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Is there an ConexED outage?

ConexED status: Systems Active

Last checked: 7 minutes ago

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ConexED outages and incidents

Outage and incident data over the last 30 days for ConexED.

There have been 0 outages or incidents for ConexED in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ConexED

Outlogger tracks the status of these components for Xero:

Admin Pages Active
Appointment Management System Active
Archiving System Active
Business Intelligence Active
Case Managment Active
Classrooms Active
ConexED University Active
Cranium Cafe Active
Document Library Active
Kiosk/Hub Active
Lobby & Chat Features Active
REST API and LTI Active
Student Support Directory Active
Whiteboard Active
Component Status
Admin Pages Active
Appointment Management System Active
Archiving System Active
Business Intelligence Active
Case Managment Active
Classrooms Active
ConexED University Active
Cranium Cafe Active
Document Library Active
Kiosk/Hub Active
Lobby & Chat Features Active
REST API and LTI Active
Student Support Directory Active
Whiteboard Active

Latest ConexED outages and incidents.

View the latest incidents for ConexED and check for official updates:

Updates:

  • Time: July 22, 2021, 12:10 a.m.
    Status: Resolved
    Update: Dear ConexED Partners We sincerely apologize for the disruption certain users may have experienced after updating to Chrome version 92. We have made changes to our system, swiftly ensuring that our notification boxes are no longer being blocked. This will be deployed tonight at Midnight in each region. Keeping our systems in alignment with current browser updates is always a top priority for us. If you experience any further issues after the release, please contact us at [email protected] Sincerely The ConexED Team
  • Time: July 21, 2021, 9:21 p.m.
    Status: Identified
    Update: With the release of Chrome 92, several notification boxes have been interrupted from displaying in ConexED. This may prevent users from creating individual Break Out Rooms, Creating Whiteboards, and Closing Cafe/Classroom meetings. We have our engineers working to resolve this behavior. In the meantime, users can resume normal operations by using another browser, or remaining on an earlier version of Chrome.

Updates:

  • Time: June 16, 2021, 10:17 p.m.
    Status: Resolved
    Update: Our engineering team was able to identify the cause of this behavior and have made necessary changes to rectify the situation. We continue to monitor this behavior closely and working to prevent similar situations in the future.
  • Time: June 16, 2021, 9:58 p.m.
    Status: Investigating
    Update: We are currently experiencing interruptions with the creation of Meeting in ConexED. This behavior appears to be impacting Classrooms and Cafes. Our engineering team is working to address this as quickly as possible.

Updates:

  • Time: June 4, 2021, 10:15 p.m.
    Status: Resolved
    Update: We have implemented an update to address these disruptions. Access to the archive recordings has now been restored. Please contact support with any additional concerns.
  • Time: June 4, 2021, 8:13 p.m.
    Status: Investigating
    Update: Updates to the archives player are currently preventing access to recordings of previous meetings. Access to these recordings will resume soon. Video recording is continuing and saved within our servers. However, the recordings are currently inaccessible via our user interface player. For emergency requests of recordings please reach out to support.

Updates:

  • Time: April 12, 2021, 9:22 p.m.
    Status: Resolved
    Update: We have confirmed a return to normal status on the ConexED servers. Please contact us for any additional reports of 504 error messages, or significant delays in ConexED functions. We apologize for any inconvenience this may have caused and are working to prevent these situations in the future.
  • Time: April 12, 2021, 8:30 p.m.
    Status: Investigating
    Update: ConexED is currently experiencing bad gateway error 504 for some actions. These have been seen most frequently with Classrooms and in attempts to access Campus Calibrate or Admin pages. We are working to resolve as quickly as possible.

Updates:

  • Time: March 13, 2021, 9:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 12, 2021, 5:35 p.m.
    Status: Identified
    Update: Some users have seen intermittent video connection issue in the Cranium Cafe. In these situations the connection can be restored by refreshing the active meeting tab. There may be reports of users experiencing this behavior throughout the day, and we are working to reduce impact. We have identified the cause and implemented a solution, but this change will not apply to all servers until the nightly server restart. We apologize for any inconvenience, and will be continuing to monitor the situation.

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Frequently Asked Questions - ConexED

Is there a ConexED outage?
The current status of ConexED is: Systems Active
Where can I find the official status page of ConexED?
The official status page for ConexED is here
How can I get notified if ConexED is down or experiencing an outage?
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