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Outage and incident data over the last 30 days for Duo.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
DUO1 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO10 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO11 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO12 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO13 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO14 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO15 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO16 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO17 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO18 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO19 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO2 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO20 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO21 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO22 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO23 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO24 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
DUO25 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO26 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
DUO27 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO28 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO29 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO3 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO30 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO31 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO32 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO33 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO34 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO35 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO36 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO37 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO38 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO39 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO4 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO40 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO41 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO42 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO43 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
DUO44 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO45 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
DUO46 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
DUO47 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO48 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO49 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO5 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
DUO50 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO51 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
DUO52 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO53 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO54 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO55 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO56 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO57 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO58 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO59 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
DUO6 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO60 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO61 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
DUO62 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO63 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO64 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO65 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO66 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO67 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO68 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO69 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO7 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO70 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO71 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO72 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO73 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO74 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO75 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO76 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO77 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO78 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO79 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO8 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO80 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO81 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
DUO9 | Active |
Admin Panel | Active |
Cloud PKI | Active |
Core Authentication Service | Active |
Phone Call Delivery | Active |
Push Delivery | Active |
SMS Message Delivery | Active |
SSO | Active |
Duo Support | Active |
Email Support | Active |
Phone Support | Active |
Support Portal | Active |
View the latest incidents for Duo and check for official updates:
Description: Duo Admin Panel logins continue to be successful and all services are fully operational. This incident is resolved.
Status: Resolved
Impact: Minor | Started At: Sept. 30, 2024, 3:10 p.m.
Description: We can confirm the issues with automated Directory Syncs are now resolved. Some customers' syncs were running more frequently than expected due to this issue. Some of these customers may notice one scheduled sync occurrence being skipped after the fix has rolled out, due to syncs having run too recently. Scheduled syncs will resume as normal following that. Other customers may have observed that their scheduled sync had not occurred at their scheduled times in the last few days, and those syncs will now continue as scheduled.
Status: Resolved
Impact: None | Started At: Sept. 27, 2024, 9:15 p.m.
Description: Access to the Directory Sync page within the Admin Panel has been fully restored.
Status: Resolved
Impact: Minor | Started At: Sept. 24, 2024, 4:42 p.m.
Description: ### Summary On September 19, 2024, at around 14:08 ET, Duo's Engineering Team was alerted by monitoring that admins on select deployments were unable to retrieve their logs through the Admin Panel or Admin API. The root cause was identified as a configuration issue. The issue was resolved on the same day by rolling back the configuration issue and releasing a permanent fix that addressed the error. ### Timeline of Events ET 14:08 Duo Engineering is informed by monitoring of potential admin panel log delivery failures. 14:14 Duo Engineering creates an incident and escalates to the owning team. 14:15 Owning team begins to troubleshoot. 14:32 Root cause is identified. 15:03 Team decides to rollback the release to mitigate customer facing log delays. 15:12 Impacted deployments begin to recover. 15:23 Team introduces the permanent fix and releases to the impacted deployments. ### Details Our Engineering team was working on enhancing our identity threat insights and decided to pre-configure regions that are planned for future improvements. However, the pre-configuration was based on an incorrect assumption about the underlying infrastructure, which had not yet been built out. As a short-term solution, Duo rolled back to the previous stable version of code to mitigate customer impact. After admins were able to view their logs again, Duo released a permanent fix to the affected deployments to ensure long-term stability.
Status: Postmortem
Impact: Minor | Started At: Sept. 19, 2024, 7:22 p.m.
Description: The intermittent issues causing connectivity issues on Duo deployment in Canada has been resolved.
Status: Resolved
Impact: None | Started At: Sept. 19, 2024, 7:43 a.m.
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