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Is there an Invoca outage?

Invoca status: Systems Active

Last checked: 2 minutes ago

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Invoca outages and incidents

Outage and incident data over the last 30 days for Invoca.

There have been 0 outages or incidents for Invoca in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Invoca

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Component Status

Latest Invoca outages and incidents.

View the latest incidents for Invoca and check for official updates:

Updates:

  • Time: Dec. 1, 2023, 2:58 p.m.
    Status: Resolved
    Update: Invoca Availability for November 2023: 100% Invoca Availability for Q4 2023: 100%

Updates:

  • Time: Nov. 21, 2023, 2:03 a.m.
    Status: Resolved
    Update: Invoca Availability for October 2023: 100% Invoca Availability for Q4 2023: 100%

Updates:

  • Time: Nov. 2, 2023, 9:22 p.m.
    Status: Resolved
    Update: We've continued to observe the successful population of Google Ads data for Google Call Extension calls. This issue is now resolved.
  • Time: Nov. 1, 2023, 9:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we continue to observe Google Click IDs and other Google Ads friendly-name data populating for Google Call Extension calls in Invoca reporting. We will continue to monitor the success of this fix.
  • Time: Nov. 1, 2023, 9:34 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. Some accounts are beginning to populate Call Extension data including Google Click IDs and other Google Ads friendly-name data.
  • Time: Nov. 1, 2023, 8:44 p.m.
    Status: Investigating
    Update: We are currently investigating an issue whereby Google Click IDs and other Google Ads friendly-name data (e.g. Keyword, Campaign, AdGroup) associated with Google Call Extension calls are not appearing within Invoca reporting. This does not impact Invoca's ability to send call or Signal conversions to Google Ads for Call Extension calls but does impact our ability to send Google Click IDs and other friendly-name data associated with Google Call Extension calls to other systems that may be connected to your Invoca network.

Updates:

  • Time: Oct. 23, 2023, 10:04 p.m.
    Status: Resolved
    Update: Invoca Availability for September 2023: 100% Invoca Availability for Q3 2023: 100%

Updates:

  • Time: Oct. 6, 2023, 7:34 p.m.
    Status: Resolved
    Update: Thank you for your continued patience and understanding. This issue is now resolved. There are no necessary actions required by previously impacted customers.
  • Time: Oct. 6, 2023, 7:14 p.m.
    Status: Monitoring
    Update: A fix has been deployed and the impacted integrations have been re-authenticated. We will continue to monitor these integrations to ensure the connections remain active.
  • Time: Oct. 6, 2023, 6:59 p.m.
    Status: Identified
    Update: We are reverting a recent deployment which has caused an issue where some customers’ Google Ads integrations are experiencing authentication issues resulting in call data not successfully posting to Google.
  • Time: Oct. 6, 2023, 6:34 p.m.
    Status: Identified
    Update: The issue has been identified and we are working towards a resolution. Thank you for your patience.
  • Time: Oct. 6, 2023, 6:06 p.m.
    Status: Investigating
    Update: Our team is currently investigating a potential authentication issue with the Google Ads integration.

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Frequently Asked Questions - Invoca

Is there a Invoca outage?
The current status of Invoca is: Systems Active
Where can I find the official status page of Invoca?
The official status page for Invoca is here
How can I get notified if Invoca is down or experiencing an outage?
To get notified of any status changes to Invoca, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Invoca every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Invoca do?
Invoca is a top conversation intelligence and call tracking platform for marketing, contact center, and digital experience leaders.