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Is there an Desk-Net outage?

Desk-Net status: Systems Active

Last checked: 2 months ago

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Desk-Net outages and incidents

Outage and incident data over the last 30 days for Desk-Net.

There have been 0 outages or incidents for Desk-Net in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Desk-Net

Outlogger tracks the status of these components for Xero:

CMS Export Queue Processing Service Active
Global Export Queue Processing Service Active
Message Queue Service Active
REST API Service Active
Web Application Active
Component Status
CMS Export Queue Processing Service Active
Global Export Queue Processing Service Active
Message Queue Service Active
REST API Service Active
Web Application Active

Latest Desk-Net outages and incidents.

View the latest incidents for Desk-Net and check for official updates:

Updates:

  • Time: June 4, 2024, 12:28 p.m.
    Status: Resolved
    Update: The service is back to normal and there should be no more delays.
  • Time: June 4, 2024, 12:22 p.m.
    Status: Identified
    Update: We are aware of an incident that is slowing down the email notification service of the Desk-Net application and we are actively working on fixing it.

Updates:

  • Time: May 26, 2024, 11:23 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 26, 2024, 11:21 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 26, 2024, 11:21 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 26, 2024, 11:15 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 26, 2024, 11:15 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 9, 2024, 11:20 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 9, 2024, 11:18 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 9, 2024, 10:42 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 9, 2024, 9:56 a.m.
    Status: Investigating
    Update: We have received reports of slow integration performance by some customers. We are actively working on investigating this issue.

Updates:

  • Time: March 8, 2024, 11:42 a.m.
    Status: Resolved
    Update: The urgent maintainance work has been completed. All services are back up and autorefresh in Desk-Net is working again.
  • Time: March 8, 2024, 11:29 a.m.
    Status: Identified
    Update: Due to maintainance the autorefresh feauture will not be available in the next 10 minutes. Please refresh the pages manually during that time.

Updates:

  • Time: March 8, 2024, 11:18 a.m.
    Status: Resolved
    Update: This incident has been resolved. API services are operational again. All API tokens have been reset. If you don't automatically request a new API token, please request a new API token manually.
  • Time: March 8, 2024, 11:17 a.m.
    Status: Investigating
    Update: API services are operational again. All API tokens have been reset. If you don't automatically request a new API token, please request a new API token manually.
  • Time: March 8, 2024, 11:06 a.m.
    Status: Investigating
    Update: We had to restart our API services. All API tokens have to be recreated.
  • Time: March 8, 2024, 11:03 a.m.
    Status: Identified
    Update: We are restarting the service.
  • Time: March 8, 2024, 10:56 a.m.
    Status: Investigating
    Update: We are aware of an incident that is significantly impacting the REST API service. We need to restart our API service and the service will shortly be unavailable.

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Frequently Asked Questions - Desk-Net

Is there a Desk-Net outage?
The current status of Desk-Net is: Systems Active
Where can I find the official status page of Desk-Net?
The official status page for Desk-Net is here
How can I get notified if Desk-Net is down or experiencing an outage?
To get notified of any status changes to Desk-Net, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Desk-Net every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Desk-Net do?
Desk-Net helps editorial and communications teams stay organized by offering content planning, task management, and staff coordination tools.