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Outage and incident data over the last 30 days for Ecwid.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Admin | Active |
API | Active |
Billing | Active |
Checkout | Active |
Storefront | Active |
Third-party services | Active |
View the latest incidents for Ecwid and check for official updates:
Description: The USPS confirmed the issue was caused by the API downtime on their end. Anyway, it is resolved now. Thus, the automatically-calculated rates by USPS should work as is in your online stores, so customers should be able to select them and proceed to further checkout steps to complete the order placement.
Status: Resolved
Impact: Major | Started At: May 10, 2024, 5:27 p.m.
Description: OpenSRS team has fixed the issue — all Instant Sites are working correctly now. We sincerely apologize for this issue.
Status: Resolved
Impact: Minor | Started At: March 14, 2024, 4:07 p.m.
Description: The issues with the New-gen Instant Site has been resolved - the mobile and desktop menus are operational for all affected users now.
Status: Resolved
Impact: None | Started At: March 12, 2024, 6:01 a.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: March 6, 2024, 6:13 p.m.
Description: This incident has been resolved. Some users may not see recent orders that were placed in their stores during the incident. This is only a visual issue and orders are saved in our databases. If that's the case for you, please contact us at ec.support@lightspeedhq.com, so we can make those orders visible in your store manually.
Status: Resolved
Impact: Minor | Started At: Feb. 9, 2024, 8:19 p.m.
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