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Is there an Cratejoy outage?

Cratejoy status: Systems Active

Last checked: 8 minutes ago

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Cratejoy outages and incidents

Outage and incident data over the last 30 days for Cratejoy.

There have been 0 outages or incidents for Cratejoy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cratejoy

Outlogger tracks the status of these components for Xero:

API Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS rds-us-east-1 Active
EasyPost - API Active
Filestack API Active
Mailgun - API Active
Marketplace Active
Merchant Portal Active
Storefront Active
Braintree API Active
Spreedly Core Active
Stripe - API Active
Component Status
API Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS rds-us-east-1 Active
EasyPost - API Active
Filestack API Active
Mailgun - API Active
Marketplace Active
Merchant Portal Active
Storefront Active
Active
Braintree API Active
Spreedly Core Active
Stripe - API Active

Latest Cratejoy outages and incidents.

View the latest incidents for Cratejoy and check for official updates:

Updates:

  • Time: Sept. 30, 2019, 5:19 p.m.
    Status: Resolved
    Update: This appears to have been a networking event, either outage or overload prior to getting to our application. We've expanded minimum capacity to this service as a precaution.
  • Time: Sept. 30, 2019, 4:58 p.m.
    Status: Monitoring
    Update: The disruption caused timeouts accessing the merchant dashboard between 11:34 and 11:38 am CST. We're auditing logs and monitoring performance.
  • Time: Sept. 30, 2019, 4:44 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 30, 2019, 4:37 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 14, 2019, 10:44 p.m.
    Status: Resolved
    Update: We've verified paypal checkouts are coming through on the stores affected.
  • Time: Sept. 14, 2019, 10:10 p.m.
    Status: Identified
    Update: We've made a temporary change to correct the issue with Paypal Checkouts while we continue to investigate the error.
  • Time: Sept. 14, 2019, 9:43 p.m.
    Status: Investigating
    Update: We're seeing failure on paypal checkouts on UK stores and are looking for the cause.
  • Time: Sept. 14, 2019, 9:28 p.m.
    Status: Investigating
    Update: We've received some reports of Pay Now buttons not responding and are investigating.

Updates:

  • Time: Sept. 14, 2019, 10:44 p.m.
    Status: Resolved
    Update: We've verified paypal checkouts are coming through on the stores affected.
  • Time: Sept. 14, 2019, 10:10 p.m.
    Status: Identified
    Update: We've made a temporary change to correct the issue with Paypal Checkouts while we continue to investigate the error.
  • Time: Sept. 14, 2019, 9:43 p.m.
    Status: Investigating
    Update: We're seeing failure on paypal checkouts on UK stores and are looking for the cause.
  • Time: Sept. 14, 2019, 9:28 p.m.
    Status: Investigating
    Update: We've received some reports of Pay Now buttons not responding and are investigating.

Updates:

  • Time: Aug. 22, 2019, 8:18 p.m.
    Status: Resolved
    Update: Functionality was restored across all services at 2:48 PM CDT The outage was caused by a failure in one of our master servers, combined with a failure in a system built to replace failing systems automatically. This combination resulted in much of our services to be unable to properly scale and route traffic. Once this was determined we were able to replace servers and migrate services. We apologize for the disruption. We'll be auditing our failure, replacement, and scaling systems to better insulate against this.
  • Time: Aug. 22, 2019, 7:49 p.m.
    Status: Investigating
    Update: Services are recovering. We identified the issue within our cluster.
  • Time: Aug. 22, 2019, 7:48 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 22, 2019, 7:25 p.m.
    Status: Investigating
    Update: We are still investigating this issue. We believe that the issue is within our cluster that powers several Cratejoy services. We are trying to resolve asap.
  • Time: Aug. 22, 2019, 6:56 p.m.
    Status: Investigating
    Update: We are experiencing outages across several services. We are investigating now.

Updates:

  • Time: Aug. 22, 2019, 8:18 p.m.
    Status: Resolved
    Update: Functionality was restored across all services at 2:48 PM CDT The outage was caused by a failure in one of our master servers, combined with a failure in a system built to replace failing systems automatically. This combination resulted in much of our services to be unable to properly scale and route traffic. Once this was determined we were able to replace servers and migrate services. We apologize for the disruption. We'll be auditing our failure, replacement, and scaling systems to better insulate against this.
  • Time: Aug. 22, 2019, 7:49 p.m.
    Status: Investigating
    Update: Services are recovering. We identified the issue within our cluster.
  • Time: Aug. 22, 2019, 7:48 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 22, 2019, 7:25 p.m.
    Status: Investigating
    Update: We are still investigating this issue. We believe that the issue is within our cluster that powers several Cratejoy services. We are trying to resolve asap.
  • Time: Aug. 22, 2019, 6:56 p.m.
    Status: Investigating
    Update: We are experiencing outages across several services. We are investigating now.

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Frequently Asked Questions - Cratejoy

Is there a Cratejoy outage?
The current status of Cratejoy is: Systems Active
Where can I find the official status page of Cratejoy?
The official status page for Cratejoy is here
How can I get notified if Cratejoy is down or experiencing an outage?
To get notified of any status changes to Cratejoy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cratejoy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cratejoy do?
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