Is there an Demandbase outage?

Demandbase status: Systems Active

Last checked: 6 minutes ago

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Demandbase outages and incidents

Outage and incident data over the last 30 days for Demandbase.

There have been 3 outages or incidents for Demandbase in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Demandbase

Outlogger tracks the status of these components for Xero:

Demandbase API Active
Demandbase for Sales Active
Demandbase for Salesforce Active
Demandbase Platform Active
Dynamic Audiences Active
Site Analytics Data Pipeline Active
Component Status
Demandbase API Active
Demandbase for Sales Active
Demandbase for Salesforce Active
Demandbase Platform Active
Dynamic Audiences Active
Site Analytics Data Pipeline Active

Latest Demandbase outages and incidents.

View the latest incidents for Demandbase and check for official updates:

Updates:

  • Time: May 24, 2022, 6:27 p.m.
    Status: Resolved
    Update: The issue has been resolved.
  • Time: May 24, 2022, 6:07 p.m.
    Status: Identified
    Update: We are able to reproduce the issue and we are working on a fix.
  • Time: May 24, 2022, 5:15 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 24, 2022, 5:05 p.m.
    Status: Investigating
    Update: We are investigating reports that there are issues with exporting in Sales Intelligence Cloud.

Updates:

  • Time: May 23, 2022, 11:33 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 23, 2022, 7 p.m.
    Status: Identified
    Update: The fix has been confirmed in production.
  • Time: May 23, 2022, 6:25 p.m.
    Status: Identified
    Update: We are testing a fix for the remaining issue and plan to release it shortly.
  • Time: May 23, 2022, 5:08 p.m.
    Status: Identified
    Update: We have solved the original issue. We have identified an additional issue we are working on solving now.
  • Time: May 23, 2022, 4:17 p.m.
    Status: Identified
    Update: We have identified the issue and it is currently limited to a handful of users in a single account.
  • Time: May 23, 2022, 3:27 p.m.
    Status: Investigating
    Update: Legacy InsideView customers who are also Demandbase customers are experiencing issues logging in. We are investigating the issue.

Updates:

  • Time: May 20, 2022, 4:29 p.m.
    Status: Resolved
    Update: We have mitigated this issue. We will be conducting a post-mortem to prevent future occurrences.
  • Time: May 20, 2022, 4 p.m.
    Status: Identified
    Update: We have isolated the issue of blank accounts table in site analytics page in AS 2.0 to calls to a new field for person.id getting added. We are currently executing the mitigation path.
  • Time: May 20, 2022, 3:34 p.m.
    Status: Investigating
    Update: What: We are investigating an issue in AS 2.0 where some of the data is not populating due to a backend update. Impact: This issue impacts all tenants that have been migrated to analytics service 2.0. ETA for Resolution: Team is actively investigating and we will providing updates.

Updates:

  • Time: May 19, 2022, 4:03 a.m.
    Status: Resolved
    Update: This incident has been resolved successfully. We will be conducting a post-mortem on this issue to prevent it from happening in future.
  • Time: May 19, 2022, 3:31 a.m.
    Status: Identified
    Update: The team has isolated the issue to a backend change. We have triggered the mitigation plan.
  • Time: May 19, 2022, 2:47 a.m.
    Status: Investigating
    Update: What: We are investigating an issue where a backend data is missing a set of tables which is causing the person names for AS 2.0 tenants will not be displayed. Impact: This issue impacts all tenants that have been migrated to analytics service 2.0. ETA for Resolution: Team is actively investigating and we will providing further updates.

Updates:

  • Time: May 12, 2022, 8:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 12, 2022, 3:55 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 12, 2022, 3:51 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing clicks and click-based metrics to be over-reporting.

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Frequently Asked Questions - Demandbase

Is there a Demandbase outage?
The current status of Demandbase is: Systems Active
Where can I find the official status page of Demandbase?
The official status page for Demandbase is here
How can I get notified if Demandbase is down or experiencing an outage?
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