Demandbase outages and incidents
Outage and incident data over the last 30 days for Demandbase.
There have been 3 outages or incidents for Demandbase in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Demandbase
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Demandbase API | Active |
| Demandbase for Sales | Active |
| Demandbase for Salesforce | Active |
| Demandbase Platform | Active |
| Dynamic Audiences | Active |
| Site Analytics Data Pipeline | Active |
Latest Demandbase outages and incidents.
View the latest incidents for Demandbase and check for official updates:
DB1 errors
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: May 31, 2024, 12:39 a.m.
Updates:
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Time: May 31, 2024, 12:42 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: May 31, 2024, 12:39 a.m.Status: MonitoringUpdate: We are aware of an issue with DB1 and believe it has been resolved.
Subscription email delay
Description: Our email vendor fixed the problem and we've resubmitted the subscription emails. They should go out in the next couple of hours.
Status: Resolved
Impact: Minor | Started At: May 27, 2024, 7:50 p.m.
Updates:
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Time: May 27, 2024, 10:07 p.m.Status: ResolvedUpdate: Our email vendor fixed the problem and we've resubmitted the subscription emails. They should go out in the next couple of hours.
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Time: May 27, 2024, 7:50 p.m.Status: MonitoringUpdate: Our email provider is experiencing delays in delivering subscription emails.
tenant configuration issues
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: May 24, 2024, 7:42 p.m.
Updates:
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Time: May 24, 2024, 10:06 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: May 24, 2024, 8:24 p.m.Status: IdentifiedUpdate: We have identified the issue and are working on a fix for the affected tenants.
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Time: May 24, 2024, 7:42 p.m.Status: InvestigatingUpdate: We are investigating reports of configuration issues in some of our customer tenants.
web.demandbase.com is experiencing errors
Description: Fix has been applied.
Status: Resolved
Impact: Critical | Started At: May 24, 2024, 12:38 a.m.
Updates:
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Time: May 24, 2024, 3:24 a.m.Status: ResolvedUpdate: Fix has been applied.
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Time: May 24, 2024, 2:40 a.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: May 24, 2024, 1:27 a.m.Status: IdentifiedUpdate: We have identified the issue and we are working on the fix.
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Time: May 24, 2024, 12:38 a.m.Status: InvestigatingUpdate: We are currently investigating this issue.
CSV Data Import Issues
Description: The fix has been applied and we have confirmed the imports are working again.
Status: Resolved
Impact: None | Started At: April 12, 2024, 5 p.m.
Updates:
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Time: April 12, 2024, 5:31 p.m.Status: ResolvedUpdate: The fix has been applied and we have confirmed the imports are working again.
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Time: April 12, 2024, 5 p.m.Status: IdentifiedUpdate: We have identified an issue affecting CSV Data Imports, which may result in a server error for some users. A fix for this issue is underway. We apologize for any inconvenience that may cause and appreciate your patience. We expect to have a resolution in the next 2 hours. We will provide updates as needed.
