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Is there an Confluence outage?

Confluence status: Systems Active

Last checked: 27 seconds ago

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Confluence outages and incidents

Outage and incident data over the last 30 days for Confluence.

There have been 7 outages or incidents for Confluence in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Confluence

Outlogger tracks the status of these components for Xero:

Administration Active
Authentication and User Management Active
Cloud to Cloud Migrations - Copy Product Data Active
Comments Active
Confluence Automations Active
Create and Edit Active
Marketplace Apps Active
Notifications Active
Purchasing & Licensing Active
Search Active
Server to Cloud Migrations - Copy Product Data Active
Signup Active
View Content Active
Android App Active
iOS App Active
Component Status
Administration Active
Authentication and User Management Active
Cloud to Cloud Migrations - Copy Product Data Active
Comments Active
Confluence Automations Active
Create and Edit Active
Marketplace Apps Active
Notifications Active
Purchasing & Licensing Active
Search Active
Server to Cloud Migrations - Copy Product Data Active
Signup Active
View Content Active
Active
Android App Active
iOS App Active

Latest Confluence outages and incidents.

View the latest incidents for Confluence and check for official updates:

Updates:

  • Time: Nov. 22, 2024, 4:22 p.m.
    Status: Resolved
    Update: Between 07:50 UTC to 11:31 UTC, some customers experienced previews of attachments unavailable for Confluence, Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.
  • Time: Nov. 22, 2024, 4:03 p.m.
    Status: Monitoring
    Update: We have identified the root cause of the issue of previews not being available for some attachments and mitigated the problem for new uploads and frequently viewed files that were affected by this issue. The rest of the previews are gradually being regenerated. We are now monitoring this closely.
  • Time: Nov. 22, 2024, 12:23 p.m.
    Status: Identified
    Update: We continue to work on resolving the previews unavailability for Confluence and Jira attachments. We have identified the root cause and expect recovery shortly. The issue will not be seen (ie., preview will be available) for new attachment uploads. We are working on remediating the impacted previews.
  • Time: Nov. 22, 2024, 11:11 a.m.
    Status: Investigating
    Update: We are investigating reports of intermittent errors for some Confluence and Jira Cloud customers where attachment previews are not loading. The attachments are available for download. We will provide more details once we identify the root cause.

Updates:

  • Time: Nov. 21, 2024, 5:54 p.m.
    Status: Resolved
    Update: We have identified the root cause of the issue and the problem is now resolved.
  • Time: Nov. 21, 2024, 5 p.m.
    Status: Investigating
    Update: We have identified an issue where, after modifying a macro's content and saving the page, the macro shows as empty or old content. Performing a hard reload of the page will restore the macro's content.

Updates:

  • Time: Nov. 22, 2024, 10:18 p.m.
    Status: Postmortem
    Update: Here is the root cause analysis of the incident. On November 21, 2024 9:11pm UTC, we deployed a production release of a Confluence service to one of the regions, using a new rollout technology. During the deployment, the team encountered an issue that necessitated a manual rollback. The rollback reverted the region to use the previous nodes, which weren’t pre-scaled to handle existing traffic at the time. Consequently, this caused stress on the service. In response, the team immediately scaled up the nodes in the region. By 9:24 PM UTC, the service was fully restored, resulting in an outage that lasted for 13 minutes. Atlassian is conducting an internal post-incident review and will take the required actions to prevent this kind of incident from happening again. We sincerely apologize for the inconvenience.
  • Time: Nov. 22, 2024, 10:17 p.m.
    Status: Resolved
    Update: There was Confluence outage in one of the regions on November 21, 2024 9:11pm UTC. By 9:24 PM UTC, the service was fully restored, resulting in an outage that lasted for 13 minutes.

Updates:

  • Time: Nov. 21, 2024, 2:46 a.m.
    Status: Resolved
    Update: Between 11/20 19:40 UTC and 11/21 02:00 UTC, we experienced Jira issue macros failing to load the table view for Confluence Cloud. The issue has been resolved and the service is operating normally.
  • Time: Nov. 21, 2024, 1:09 a.m.
    Status: Identified
    Update: We continue to work on resolving the Jira issue macro (legacy) failing to load the table view for Confluence cloud customers. We have identified the root cause and expect recovery shortly.
  • Time: Nov. 20, 2024, 11:51 p.m.
    Status: Investigating
    Update: We have identified an issue with Confluence Jira Legacy macro which causes the table view to not display, affecting all cloud customers. We are deploying a fix that should resolve this issue and will provide more details within the next hour.

Updates:

  • Time: Nov. 13, 2024, 9:22 p.m.
    Status: Resolved
    Update: We have fixed the Auth issue which Confluence License API partial outage for Marketplace apps.
  • Time: Nov. 13, 2024, 7:50 p.m.
    Status: Identified
    Update: We have identified an issue with Confluence License API which will cause issue for apps to fetch license information. We are working on the fix which should be deployed soon.

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Frequently Asked Questions - Confluence

Is there a Confluence outage?
The current status of Confluence is: Systems Active
Where can I find the official status page of Confluence?
The official status page for Confluence is here
How can I get notified if Confluence is down or experiencing an outage?
To get notified of any status changes to Confluence, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Confluence every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Confluence do?
Confluence Cloud enables teams to collaborate on projects, integrate with Jira, and document work in a trusted workspace. Achieve the impossible.

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