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Is there an ControlUp outage?

ControlUp status: Systems Active

Last checked: 4 minutes ago

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ControlUp outages and incidents

Outage and incident data over the last 30 days for ControlUp.

There have been 4 outages or incidents for ControlUp in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ControlUp

Outlogger tracks the status of these components for Xero:

Physical Endpoint / Edge DX - Email Alert Service Active
Physical Endpoint / Edge DX - Global CDN Active
Physical Endpoint / Edge DX - Tenants Active
Security Risk Management - Tenants Active
VDI & DaaS - Historical Data Flow to Database Active
VDI & DaaS - Solve - Cost Saving Active
VDI & DaaS - Solve - Reports Data Delays Active
VDI & DaaS - Solve - Reports Export Active
VDI & DaaS - Solve - Reports not available Active
VDI & DaaS - Solve - Slow Reports Active
DEX - app.controlup.com - Audit Log Services Active
DEX - app.controlup.com - Platform Services Active
Physical Endpoint / Edge DX - Email Alert Service Active
Physical Endpoint / Edge DX - Global CDN Active
Physical Endpoint / Edge DX - Tenants Active
Security Risk Management - Tenants Active
Synthetic Monitoring / Scoutbees - Alert Services Active
Synthetic Monitoring / Scoutbees - All Cloud Hives Active
Synthetic Monitoring / Scoutbees - All Custom Hives Active
Synthetic Monitoring / Scoutbees - All Hives Active
Synthetic Monitoring / Scoutbees - Daily Digest Active
Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection Active
Synthetic Monitoring / Scoutbees - Scoutbees Web Interface Active
Synthetic Monitoring / Scoutbees - Webhook Interface Active
VDI & DaaS - Agent connection to Cloud Active
VDI & DaaS - Central Configuration Active
VDI & DaaS - Cost Saving Active
VDI & DaaS - Historical Data Flow to Database Active
VDI & DaaS - Insights - Export Reports Active
VDI & DaaS - Insights - Reports Active
VDI & DaaS - Insights - Scheduled Reports Active
VDI & DaaS - Legacy Reports Active
VDI & DaaS - Login Services Active
VDI & DaaS - Login Services - Console Active
VDI & DaaS - Login Services - Insights Active
VDI & DaaS - Mobile App Active
VDI & DaaS - Public SBA or Community Scripts Active
VDI & DaaS - Real Time Data Active
VDI & DaaS - Reports Data Delays Active
VDI & DaaS - Reports Export Active
VDI & DaaS - Reports not available Active
DEX - app.controlup.com - Audit Log Services Active
DEX - app.controlup.com - Platform Services Active
Physical Endpoint / Edge DX - Email Alert Service Active
Physical Endpoint / Edge DX - Global CDN Active
Physical Endpoint / Edge DX - Tenants Active
Security Risk Management - Tenants Active
Synthetic Monitoring / Scoutbees - Alert Services Active
Synthetic Monitoring / Scoutbees - All Cloud Hives Active
Synthetic Monitoring / Scoutbees - All Custom Hives Active
Synthetic Monitoring / Scoutbees - All Hives Active
Synthetic Monitoring / Scoutbees - Daily Digest Active
Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection Active
Synthetic Monitoring / Scoutbees - Scoutbees Web Interface Active
Synthetic Monitoring / Scoutbees - Webhook Interface Active
VDI & DaaS - Action Services Active
VDI & DaaS - Agent connection to Cloud Active
VDI & DaaS - Central Configuration Active
VDI & DaaS - Cost Saving Active
VDI & DaaS - Historical Data Flow to Database Active
VDI & DaaS - Insights - Export Reports Active
VDI & DaaS - Insights - Reports Active
VDI & DaaS - Insights - Scheduled Reports Active
VDI & DaaS - Legacy Reports Active
VDI & DaaS - Login Services Active
VDI & DaaS - Login Services - Console Active
VDI & DaaS - Login Services - Insights Active
VDI & DaaS - Mobile App Active
VDI & DaaS - Public SBA or Community Scripts Active
VDI & DaaS - Real Time Data Active
VDI & DaaS - Reports Data Delays Active
VDI & DaaS - Reports Export Active
VDI & DaaS - Reports not available Active
VDI & DaaS - SAML Login Active
VDI & DaaS - Slow Reports Active
Component Status
Active
Physical Endpoint / Edge DX - Email Alert Service Active
Physical Endpoint / Edge DX - Global CDN Active
Physical Endpoint / Edge DX - Tenants Active
Security Risk Management - Tenants Active
VDI & DaaS - Historical Data Flow to Database Active
VDI & DaaS - Solve - Cost Saving Active
Active
VDI & DaaS - Solve - Reports Data Delays Active
VDI & DaaS - Solve - Reports Export Active
VDI & DaaS - Solve - Reports not available Active
VDI & DaaS - Solve - Slow Reports Active
Active
DEX - app.controlup.com - Audit Log Services Active
DEX - app.controlup.com - Platform Services Active
Physical Endpoint / Edge DX - Email Alert Service Active
Physical Endpoint / Edge DX - Global CDN Active
Physical Endpoint / Edge DX - Tenants Active
Security Risk Management - Tenants Active
Synthetic Monitoring / Scoutbees - Alert Services Active
Synthetic Monitoring / Scoutbees - All Cloud Hives Active
Synthetic Monitoring / Scoutbees - All Custom Hives Active
Synthetic Monitoring / Scoutbees - All Hives Active
Synthetic Monitoring / Scoutbees - Daily Digest Active
Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection Active
Synthetic Monitoring / Scoutbees - Scoutbees Web Interface Active
Synthetic Monitoring / Scoutbees - Webhook Interface Active
VDI & DaaS - Agent connection to Cloud Active
VDI & DaaS - Central Configuration Active
VDI & DaaS - Cost Saving Active
VDI & DaaS - Historical Data Flow to Database Active
VDI & DaaS - Insights - Export Reports Active
VDI & DaaS - Insights - Reports Active
VDI & DaaS - Insights - Scheduled Reports Active
VDI & DaaS - Legacy Reports Active
VDI & DaaS - Login Services Active
VDI & DaaS - Login Services - Console Active
VDI & DaaS - Login Services - Insights Active
VDI & DaaS - Mobile App Active
VDI & DaaS - Public SBA or Community Scripts Active
VDI & DaaS - Real Time Data Active
VDI & DaaS - Reports Data Delays Active
VDI & DaaS - Reports Export Active
VDI & DaaS - Reports not available Active
Active
DEX - app.controlup.com - Audit Log Services Active
DEX - app.controlup.com - Platform Services Active
Physical Endpoint / Edge DX - Email Alert Service Active
Physical Endpoint / Edge DX - Global CDN Active
Physical Endpoint / Edge DX - Tenants Active
Security Risk Management - Tenants Active
Synthetic Monitoring / Scoutbees - Alert Services Active
Synthetic Monitoring / Scoutbees - All Cloud Hives Active
Synthetic Monitoring / Scoutbees - All Custom Hives Active
Synthetic Monitoring / Scoutbees - All Hives Active
Synthetic Monitoring / Scoutbees - Daily Digest Active
Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection Active
Synthetic Monitoring / Scoutbees - Scoutbees Web Interface Active
Synthetic Monitoring / Scoutbees - Webhook Interface Active
VDI & DaaS - Action Services Active
VDI & DaaS - Agent connection to Cloud Active
VDI & DaaS - Central Configuration Active
VDI & DaaS - Cost Saving Active
VDI & DaaS - Historical Data Flow to Database Active
VDI & DaaS - Insights - Export Reports Active
VDI & DaaS - Insights - Reports Active
VDI & DaaS - Insights - Scheduled Reports Active
VDI & DaaS - Legacy Reports Active
VDI & DaaS - Login Services Active
VDI & DaaS - Login Services - Console Active
VDI & DaaS - Login Services - Insights Active
VDI & DaaS - Mobile App Active
VDI & DaaS - Public SBA or Community Scripts Active
VDI & DaaS - Real Time Data Active
VDI & DaaS - Reports Data Delays Active
VDI & DaaS - Reports Export Active
VDI & DaaS - Reports not available Active
VDI & DaaS - SAML Login Active
VDI & DaaS - Slow Reports Active

