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Is there an Datto outage?

Datto status: Minor Outage

Last checked: 11 minutes ago

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Datto outages and incidents

Outage and incident data over the last 30 days for Datto.

There have been 3 outages or incidents for Datto in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Datto

Outlogger tracks the status of these components for Xero:

myITprocess Active
New Agent Install / Registration Active
SaaS Protection Report Delivery Minor Outage
Component Status
myITprocess Active
Active
New Agent Install / Registration Active
Minor Outage
SaaS Protection Report Delivery Minor Outage

Latest Datto outages and incidents.

View the latest incidents for Datto and check for official updates:

Updates:

  • Time: Oct. 2, 2024, 4:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 2, 2024, 4:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 2, 2024, 4:07 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 2, 2024, 3:47 p.m.
    Status: Investigating
    Update: We are currently investigating an issue of intermittent error messages occurring within UK01. Thank you for your patience.

Updates:

  • Time: Oct. 2, 2024, 7:58 a.m.
    Status: Resolved
    Update: This incident has been resolved. Thank you for your patience. - Kaseya Cloud Operations Team
  • Time: Oct. 1, 2024, 5:08 p.m.
    Status: Identified
    Update: We are currently experiencing partial service disruption in KaseyaOne due to a Salesforce outage. Salesforce is working to restore the affected functionalities, and we will provide updates as soon as the issue is resolved. You can also find incident information on the Salesforce website: https://status.salesforce.com/incidents/13231. We apologize for any inconvenience. - Kaseya Cloud Operations Team

Updates:

  • Time: Oct. 4, 2024, 8:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 4, 2024, 12:54 p.m.
    Status: Monitoring
    Update: Currently some customers cannot backup new workloads using Datto Backup for Microsoft Azure in the South Central US region. Microsoft Azure’s South Central US region will not currently allow for any new workloads to be backed up to that location and backups to that region will not be an option for the foreseeable future. We recommend that partners move their workloads to another supported Microsoft Azure region: https://continuity.datto.com/help/Content/kb/DBMA/KB400000010995.htm We greatly appreciate your understanding and thank you for your partnership.
  • Time: Sept. 30, 2024, 3:50 p.m.
    Status: Identified
    Update: We are aware of a problem where Datto Backup For Microsoft Azure partners are unable to create DBMA devices in the South Central US Region. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Updates:

  • Time: Sept. 28, 2024, 3:48 a.m.
    Status: Resolved
    Update: Functionality has been restored at 09:30 PM ET. We apologize for any inconvenience caused. - Kaseya Cloud Operations Team
  • Time: Sept. 28, 2024, 1:38 a.m.
    Status: Monitoring
    Update: Services have been restored & functional on BMS US. We apologize for any inconvenience caused. Kaseya Technical Operations.
  • Time: Sept. 28, 2024, 1:38 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 28, 2024, 12:49 a.m.
    Status: Investigating
    Update: We are experiencing service disruption on bms.kaseya.com. Our team is working to restore functionality on the instance at this time. - Kaseya Cloud Operations Team

Updates:

  • Time: Sept. 30, 2024, 11:48 a.m.
    Status: Resolved
    Update: Thank you for your patience. This incident has been resolved.
  • Time: Sept. 27, 2024, 11:07 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 26, 2024, 12:36 p.m.
    Status: Investigating
    Update: We are aware of a delay in the time it takes organizations to sync between Autotask and Kaseya Quote Manager. Our engineering teams are currently investigating a cause.

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Frequently Asked Questions - Datto

Is there a Datto outage?
The current status of Datto is: Minor Outage
Where can I find the official status page of Datto?
The official status page for Datto is here
How can I get notified if Datto is down or experiencing an outage?
To get notified of any status changes to Datto, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Datto every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Datto do?
Datto provides IT professionals with essential solutions for business continuity, disaster recovery, networking, management, and file backup and synchronization.

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