Demandbase outages and incidents
Outage and incident data over the last 30 days for Demandbase.
There have been 3 outages or incidents for Demandbase in the last 30 days.
Severity Breakdown:
Tired of searching for status updates?
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowComponents and Services Monitored for Demandbase
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Demandbase API | Active |
| Demandbase for Sales | Active |
| Demandbase for Salesforce | Active |
| Demandbase Platform | Active |
| Dynamic Audiences | Active |
| Site Analytics Data Pipeline | Active |
Latest Demandbase outages and incidents.
View the latest incidents for Demandbase and check for official updates:
Authentication issues
Description: The fix has been applied and the issue has been resolved.
Status: Resolved
Impact: Major | Started At: Nov. 11, 2024, 6:21 p.m.
Updates:
-
Time: Nov. 11, 2024, 7:17 p.m.Status: ResolvedUpdate: The fix has been applied and the issue has been resolved.
-
Time: Nov. 11, 2024, 6:21 p.m.Status: IdentifiedUpdate: We are aware of authentication issues for some users. We have identified the issue and preparing a fix.
High Salesforce API usage
Description: A configuration change has been applied and has resolved the issue.
Status: Resolved
Impact: Minor | Started At: Oct. 31, 2024, 4:57 p.m.
Updates:
-
Time: Nov. 1, 2024, 2:49 p.m.Status: ResolvedUpdate: A configuration change has been applied and has resolved the issue.
-
Time: Oct. 31, 2024, 11:21 p.m.Status: IdentifiedUpdate: The issue has been found and a hotfix is being applied.
-
Time: Oct. 31, 2024, 4:57 p.m.Status: InvestigatingUpdate: DB1 Marketing customers integrated with Salesforce may be experiencing a higher than normal volume of API calls. We are currently investigating
LinkedIn integration generating errors
Description: The fix has been deployed and we will continue to watch to make sure the issue doesn't return.
Status: Resolved
Impact: Minor | Started At: Oct. 29, 2024, 3:55 p.m.
Updates:
-
Time: Oct. 30, 2024, 2:23 a.m.Status: ResolvedUpdate: The fix has been deployed and we will continue to watch to make sure the issue doesn't return.
-
Time: Oct. 29, 2024, 7:46 p.m.Status: IdentifiedUpdate: The issue has been identified and we are working on a fix.
-
Time: Oct. 29, 2024, 3:55 p.m.Status: InvestigatingUpdate: We are investigating an issue with our LinkedIn integration
We are currently experiencing DB1 application load time issues and are working to resolve the issue.
Description: We have identified the issue and applied the fix.
Status: Resolved
Impact: Minor | Started At: Oct. 15, 2024, 4:59 p.m.
Updates:
-
Time: Oct. 15, 2024, 5:48 p.m.Status: ResolvedUpdate: We have identified the issue and applied the fix.
-
Time: Oct. 15, 2024, 4:59 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
Demandbase one slow load times.
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Sept. 27, 2024, 4:28 p.m.
Updates:
-
Time: Sept. 27, 2024, 7:20 p.m.Status: ResolvedUpdate: This incident has been resolved.
-
Time: Sept. 27, 2024, 7:01 p.m.Status: MonitoringUpdate: We have implemented a fix and are monitoring the results.
-
Time: Sept. 27, 2024, 5:59 p.m.Status: IdentifiedUpdate: We continue to experience performance issues but we have identified the issue and are working on a fix.
-
Time: Sept. 27, 2024, 5:16 p.m.Status: InvestigatingUpdate: The application load times have returned to normal. We are still investigating the root cause.
-
Time: Sept. 27, 2024, 4:28 p.m.Status: InvestigatingUpdate: We are currently experiencing DB1M application load time issues and are working to resolve the issue.
