Is there an Courier outage?
Courier status: Systems Active
Last checked: 9 minutes ago
Get notified about any outages, downtime or incidents for Courier and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 9 minutes ago
Get notified about any outages, downtime or incidents for Courier and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Courier.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Courier | Active |
| API | Active |
| Automations | Active |
| Courier Inbox | Active |
| Observability | Active |
| Web Application | Active |
| Hosting Infrastructure | Active |
| AWS dynamodb-us-east-1 | Active |
| AWS elasticsearch-us-east-1 | Active |
| AWS kinesis-us-east-1 | Active |
| AWS lambda-us-east-1 | Active |
| AWS sqs-us-east-1 | Active |
| Integrations: Inbound to Courier | Active |
| Segment Destinations | Active |
| Integrations: Outbound from Courier | Maintenance |
| Mailgun API | Active |
| Mailgun Outbound Delivery | Active |
| Mailjet REST API | Active |
| Mailjet SEND API | Active |
| Nexmo Outbound SMS | Active |
| Plivo SMS API | Active |
| Segment Cloud Sources | Active |
| Segment Data Ingestion (Tracking) API | Active |
| SendGrid API | Active |
| SendGrid SMTP | Active |
| Slack Apps/Integrations/APIs | Active |
| SparkPost SMTP API - EUROPE | Active |
| SparkPost SMTP API - USA | Active |
| SparkPost SMTP Delivery - EUROPE | Active |
| SparkPost SMTP Delivery - USA | Maintenance |
| Twilio AUTOPILOT | Active |
| Twilio SMS | Active |
View the latest incidents for Courier and check for official updates:
Description: Events log stream has stabilized.
Status: Resolved
Impact: Minor | Started At: June 11, 2024, 3:36 p.m.
Description: On 2024-05-20 12:40 GMT-7, Courier experienced a sudden spike in outbound message volume. All messages were sent normally. However, the queue used to process message update events became overwhelmed and could not accept events at the rate they were produced. This caused a delay in message status updates as the queue backed up. Although the queue would have recovered eventually on its own, the engineering team chose to increase queue capacity to resolve the issue more quickly. This increase was implemented at 14:43, with full recovery of enqueued message update events by 14:50. Messages processed between 12:40 and 14:43 experienced a delay in status updates of up to 400 seconds, with a typical delay of about 100 seconds. There was no delay in message processing or delivery; all message update events were eventually processed. Outbound webhooks, which depend on the impacted queue, were similarly delayed, as were message statuses shown in the Logs UI and reported by the API.
Status: Resolved
Impact: None | Started At: May 20, 2024, 7:30 p.m.
Description: On 2024-05-20 12:40 GMT-7, Courier experienced a sudden spike in outbound message volume. All messages were sent normally. However, the queue used to process message update events became overwhelmed and could not accept events at the rate they were produced. This caused a delay in message status updates as the queue backed up. Although the queue would have recovered eventually on its own, the engineering team chose to increase queue capacity to resolve the issue more quickly. This increase was implemented at 14:43, with full recovery of enqueued message update events by 14:50. Messages processed between 12:40 and 14:43 experienced a delay in status updates of up to 400 seconds, with a typical delay of about 100 seconds. There was no delay in message processing or delivery; all message update events were eventually processed. Outbound webhooks, which depend on the impacted queue, were similarly delayed, as were message statuses shown in the Logs UI and reported by the API.
Status: Resolved
Impact: None | Started At: May 20, 2024, 7:30 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: April 3, 2024, 7:56 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: April 3, 2024, 7:56 p.m.
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