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Is there an Cratejoy outage?

Cratejoy status: Systems Active

Last checked: 6 minutes ago

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Cratejoy outages and incidents

Outage and incident data over the last 30 days for Cratejoy.

There have been 0 outages or incidents for Cratejoy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cratejoy

Outlogger tracks the status of these components for Xero:

API Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS rds-us-east-1 Active
EasyPost - API Active
Filestack API Active
Mailgun - API Active
Marketplace Active
Merchant Portal Active
Storefront Active
Braintree API Active
Spreedly Core Active
Stripe - API Active
Component Status
API Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS rds-us-east-1 Active
EasyPost - API Active
Filestack API Active
Mailgun - API Active
Marketplace Active
Merchant Portal Active
Storefront Active
Active
Braintree API Active
Spreedly Core Active
Stripe - API Active

Latest Cratejoy outages and incidents.

View the latest incidents for Cratejoy and check for official updates:

Updates:

  • Time: Aug. 1, 2018, 5:37 p.m.
    Status: Resolved
    Update: Everything's caught up and back to normal
  • Time: Aug. 1, 2018, 5:37 p.m.
    Status: Resolved
    Update: Everything's caught up and back to normal
  • Time: Aug. 1, 2018, 1:39 p.m.
    Status: Monitoring
    Update: The issue with the scaling system has also caused a slower than usual processing of renewals. Normally we'd be complete by now, but we have a bit of a backlog. I've increased resources to processing, and these will complete over the next few hours.
  • Time: Aug. 1, 2018, 1:39 p.m.
    Status: Monitoring
    Update: The issue with the scaling system has also caused a slower than usual processing of renewals. Normally we'd be complete by now, but we have a bit of a backlog. I've increased resources to processing, and these will complete over the next few hours.
  • Time: Aug. 1, 2018, 1:31 p.m.
    Status: Monitoring
    Update: Storefronts have recovered to normal levels, we're continuing to monitor and investigate the cause of the failure.
  • Time: Aug. 1, 2018, 1:31 p.m.
    Status: Monitoring
    Update: Storefronts have recovered to normal levels, we're continuing to monitor and investigate the cause of the failure.
  • Time: Aug. 1, 2018, 1:27 p.m.
    Status: Identified
    Update: It looks like we had a failure in one of our auto scaling systems, we've manually turned up the affected servers to higher capacity levels and are seeing recovery.
  • Time: Aug. 1, 2018, 1:27 p.m.
    Status: Identified
    Update: It looks like we had a failure in one of our auto scaling systems, we've manually turned up the affected servers to higher capacity levels and are seeing recovery.
  • Time: Aug. 1, 2018, 1:08 p.m.
    Status: Investigating
    Update: We've noticed a degradation in performance on storefront service, and are investigating

Updates:

  • Time: July 25, 2018, 4:30 p.m.
    Status: Resolved
    Update: Between approximately 15:15 and 15:20 UTC there was a networking fault within AWS that affected several of our services, both internal and external. Systems were able to automatically recover as soon as the fault was corrected in the data center.
  • Time: July 25, 2018, 3:28 p.m.
    Status: Monitoring
    Update: We're investigating the cause of the networking issue, but services have returned to normal
  • Time: July 25, 2018, 3:26 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 25, 2018, 3:22 p.m.
    Status: Investigating
    Update: We're seeing a high error rate, a long with failure to serve traffic to services across our network and are investigating

Updates:

  • Time: July 25, 2018, 4:30 p.m.
    Status: Resolved
    Update: Between approximately 15:15 and 15:20 UTC there was a networking fault within AWS that affected several of our services, both internal and external. Systems were able to automatically recover as soon as the fault was corrected in the data center.
  • Time: July 25, 2018, 3:28 p.m.
    Status: Monitoring
    Update: We're investigating the cause of the networking issue, but services have returned to normal
  • Time: July 25, 2018, 3:26 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 25, 2018, 3:22 p.m.
    Status: Investigating
    Update: We're seeing a high error rate, a long with failure to serve traffic to services across our network and are investigating

Updates:

  • Time: July 12, 2018, 6:25 p.m.
    Status: Resolved
    Update: Notification processing speed back to normal
  • Time: July 12, 2018, 6:01 p.m.
    Status: Identified
    Update: We've updated the system and notifications are going out in the order they were generated, will update again once backlog is cleared.
  • Time: July 12, 2018, 5:52 p.m.
    Status: Identified
    Update: We're updating some infrastructure pieces currently, and this will cause a brief delay in processing some notifications. We'll update here when complete and caught up.

Updates:

  • Time: July 12, 2018, 6:25 p.m.
    Status: Resolved
    Update: Notification processing speed back to normal
  • Time: July 12, 2018, 6:01 p.m.
    Status: Identified
    Update: We've updated the system and notifications are going out in the order they were generated, will update again once backlog is cleared.
  • Time: July 12, 2018, 5:52 p.m.
    Status: Identified
    Update: We're updating some infrastructure pieces currently, and this will cause a brief delay in processing some notifications. We'll update here when complete and caught up.

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Frequently Asked Questions - Cratejoy

Is there a Cratejoy outage?
The current status of Cratejoy is: Systems Active
Where can I find the official status page of Cratejoy?
The official status page for Cratejoy is here
How can I get notified if Cratejoy is down or experiencing an outage?
To get notified of any status changes to Cratejoy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cratejoy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cratejoy do?
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