Is there an Confluence outage?
Confluence status: Systems Active
Last checked: 9 seconds ago
Get notified about any outages, downtime or incidents for Confluence and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 9 seconds ago
Get notified about any outages, downtime or incidents for Confluence and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Confluence.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Administration | Active |
| Authentication and User Management | Active |
| Cloud to Cloud Migrations - Copy Product Data | Active |
| Comments | Active |
| Confluence Automations | Active |
| Create and Edit | Active |
| Marketplace Apps | Active |
| Notifications | Active |
| Purchasing & Licensing | Active |
| Search | Active |
| Server to Cloud Migrations - Copy Product Data | Active |
| Signup | Active |
| View Content | Active |
| Mobile | Active |
| Android App | Active |
| iOS App | Active |
View the latest incidents for Confluence and check for official updates:
Description: Between 00:00 UTC to 06:30 UTC, we experienced issues with the admin screens used to schedule data residency migrations for Confluence, Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.
Status: Resolved
Impact: Minor | Started At: March 29, 2024, 7:35 a.m.
Description: ### **SUMMARY** On March 26, 2024, between 13:22 and 16:33 UTC, Atlassian customers using Confluence Cloud experienced longer than expected loading times or failed page loads. The event was triggered by a code change that added a dependency on a missing configuration which impacted prod-east customers only. The incident was detected within minutes by automated monitoring and mitigated by enabling a redundancy to remove the impacted service, which put Atlassian systems into a known good state. The total time to resolution was about three hours and 10 minutes, with most customers recovering within one hour. ### **IMPACT** The overall impact was between March 26, 2024, between 13:22 and 16:33 UTC UTC on Confluence Cloud, with most customers recovering within one hour. Confluence customers may have experienced reduced functionality, slower response times, and limited access when loading Confluence pages, space overview pages, and the home page. ### **ROOT CAUSE** The issue was caused by a code change depending on a missing configuration. After identifying the problem, we quickly reverted the change to mitigate impact to customers. ### **REMEDIAL ACTIONS PLAN & NEXT STEPS** We know that outages impact your productivity. We are prioritizing the following improvement actions to avoid repeating this type of incident: * Introducing improved testing capabilities to prevent similar issues from reaching production environments. * Adding enhanced redundancy within the impacted service to improve availability. * Adding additional safeguards to prevent missing configurations. We apologize to customers whose services were impacted during this incident; we are taking immediate steps to improve the platform’s performance and availability. Thanks, Atlassian Customer Support
Status: Postmortem
Impact: Critical | Started At: March 26, 2024, 2:02 p.m.
Description: We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating the last page. The incident was detected by our internal monitoring and was resolved quickly after detection by reverting the deployment. Activating changes recently made to the query cursors for paginated queries introduced a bug that impacted some apps. A small number of requests were impacted over a 16-minute window, while the incident lasted. Timeline: - 25/Mar/24 10:08 p.m. UTC - Impact started, when the changes were deployed to production - 25/Mar/24 10:09 p.m. UTC - Incident was detected - 25/Mar/24 10:24 p.m. UTC - Incident was resolved and impact ended The impact of this incident has been completely mitigated and our monitoring tools confirm that query operations are back to the pre-incident behaviour. We have also resolved the underlying bug and deployed the fix to production, completely eliminating the cause of this incident. We apologise for any inconvenience this may have caused to our customers and our developer community.
Status: Resolved
Impact: None | Started At: March 26, 2024, 3:17 a.m.
Description: We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating the last page. The incident was detected by our internal monitoring and was resolved quickly after detection by reverting the deployment. Activating changes recently made to the query cursors for paginated queries introduced a bug that impacted some apps. A small number of requests were impacted over a 16-minute window, while the incident lasted. Timeline: - 25/Mar/24 10:08 p.m. UTC - Impact started, when the changes were deployed to production - 25/Mar/24 10:09 p.m. UTC - Incident was detected - 25/Mar/24 10:24 p.m. UTC - Incident was resolved and impact ended The impact of this incident has been completely mitigated and our monitoring tools confirm that query operations are back to the pre-incident behaviour. We have also resolved the underlying bug and deployed the fix to production, completely eliminating the cause of this incident. We apologise for any inconvenience this may have caused to our customers and our developer community.
Status: Resolved
Impact: None | Started At: March 26, 2024, 3:17 a.m.
Description: Between 07:17 UTC to 09:00 UTC, we experienced issues with Confluence accessibility in EU central regions. The issue has been resolved and the service is operating normally
Status: Resolved
Impact: None | Started At: March 11, 2024, 8:17 a.m.
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