Active
Product Gallery Widget Active
Support Site Active
Third-Party - Add-ons Active
Upload Widget Active
Video Player Active
Website & Documentation Active
Admin API - AP Active
Media Transformation API - AP Active
Upload API - AP Active
Admin API - EU Active
Media Transformation API - EU Active
Upload API - EU Active
Adobe Creative Cloud Connector Active
Akeneo PIM Integration Active
Heroku plugin Active
Magento Extension Active
SalesForce CC Page Designer Cartridge Active
SalesForce CC Site Cartridge Active
WordPress Plugin Active
Console Active
Flow Engine Active
AWS ec2-ap-southeast-1 Active
AWS ec2-eu-west-1 Active
AWS ec2-us-east-1 Active
AWS s3-us-standard Active
AWS sqs-us-east-1 Active
Admin API - US Active
Media Transformation API - US Active
Upload API - US Active
Component Status
Billing Active
Digital Asset Management (DAM) Active
Emails Active
Management Console Active
Media Delivery Active
Media Editing Widget Active
Media Library Widget Active
Product Gallery Widget Active
Support Site Active
Third-Party - Add-ons Active
Upload Widget Active
Video Player Active
Website & Documentation Active
Active
Admin API - AP Active
Media Transformation API - AP Active
Upload API - AP Active
Active
Admin API - EU Active
Media Transformation API - EU Active
Upload API - EU Active
Active
Adobe Creative Cloud Connector Active
Akeneo PIM Integration Active
Heroku plugin Active
Magento Extension Active
SalesForce CC Page Designer Cartridge Active
SalesForce CC Site Cartridge Active
WordPress Plugin Active
Active
Console Active
Flow Engine Active
Active
AWS ec2-ap-southeast-1 Active
AWS ec2-eu-west-1 Active
AWS ec2-us-east-1 Active
AWS s3-us-standard Active
AWS sqs-us-east-1 Active
Active
Admin API - US Active
Media Transformation API - US Active
Upload API - US Active

Latest Cloudinary outages and incidents.

View the latest incidents for Cloudinary and check for official updates:

Updates:

  • Time: June 18, 2024, 11:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 18, 2024, 8:36 p.m.
    Status: Monitoring
    Update: All accounts that were previously disabled have now been restored. We will continue to monitor for any issues.
  • Time: June 18, 2024, 5:31 p.m.
    Status: Identified
    Update: Currently we are experiencing an issue with some free plan accounts being disabled. Our devs are working on reverting these changes.

Updates:

  • Time: May 17, 2024, 6:28 p.m.
    Status: Resolved
    Update: The recent issue impacting logging into Cloudinary's web interface has been successfully resolved. We can confirm that all services are now back to normal operation.
  • Time: May 17, 2024, 3:57 p.m.
    Status: Monitoring
    Update: Customers should now be able to log into the Cloudinary's web interface but we are still investigating the root cause. We will update accordingly
  • Time: May 17, 2024, 3:09 p.m.
    Status: Investigating
    Update: We're investigating reports of errors when logging into Cloudinary's web interface. Our team is actively investigating the issue to identify and address the root cause, and a further update will be provided soon

Updates:

  • Time: April 19, 2024, 6:38 p.m.
    Status: Resolved
    Update: The issue impacting the Cloudinary UI has been successfully resolved. The issue began at 17:47 UTC and lasted for seven minutes. We can confirm that all services are now back to normal operation.

Updates:

  • Time: April 12, 2024, 1:46 p.m.
    Status: Resolved
    Update: The underlying service unpkg used for delivery of Video Player package files, and code snippet examples - is now up. We have provided a fix to mitigate this issue earlier. Unpkg outage resolution will further ensure all services related to this issue are working normally.
  • Time: April 12, 2024, 10:29 a.m.
    Status: Identified
    Update: A fix has been rolled out to our site at 10 AM UTC that resolves the issue of code snippets not appearing in our documentation. This fix also mitigated issues with the delivery of package files used for the video player on our website. For customers still experiencing issues loading unpkg-hosted assets used by their Cloudinary integration, another possible workaround is to reference a specific version of the packages you're loading rather than being redirected to the latest version. That may resolve issues you're experiencing because the unpkg service appears to be returning specific versions of many packages successfully, while still returning errors for URLs that don't contain a version number.
  • Time: April 12, 2024, 10:22 a.m.
    Status: Investigating
    Update: We have identified that around 9 AM UTC, the unpkg service is unavailable. If your integration with Cloudinary loads scripts or widgets from the unpkg service, those may also be affected until the service is restored. If so, you can update your application to load the same resources locally or from another service as a workaround. Code snippets in the examples and demos were unavailable on our websites but this has been quickly mitigated.

Updates:

  • Time: April 8, 2024, 9:38 p.m.
    Status: Resolved
    Update: The recent issue impacting PAYG accounts has been successfully resolved. We can confirm that all services are now back to normal operation.
  • Time: April 8, 2024, 8:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 8, 2024, 7:20 p.m.
    Status: Investigating
    Update: We want to inform you that starting 13:30 UTC, customers with PAYG accounts can't access the console (Assets and PM). Our team is actively investigating the issue to implement a resolution.

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Frequently Asked Questions - Cloudinary

Is there a Cloudinary outage?
The current status of Cloudinary is: Systems Active
Where can I find the official status page of Cloudinary?
The official status page for Cloudinary is here
How can I get notified if Cloudinary is down or experiencing an outage?
To get notified of any status changes to Cloudinary, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cloudinary every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cloudinary do?
Automatically deliver optimized images and videos to streamline media management and enhance user experience.

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