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Is there an Cronofy outage?

Cronofy status: Systems Active

Last checked: 2 minutes ago

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Cronofy outages and incidents

Outage and incident data over the last 30 days for Cronofy.

There have been 0 outages or incidents for Cronofy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cronofy

Outlogger tracks the status of these components for Xero:

API Active
Background Processing Active
Developer Dashboard Active
Scheduler Active
GoTo Active
Zoom Active
Apple Active
Google Active
Microsoft 365 Active
Outlook.com Active
Component Status
API Active
Background Processing Active
Developer Dashboard Active
Scheduler Active
Active
GoTo Active
Zoom Active
Active
Apple Active
Google Active
Microsoft 365 Active
Outlook.com Active

Latest Cronofy outages and incidents.

View the latest incidents for Cronofy and check for official updates:

Updates:

  • Time: Aug. 5, 2021, 4:13 p.m.
    Status: Resolved
    Update: This incident has now been resolved.
  • Time: Aug. 5, 2021, 4:13 p.m.
    Status: Resolved
    Update: This incident has now been resolved.
  • Time: Aug. 5, 2021, 3:22 p.m.
    Status: Monitoring
    Update: The issue has been resolved and we are continuing to closely monitor the system performance. We're now working with AWS to investigate the root cause to better understand what happened. We'll provide further updates as we get them. Please direct any questions in the interim, to [email protected].
  • Time: Aug. 5, 2021, 3:22 p.m.
    Status: Monitoring
    Update: The issue has been resolved and we are continuing to closely monitor the system performance. We're now working with AWS to investigate the root cause to better understand what happened. We'll provide further updates as we get them. Please direct any questions in the interim, to [email protected].
  • Time: Aug. 5, 2021, 2:52 p.m.
    Status: Investigating
    Update: We are currently investigating degraded performance in our US data center
  • Time: Aug. 5, 2021, 2:52 p.m.
    Status: Investigating
    Update: We are currently investigating degraded performance in our US data center

Updates:

  • Time: July 27, 2021, 11:13 a.m.
    Status: Resolved
    Update: The underlying errors from Google's API have remained at normal levels. This incident has been resolved.
  • Time: July 27, 2021, 11:13 a.m.
    Status: Resolved
    Update: The underlying errors from Google's API have remained at normal levels. This incident has been resolved.
  • Time: July 27, 2021, 10:48 a.m.
    Status: Monitoring
    Update: The errors encountered when synchronizing Google calendars from our German data center returned to normal levels around 10:30 UTC. We are continuing to monitor the situation.
  • Time: July 27, 2021, 10:48 a.m.
    Status: Monitoring
    Update: The errors encountered when synchronizing Google calendars from our German data center returned to normal levels around 10:30 UTC. We are continuing to monitor the situation.
  • Time: July 27, 2021, 9:45 a.m.
    Status: Investigating
    Update: We have allowed the German data center to provision more capacity to minimize the impact of this problem on all other processing within the data center. There does not appear to be any pattern to the Google accounts that are affected by these errors. Our synchronization attempts appear to be succeeding eventually, but may be taking several attempts to do so.
  • Time: July 27, 2021, 9:45 a.m.
    Status: Investigating
    Update: We have allowed the German data center to provision more capacity to minimize the impact of this problem on all other processing within the data center. There does not appear to be any pattern to the Google accounts that are affected by these errors. Our synchronization attempts appear to be succeeding eventually, but may be taking several attempts to do so.
  • Time: July 27, 2021, 9:07 a.m.
    Status: Investigating
    Update: We are seeing a heightened level of errors with the Google synchronization process in our German data center since around 08:30 UTC. From our initial investigations the errors appear to be network-related, with some nodes seeing a higher level of errors than others.
  • Time: July 27, 2021, 9:07 a.m.
    Status: Investigating
    Update: We are seeing a heightened level of errors with the Google synchronization process in our German data center since around 08:30 UTC. From our initial investigations the errors appear to be network-related, with some nodes seeing a higher level of errors than others.

Updates:

  • Time: June 9, 2021, 11:50 a.m.
    Status: Resolved
    Update: Following the initial fix we have mitigated the underlying cause for the approximately 9 minute period that our German data center was unreachable. The mitigation has been applied to all environments to avoid a similar outage happening in any of our data centers. We will publish a post mortem in the coming days.
  • Time: June 9, 2021, 9:30 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 9, 2021, 9:17 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 9, 2021, 11:50 a.m.
    Status: Resolved
    Update: Following the initial fix we have mitigated the underlying cause for the approximately 9 minute period that our German data center was unreachable. The mitigation has been applied to all environments to avoid a similar outage happening in any of our data centers. We will publish a post mortem in the coming days.
  • Time: June 9, 2021, 9:30 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 9, 2021, 9:17 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 14, 2021, 1:35 p.m.
    Status: Resolved
    Update: The incident has now been resolved. We will conduct a full root cause analysis and publish the outcomes in the coming days. In the meantime, if you have further questions, please email [email protected].
  • Time: May 14, 2021, 1:04 p.m.
    Status: Monitoring
    Update: The cause of the issue has been identified and service has been restored. We will continue to monitor the situation closely.
  • Time: May 14, 2021, 12:53 p.m.
    Status: Investigating
    Update: We have identified an issue with the US data center, meaning that customers will experience issues using api.cronofy.com and app.cronofy.com. We are investigating the issue and will update once we know more. In the meantime, please direct questions to [email protected].

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Frequently Asked Questions - Cronofy

Is there a Cronofy outage?
The current status of Cronofy is: Systems Active
Where can I find the official status page of Cronofy?
The official status page for Cronofy is here
How can I get notified if Cronofy is down or experiencing an outage?
To get notified of any status changes to Cronofy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cronofy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cronofy do?
Cronofy offers scheduling technology that enables users to share their availability across various applications. It also provides enterprise-level scheduling tools, UI elements, and APIs.