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Is there an Cratejoy outage?

Cratejoy status: Systems Active

Last checked: 3 minutes ago

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Cratejoy outages and incidents

Outage and incident data over the last 30 days for Cratejoy.

There have been 0 outages or incidents for Cratejoy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cratejoy

Outlogger tracks the status of these components for Xero:

API Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS rds-us-east-1 Active
EasyPost - API Active
Filestack API Active
Mailgun - API Active
Marketplace Active
Merchant Portal Active
Storefront Active
Braintree API Active
Spreedly Core Active
Stripe - API Active
Component Status
API Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS rds-us-east-1 Active
EasyPost - API Active
Filestack API Active
Mailgun - API Active
Marketplace Active
Merchant Portal Active
Storefront Active
Active
Braintree API Active
Spreedly Core Active
Stripe - API Active

Latest Cratejoy outages and incidents.

View the latest incidents for Cratejoy and check for official updates:

Updates:

  • Time: Nov. 25, 2020, 5:46 p.m.
    Status: Resolved
    Update: Our mitigations worked and our marketplace error rates subsided around 11:00 AM CST The underlying issue still exists within AWS and we're monitoring.
  • Time: Nov. 25, 2020, 3:42 p.m.
    Status: Monitoring
    Update: We've put some tweaks in place to help mitigate the issue upstream.
  • Time: Nov. 25, 2020, 3:16 p.m.
    Status: Investigating
    Update: We're seeing a spike in errors on the marketplace. It looks like it is related to a degraded system in our cloud provider and we're looking to mitigate while they repair.

Updates:

  • Time: Sept. 24, 2020, 3:26 p.m.
    Status: Resolved
    Update: We'll be continuing to work with our cloud providers today, but immediate potential problems should be mitigated. Services experienced a blip of higher error rate at 8:06 AM CST, and have been stable since that point.
  • Time: Sept. 24, 2020, 1:06 p.m.
    Status: Monitoring
    Update: We're monitoring the situation
  • Time: Sept. 24, 2020, 1:03 p.m.
    Status: Investigating
    Update: We're unfortunately seeing a repeat of what seems to be the same issue and are digging in on mitigations

Updates:

  • Time: Sept. 24, 2020, 3:26 p.m.
    Status: Resolved
    Update: We'll be continuing to work with our cloud providers today, but immediate potential problems should be mitigated. Services experienced a blip of higher error rate at 8:06 AM CST, and have been stable since that point.
  • Time: Sept. 24, 2020, 1:06 p.m.
    Status: Monitoring
    Update: We're monitoring the situation
  • Time: Sept. 24, 2020, 1:03 p.m.
    Status: Investigating
    Update: We're unfortunately seeing a repeat of what seems to be the same issue and are digging in on mitigations

Updates:

  • Time: Sept. 24, 2020, 12:30 p.m.
    Status: Resolved
    Update: Around 6:40 AM CST we experienced a large outage affecting storefronts, marketplace and api services. This appears to be due to a networking outage preventing those services from reaching one of our primary data store. Services had fully recovered at 7:00 AM CST. Since a portion of our services were unaffected, we have hopes we'll be able to work with our cloud provider today to get an explanation of what broke in their infrastructure and how to make sure our other services are adjusted to have the same resilience as the Merchant dashboard showed.
  • Time: Sept. 24, 2020, 12:10 p.m.
    Status: Monitoring
    Update: Systems have come back to ready
  • Time: Sept. 24, 2020, 11:58 a.m.
    Status: Investigating
    Update: There appears to be some sort of networking disruption in one of our data centers. The merchant dashboard is fully operational but there is a disruption between a number of services
  • Time: Sept. 24, 2020, 11:56 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 24, 2020, 11:55 a.m.
    Status: Investigating
    Update: We're investigating an outage across services

Updates:

  • Time: Sept. 24, 2020, 12:30 p.m.
    Status: Resolved
    Update: Around 6:40 AM CST we experienced a large outage affecting storefronts, marketplace and api services. This appears to be due to a networking outage preventing those services from reaching one of our primary data store. Services had fully recovered at 7:00 AM CST. Since a portion of our services were unaffected, we have hopes we'll be able to work with our cloud provider today to get an explanation of what broke in their infrastructure and how to make sure our other services are adjusted to have the same resilience as the Merchant dashboard showed.
  • Time: Sept. 24, 2020, 12:10 p.m.
    Status: Monitoring
    Update: Systems have come back to ready
  • Time: Sept. 24, 2020, 11:58 a.m.
    Status: Investigating
    Update: There appears to be some sort of networking disruption in one of our data centers. The merchant dashboard is fully operational but there is a disruption between a number of services
  • Time: Sept. 24, 2020, 11:56 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 24, 2020, 11:55 a.m.
    Status: Investigating
    Update: We're investigating an outage across services

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Frequently Asked Questions - Cratejoy

Is there a Cratejoy outage?
The current status of Cratejoy is: Systems Active
Where can I find the official status page of Cratejoy?
The official status page for Cratejoy is here
How can I get notified if Cratejoy is down or experiencing an outage?
To get notified of any status changes to Cratejoy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cratejoy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cratejoy do?
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