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Is there an DealerSocket outage?

DealerSocket status: Systems Active

Last checked: 6 minutes ago

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DealerSocket outages and incidents

Outage and incident data over the last 30 days for DealerSocket.

There have been 2 outages or incidents for DealerSocket in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for DealerSocket

Outlogger tracks the status of these components for Xero:

CRM Active
Mobile CRM Application Active
Revenue Radar Active
Auto/Mate Active
AutoStar Active
FEX Active
IDMS Active
AAX Active
Inventory+ Active
DealerFire - Engine5 Active
DealerFire - Engine6 Active
DealerFire - Ignite Active
PrecisePrice Active
Component Status
Active
CRM Active
Mobile CRM Application Active
Revenue Radar Active
Active
Auto/Mate Active
AutoStar Active
FEX Active
IDMS Active
Active
AAX Active
Inventory+ Active
Active
DealerFire - Engine5 Active
DealerFire - Engine6 Active
DealerFire - Ignite Active
PrecisePrice Active

Latest DealerSocket outages and incidents.

View the latest incidents for DealerSocket and check for official updates:

Updates:

  • Time: Oct. 4, 2024, 1:30 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 7, 2024, 1:06 p.m.
    Status: Resolved
    Update: It appears that all the data going through to the websites is correct.
  • Time: Oct. 4, 2024, 3:28 p.m.
    Status: Monitoring
    Update: Updates for lag issue will occur at a later time
  • Time: Oct. 4, 2024, 3:34 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 3, 2024, 9:07 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where some new or updated data on Engine5 and Engine6 websites are not updating immediately.

Updates:

  • Time: Sept. 16, 2024, 2:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 16, 2024, 2:25 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 16, 2024, 1:59 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 13, 2024, 3:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2024, 7:26 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 12, 2024, 7:02 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 12, 2024, 6:02 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 12, 2024, 5:53 p.m.
    Status: Investigating
    Update: Elastic Search is not working for some dealerships. The results window only says "Searching..."

Updates:

  • Time: Sept. 11, 2024, 2:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 11, 2024, 1:50 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 11, 2024, 1:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 11, 2024, 12:24 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 11, 2024, 12:02 p.m.
    Status: Investigating
    Update: Several dealerships are seeing issues with logging in, some pages not fully loading, and problems with elastic search. We have internal teams investigating this now.

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Frequently Asked Questions - DealerSocket

Is there a DealerSocket outage?
The current status of DealerSocket is: Systems Active
Where can I find the official status page of DealerSocket?
The official status page for DealerSocket is here
How can I get notified if DealerSocket is down or experiencing an outage?
To get notified of any status changes to DealerSocket, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of DealerSocket every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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