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Is there an Cratejoy outage?

Cratejoy status: Systems Active

Last checked: 10 minutes ago

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Cratejoy outages and incidents

Outage and incident data over the last 30 days for Cratejoy.

There have been 0 outages or incidents for Cratejoy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cratejoy

Outlogger tracks the status of these components for Xero:

API Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS rds-us-east-1 Active
EasyPost - API Active
Filestack API Active
Mailgun - API Active
Marketplace Active
Merchant Portal Active
Storefront Active
Braintree API Active
Spreedly Core Active
Stripe - API Active
Component Status
API Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS rds-us-east-1 Active
EasyPost - API Active
Filestack API Active
Mailgun - API Active
Marketplace Active
Merchant Portal Active
Storefront Active
Active
Braintree API Active
Spreedly Core Active
Stripe - API Active

Latest Cratejoy outages and incidents.

View the latest incidents for Cratejoy and check for official updates:

Updates:

  • Time: July 16, 2019, 10:29 p.m.
    Status: Resolved
    Update: The root cause was a failure in infrastructure during an application update. Between approximately 3:40 pm CST and 4:06 pm CST the Merchant Portal was failing to respond in an appropriate time for about 20% of requests.
  • Time: July 16, 2019, 10:29 p.m.
    Status: Resolved
    Update: The root cause was a failure in infrastructure during an application update. Between approximately 3:40 pm CST and 4:06 pm CST the Merchant Portal was failing to respond in an appropriate time for about 20% of requests.
  • Time: July 16, 2019, 9:17 p.m.
    Status: Investigating
    Update: We suspect a new build introduced some high latency endpoint, causing congestion on the network and have rolled it back, but are continuing to investigate.
  • Time: July 16, 2019, 9:17 p.m.
    Status: Investigating
    Update: We suspect a new build introduced some high latency endpoint, causing congestion on the network and have rolled it back, but are continuing to investigate.
  • Time: July 16, 2019, 8:51 p.m.
    Status: Investigating
    Update: We're investigating the cause
  • Time: July 16, 2019, 8:51 p.m.
    Status: Investigating
    Update: We're investigating the cause

Updates:

  • Time: June 6, 2019, 8:35 p.m.
    Status: Resolved
    Update: All services recovered at 3:27 pm CDT and have stabilized
  • Time: June 6, 2019, 8:28 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 6, 2019, 8:25 p.m.
    Status: Monitoring
    Update: There are some outages across multiple services due to a problem in our internal networks. We're already seeing recovery but error rates were high the last few minutes and we're monitoring.

Updates:

  • Time: June 6, 2019, 8:35 p.m.
    Status: Resolved
    Update: All services recovered at 3:27 pm CDT and have stabilized
  • Time: June 6, 2019, 8:28 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 6, 2019, 8:25 p.m.
    Status: Monitoring
    Update: There are some outages across multiple services due to a problem in our internal networks. We're already seeing recovery but error rates were high the last few minutes and we're monitoring.

Updates:

  • Time: May 4, 2019, 6:30 p.m.
    Status: Resolved
    Update: An attacker was running scripts against a couple of our endpoints which we hadn't sufficiently limited, allowing him to flood them with web requests. This tied up resources making them unavailable for normal page views. The mischief prevented most normal users from getting through to the marketplace until we identified and blocked the source. We've patched the endpoints appropriately, preventing this sort of attack from impacting normal users in the future. We apologize for the inconvenience!
  • Time: May 4, 2019, 5:39 p.m.
    Status: Investigating
    Update: The marketplace is now operational. We resolved the issue after discovering some suspicious external activity.
  • Time: May 4, 2019, 5:10 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 4, 2019, 6:30 p.m.
    Status: Resolved
    Update: An attacker was running scripts against a couple of our endpoints which we hadn't sufficiently limited, allowing him to flood them with web requests. This tied up resources making them unavailable for normal page views. The mischief prevented most normal users from getting through to the marketplace until we identified and blocked the source. We've patched the endpoints appropriately, preventing this sort of attack from impacting normal users in the future. We apologize for the inconvenience!
  • Time: May 4, 2019, 5:39 p.m.
    Status: Investigating
    Update: The marketplace is now operational. We resolved the issue after discovering some suspicious external activity.
  • Time: May 4, 2019, 5:10 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Cratejoy

Is there a Cratejoy outage?
The current status of Cratejoy is: Systems Active
Where can I find the official status page of Cratejoy?
The official status page for Cratejoy is here
How can I get notified if Cratejoy is down or experiencing an outage?
To get notified of any status changes to Cratejoy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cratejoy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cratejoy do?
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