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Is there an CrossEngage outage?

CrossEngage status: Systems Active

Last checked: 6 minutes ago

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CrossEngage outages and incidents

Outage and incident data over the last 30 days for CrossEngage.

There have been 0 outages or incidents for CrossEngage in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CrossEngage

Outlogger tracks the status of these components for Xero:

Segmentation Active
User Interface Active
Web tracking Active
API v1.0 Active
API v2.0 Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Customer Prediction Platform Active
Component Status
Segmentation Active
User Interface Active
Web tracking Active
Active
API v1.0 Active
API v2.0 Active
Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Active
Customer Prediction Platform Active

Latest CrossEngage outages and incidents.

View the latest incidents for CrossEngage and check for official updates:

Updates:

  • Time: Dec. 13, 2023, 7:57 a.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We once again apologize for the inconvenience. Your CrossEngage team.
  • Time: Dec. 13, 2023, 3:55 a.m.
    Status: Monitoring
    Update: The solution implemented by our network provider restored our network connectivity. Our engineers implemented solutions to ensure our system's safe and fast recovery. We will now monitor the system over the next hours.
  • Time: Dec. 13, 2023, 2:58 a.m.
    Status: Identified
    Update: Our server provider has implemented a solution and our system is now on recovery. Our team will keep monitoring the situation over the upcoming hours to ensure a safe and fast recovery.
  • Time: Dec. 12, 2023, 8:30 p.m.
    Status: Investigating
    Update: Our server provider informed us about degraded network performance. Due to this, our inbound traffic is partially affected as well as login to the platform. We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team.

Updates:

  • Time: Dec. 13, 2023, 7:57 a.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We once again apologize for the inconvenience. Your CrossEngage team.
  • Time: Dec. 13, 2023, 3:55 a.m.
    Status: Monitoring
    Update: The solution implemented by our network provider restored our network connectivity. Our engineers implemented solutions to ensure our system's safe and fast recovery. We will now monitor the system over the next hours.
  • Time: Dec. 13, 2023, 2:58 a.m.
    Status: Identified
    Update: Our server provider has implemented a solution and our system is now on recovery. Our team will keep monitoring the situation over the upcoming hours to ensure a safe and fast recovery.
  • Time: Dec. 12, 2023, 8:30 p.m.
    Status: Investigating
    Update: Our server provider informed us about degraded network performance. Due to this, our inbound traffic is partially affected as well as login to the platform. We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team.

Updates:

  • Time: Sept. 6, 2023, 10:55 a.m.
    Status: Resolved
    Update: The scheduled maintenance has been completed.
  • Time: Sept. 6, 2023, 9:26 a.m.
    Status: Monitoring
    Update: Please be informed that on Wednesday, September 6th, our data centre provider will be performing scheduled internal maintenance starting at 11:20 and finishing by 1:30 CEST. In this time there will be a downtime of the Customer Prediction Platform systems of about 40 minutes. Please reach out to us if you have any questions. Your CrossEngage team
  • Time: Sept. 6, 2023, 9:26 a.m.
    Status: Monitoring
    Update: Please be informed that on Wednesday, September 6th, our data centre provider will be performing scheduled internal maintenance starting at 11:20 and finishing by 1:30 CEST. In this time there will be a downtime of the Customer Prediction Platform systems of about 40 minutes. Please reach out to us if you have any questions. Your CrossEngage team
  • Time: Sept. 6, 2023, 8:55 a.m.
    Status: Investigating
    Update: Please be informed that on Wednesday, September 6th, our data centre provider will be performing scheduled internal maintenance starting at 11:20 and finishing by 1:30 CEST. In this time there will be a downtime of the Customer Prediction Platform systems of about 40 minutes. Please reach out to us if you have any questions. Your CrossEngage team
  • Time: Sept. 6, 2023, 8:55 a.m.
    Status: Investigating
    Update: Please be informed that on Wednesday, September 6th, our data centre provider will be performing scheduled internal maintenance starting at 11:20 and finishing by 1:30 CEST. In this time there will be a downtime of the Customer Prediction Platform systems of about 40 minutes. Please reach out to us if you have any questions. Your CrossEngage team

Updates:

  • Time: June 9, 2023, 2:34 p.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We once again apologize for the inconvenience. Your CrossEngage team.
  • Time: June 9, 2023, 11:17 a.m.
    Status: Monitoring
    Update: Our server provider has implemented a solution and our system has recovered. Our team will keep monitoring the situation over the upcoming hours. Apologies for any inconvenience this may have caused you. Let us know if we can be of any assistance. Your CrossEngage team.
  • Time: June 9, 2023, 10:50 a.m.
    Status: Identified
    Update: We are experiencing degraded network performance again. Our team is in close communication with the server provider and we will post an update as soon as possible.
  • Time: June 9, 2023, 9:43 a.m.
    Status: Monitoring
    Update: Our server provider has implemented a solution and our system has recovered. Our team will keep monitoring the situation over the upcoming hours. Apologies for any inconvenience this may have caused you. We will work with our service provider to understand the issue and ensure it does not reoccur in the future. Let us know if we can be of any assistance. Your CrossEngage team.
  • Time: June 9, 2023, 9:32 a.m.
    Status: Investigating
    Update: Our server provider informed us about degraded network performance. Due to this, our inbound traffic is partially affected as well as login to the platform. We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team.

Updates:

  • Time: June 9, 2023, 2:34 p.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We once again apologize for the inconvenience. Your CrossEngage team.
  • Time: June 9, 2023, 11:17 a.m.
    Status: Monitoring
    Update: Our server provider has implemented a solution and our system has recovered. Our team will keep monitoring the situation over the upcoming hours. Apologies for any inconvenience this may have caused you. Let us know if we can be of any assistance. Your CrossEngage team.
  • Time: June 9, 2023, 10:50 a.m.
    Status: Identified
    Update: We are experiencing degraded network performance again. Our team is in close communication with the server provider and we will post an update as soon as possible.
  • Time: June 9, 2023, 9:43 a.m.
    Status: Monitoring
    Update: Our server provider has implemented a solution and our system has recovered. Our team will keep monitoring the situation over the upcoming hours. Apologies for any inconvenience this may have caused you. We will work with our service provider to understand the issue and ensure it does not reoccur in the future. Let us know if we can be of any assistance. Your CrossEngage team.
  • Time: June 9, 2023, 9:32 a.m.
    Status: Investigating
    Update: Our server provider informed us about degraded network performance. Due to this, our inbound traffic is partially affected as well as login to the platform. We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team.

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Frequently Asked Questions - CrossEngage

Is there a CrossEngage outage?
The current status of CrossEngage is: Systems Active
Where can I find the official status page of CrossEngage?
The official status page for CrossEngage is here
How can I get notified if CrossEngage is down or experiencing an outage?
To get notified of any status changes to CrossEngage, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CrossEngage every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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