Latest ControlUp outages and incidents.

View the latest incidents for ControlUp and check for official updates:

Updates:

  • Time: Oct. 7, 2024, 9:23 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 7, 2024, 8:38 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is affecting MFA codes not being received

Updates:

  • Time: Oct. 4, 2024, 2:24 a.m.
    Status: Resolved
    Update: This incident has been resolved and performance is back to normal.
  • Time: Oct. 3, 2024, 5:22 p.m.
    Status: Investigating
    Update: We are currently investigating an issue related to the application data reports for a small number of organizations in the US region. Updates will be made as soon as we have more information to share. Thank you for your patience.

Updates:

  • Time: Oct. 2, 2024, 5:53 p.m.
    Status: Resolved
    Update: This issue has been confirmed resolved.
  • Time: Oct. 2, 2024, 3:12 p.m.
    Status: Monitoring
    Update: We have implemented a fix and data performance is returning to normal. We will monitor the situation and then mark this resolved. Thanks for your patience.
  • Time: Oct. 2, 2024, 2:29 p.m.
    Status: Investigating
    Update: We are currently investigating and issue with the performance of the streaming data pipe for the US region. Customers may experience slow performance until we resolve this issue. Stand by for more updates.

Updates:

  • Time: Sept. 27, 2024, 5:28 p.m.
    Status: Resolved
    Update: The issue has been fixed and we have confirmed all services are back to fully operational. Thank you for your patience.
  • Time: Sept. 27, 2024, 4:29 p.m.
    Status: Monitoring
    Update: The issue has been identified and a fix has been deployed. We are monitoring the situation as we see services return to normal. We will provide another update when confirmation is complete.
  • Time: Sept. 27, 2024, 2:24 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 27, 2024, 2:22 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting the access of app.controlup.com and generating errors. We will provide another update as we learn more. Thank you for your patience.

Updates:

  • Time: Aug. 16, 2024, 5:43 a.m.
    Status: Resolved
    Update: There was a brief window of about 1 hour where trigger notification messages were delayed to recipients. The operations team quickly identified the issue, implemented a solution, and monitored that all notifications were eventually sent out after a brief delay.

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Frequently Asked Questions - ControlUp

Is there a ControlUp outage?
The current status of ControlUp is: Systems Active
Where can I find the official status page of ControlUp?
The official status page for ControlUp is here
How can I get notified if ControlUp is down or experiencing an outage?
To get notified of any status changes to ControlUp, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ControlUp every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here