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Is there an Invoca outage?

Invoca status: Systems Active

Last checked: 5 minutes ago

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Invoca outages and incidents

Outage and incident data over the last 30 days for Invoca.

There have been 0 outages or incidents for Invoca in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Invoca

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Component Status

Latest Invoca outages and incidents.

View the latest incidents for Invoca and check for official updates:

Updates:

  • Time: May 8, 2024, 3:52 p.m.
    Status: Resolved
    Update: After further investigation, we have confirmed that no other aspects of the Invoca platform were impacted. This incident is now resolved. The impact window for accessing the Invoca UI was 10:13 am-10:58 am Eastern Time (~45 minutes)
  • Time: May 8, 2024, 3:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are no longer seeing errors with accessibility. Now that access has been restored, we will internally review to understand whether any other aspects of our platform were impacted.
  • Time: May 8, 2024, 2:59 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 8, 2024, 2:46 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with users not being able to access aspects of the Invoca user interface.

Updates:

  • Time: May 7, 2024, 3:03 p.m.
    Status: Resolved
    Update: Invoca Availability for April 2024: 100% Invoca Availability for Q2 2024: 100%

Updates:

  • Time: April 26, 2024, 10:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 26, 2024, 6:20 p.m.
    Status: Identified
    Update: We are currently going through another round of testing prior to deploying a fix for this incident. There have been no new incident windows today and all smart alerts sent on 9/26 should be accurate.
  • Time: April 25, 2024, 1:53 p.m.
    Status: Identified
    Update: Our code testing is still in progress, however we have seen no erroneous notifications over yesterday or this morning. The last impact window for Smart Alerts was 46 hours ago.
  • Time: April 24, 2024, 8:07 p.m.
    Status: Identified
    Update: We have identified the root case of the issue and are actively testing the code changes needed to remedy the issue. Additionally, all Smart Alert notifications sent today should be accurate as the last incident impact window occurred 27 hours ago.
  • Time: April 24, 2024, 4:56 p.m.
    Status: Investigating
    Update: We are currently investigating an incident involving Smart Alerts. This issue may impact customers who receive smart alerts and result in periodically receiving alerts with incorrect call counts.

Updates:

  • Time: April 10, 2024, 9:06 p.m.
    Status: Resolved
    Update: Between 11:17 and 11:50 am CDT our system experienced an issue with our ability to successfully save attribution. This incident has been resolved, but customers using Dynamic Number Insertion (DNI) were impacted if they received calls to dynamic numbers during this window. The result of this incident is that some calls placed during this time period will be missing attribution data. This has been resolved and DNI is now functioning as expected.

Updates:

  • Time: April 4, 2024, 3:11 p.m.
    Status: Resolved
    Update: Invoca Availability for April 2024 100% Invoca Availability for Q1 2024: 100%

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Frequently Asked Questions - Invoca

Is there a Invoca outage?
The current status of Invoca is: Systems Active
Where can I find the official status page of Invoca?
The official status page for Invoca is here
How can I get notified if Invoca is down or experiencing an outage?
To get notified of any status changes to Invoca, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Invoca every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Invoca do?
Invoca is a top conversation intelligence and call tracking platform for marketing, contact center, and digital experience leaders.

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